Find Cloud architects Jobs in County Cork

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Landscape Architect
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- English
- Microsoft Office
AI Developer
AXA —Little Island, County Cork
- Azure
- Master's degree
- No degree
12d
Principal Cybersecurity Architect / Cybersecurity Strategist
McKesson —Cork, County Cork
- €101,300–€168,800 a year
- Full-time
- Communication skills
- Wellness program
- Employee stock purchase plan
Sr. SAP Enterprise Architect - Incentives
McKesson —Cork, County Cork
- €72,000–€120,000 a year
- Azure
- Computer Science
- Engineering
- Wellness program
- Employee stock purchase plan
Solutions Architect (Insurance) - Fully Remote
CoverGo —Cork, County Cork
- Full-time
- Remote
- English
- AWS
- Analysis skills
Quick apply
Senior Technical AI Lead
AXA —Little Island, County Cork
- Azure
- Master's degree
- AI
12d
Security Architect
Forcepoint International Technology Limited —Cork, County Cork
- Full-time
- Azure
- Computer Science
- AWS
Quick apply
Lead AI Engineer, Finance Digital Transformation
Apple —Cork, County Cork
- Azure
- Computer Science
- System design
Staff Digital Verification Engineer
onsemi —Cork, County Cork
- Full-time
- Research
- Master's degree
- Analysis skills
Senior Staff Software Engineer/Architect - Runtime Engineer
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Staff Engineer
MongoDB —Cork, County Cork
- On call
- Hybrid work
- Azure
- Java
- AWS
5d
IT Integration Architect
Musgrave —Cork, County Cork
- Azure
- Analysis skills
- IT
Quick apply
Senior Principal Digital IC Design Engineer
onsemi —Cork, County Cork
- Full-time
- Doctoral degree
- English
- Master's degree
- Work from home
Digital Design Member of Technical Staff (MTS)
onsemi —Cork, County Cork
- Full-time
- Recruiting
- Communication skills
Lead Site Reliability Engineer
Tricentis —Cork, County Cork
- Full-time
- Azure
- DevOps
- AWS
2d
Sr Principal Analog Design Engineer
onsemi —Cork, County Cork
- Full-time
- Recruiting
- Leadership
- Communication skills
Staff Digital Design Engineer
onsemi —Cork, County Cork
- Full-time
- Recruiting
- Communication skills
Principal / Director Software Engineer – AI Accelerators (Datacenter)
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Telephony
Computer Science
Engineering
Bachelor's degree
Analytics
Information Technology

Full job description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

cloud architects jobs in county cork

Solutions Architect – Contact Center (Cloud & AI)

Landscape Architect

AI Developer

Principal Cybersecurity Architect / Cybersecurity Strategist

Sr. SAP Enterprise Architect - Incentives

Solutions Architect (Insurance) - Fully Remote

Senior Technical AI Lead

Security Architect

Lead AI Engineer, Finance Digital Transformation

Staff Digital Verification Engineer

Senior Staff Software Engineer/Architect - Runtime Engineer

Staff Engineer

IT Integration Architect

Senior Principal Digital IC Design Engineer

Digital Design Member of Technical Staff (MTS)

Lead Site Reliability Engineer

Sr Principal Analog Design Engineer

Staff Digital Design Engineer

Principal / Director Software Engineer – AI Accelerators (Datacenter)

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