Find client advisor Jobs in county cork

Fraud Risk Investigator
TELUS Digital —Cork, County Cork
- €35,000 a year
- Weekend availability
- AI
- Banking
Workplace Solutions - Client Administration Specialist, Clonakilty
JPMorganChase —Clonakilty, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer skills
Ongoing Due Diligence Investigator | Fintech | Cork office
TELUS Digital —Cork, County Cork
- €33,000 a year
- Weekend availability
- Analysis skills
- AI
- Communication skills
Customer Support Specialist | Fintech | Cork office
TELUS Digital —Cork, County Cork
- €29,900 a year
- English
- AI
- Communication skills
- Free parking
Customer Service Advisor - Fluent Irish Speaker
Abtran —County Cork
- €14.84 an hour
- Weekend availability
- Remote
- Customer service
- English
- Computer skills
- Work from home
- Employee assistance program
Quick apply
Customer Advisor - Fixed Term (June to Sept)
Abtran —Cork, County Cork
- €14.15 an hour
- Customer service
- English
- Computer skills
- Work from home
Quick apply
14d
Administrative Customer Service Advisor
Capita —Clonakilty, County Cork
- €29,432 a year
- Full-time
- English
- Data entry
- Organisational skills
- Annual leave
- Employee assistance program
Company H&S Coordinator
Calnan Containers (Ireland) Ltd —Glanmire, County Cork
- Part-time
- Organisational skills
- Communication skills
Quick apply
10d
Customer service Advisor
Abtran —Cork, County Cork
- €14.15 an hour
- Weekend availability
- Hybrid work
- Customer service
- English
- Computer skills
- Free parking
- Employee assistance program
Quick apply
Client Executive
NetApp —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Bachelor's degree
- Annual leave
- Employee assistance program
Workplace Solution - Process Improvement Specialist, Executive Director
JPMorganChase —Clonakilty, County Cork
- Full-time
22h
Junior Health and Safety Advisor
Ayrton Group —Cork, County Cork
Customer Support Specialist | Multilingual with French and English | Cork
TELUS Digital —Cork, County Cork
- €33,900 a year
- English
- Presentation skills
- AI
- Relocation assistance
Internal Sales Advisor
Southern Tapes & Packaging —Cork, County Cork
- €30,000–€35,000 a year
- Full-time
- Sales
- Cash handling
Quick apply
2d
Customer Support Specialist (Multilingual with German and English) I Fintech I Cork
TELUS Digital —Cork, County Cork
- €35,900 a year
- English
- Presentation skills
- AI
- Relocation assistance
Account Manager - EMEA (Hybrid)
Malwarebytes —Cork, County Cork
- €70,000–€76,000 a year
- Salesforce
- Communication skills
- Referral programme
6d
SHEQ Advisor
Actavo —Cork, County Cork
- €50,000 a year
- Call to connect
- Organisational skills
- Construction
- Leadership
- Employee assistance program
- Referral programme
Senior People Business Partner
Apple —Cork, County Cork
- Analysis skills
- Human resources
- Mentoring
7d
Customer Success Manager, EMEA
Keeper Security, Inc. —County Cork
- Sales
- Salesforce
- Bachelor's degree
- Sick pay
People Partner
NETGEAR —Cork, County Cork
- €55,000–€64,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Human resources
Quick apply

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Fraud Risk Investigator

TELUS Digital -
Cork, County Cork

Apply Now

Job details

Permanent
€35,000 a year

Benefits

On-site gym
Private medical insurance

Qualifications

AI
Banking

Full job description

Description

Risk Investigator
Location: Onsite (Cork HQ, Mahon)
Type: Permanent position
Salary: €35,000 gross p/a + monthly performance bonus
Shifts: 11.30-20.00 Mon-Fri subject to change (weekend shifts may be introduced in the future)

We're looking for a sharp-eyed Risk Investigator to protect our users and platform from financial crime. You'll review transactions, flag suspicious patterns, and work directly with customers to keep their accounts safe.

This role gives you the chance to solve complex problems, work with cutting-edge monitoring tools, and make a real difference in fighting fraud every day.

What we offer:

Stable job: permanent employment contracts
Performance based bonus
Opportunity to advance your career
Great rewards for referring your friends
Multilingual exposure: improve your spoken and written language skills
Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long
Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
Bike-to-work tax relief
Pension scheme
Maternity and paternity leave
Access to GP care and an occupational health advisor
Subsidized canteen

Overview of tasks:

Provide input as we implement new transaction monitoring rules and tune existing ones
Review fraud alerts in our transaction monitoring queue and take action as needed
Contact our users for information on their account usage and transactions
Work with our partners and internal team members to review and assess information received from users
Take action on user accounts as needed, including locking or closing accounts
Develop an understanding of expected activity for each type of user we work with
Document investigative findings and escalate unusual or potentially suspicious activity to our partners for SAR consideration
Develop an unfailing eye for potential fraud, money laundering, and high-risk activity on customer accounts
Conduct enhanced due diligence (EDD) reviews on some of our highest risk users
Investigate tools that would make your job easier
Write clear documentation on current processes and help train future teammates

We are looking for someone who can:

Demonstrate experience in detecting fraud in banking, fintech, or other financial services through in-house developed transaction monitoring rules
Understand the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international
Demonstrate risk and compliance knowledge: a strong understanding of Know Your Customer (KYC), Anti-Money Laundering (AML), and risk assessment procedures is preferred
Understand the business banking landscape and have familiarity with international activity and ownership
Exercise empathy and understanding when communicating with users
Communicate complicated concepts with efficiency and clarity, both in speech and writing
Manage relationships with external parties with confidence and kindness
Work with efficiency and focus
Understand how to keep an organized, clean inbox and passionate for innovation
Love problem solving and making teams, product, and processes more efficient
Create exceptional customer experiences
Have a strong product sense
Be curious about the US banking system, startups, and ecommerce companies

Join our team and apply now!

Apply now and if you're successful with your initial application, our recruitment department will be in touch within 7 days. Are you worried your profile doesn’t meet all the listed requirements? Don’t hesitate to apply anyway! We wouldn’t like to miss the opportunity of meeting a great candidate.

#LI-DNI
#IDJob

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Apply Now

Refine Your Search

client advisor jobs in county cork

Fraud Risk Investigator

Workplace Solutions - Client Administration Specialist, Clonakilty

Ongoing Due Diligence Investigator | Fintech | Cork office

Customer Support Specialist | Fintech | Cork office

Customer Service Advisor - Fluent Irish Speaker

Customer Advisor - Fixed Term (June to Sept)

Administrative Customer Service Advisor

Company H&S Coordinator

Customer service Advisor

Client Executive

Workplace Solution - Process Improvement Specialist, Executive Director

Junior Health and Safety Advisor

Customer Support Specialist | Multilingual with French and English | Cork

Internal Sales Advisor

Customer Support Specialist (Multilingual with German and English) I Fintech I Cork

Account Manager - EMEA (Hybrid)

SHEQ Advisor

Senior People Business Partner

Customer Success Manager, EMEA

People Partner

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