Find capacity manager Jobs in county cork

Manager, IT Operations
Fixify —Cork, County Cork
- Communication skills
Field Services lead/Manager
LTM —Ringaskiddy, County Cork
- English
- Analysis skills
- Continuous improvement
Quick apply
7d
Residence Manager
Yugo —Cork, County Cork
- €44,990.40 a year
- Full-time
- Hospitality
- Customer service
- Communication skills
- Annual leave
2d
Supply Chain Manager
MM Group —Cork, County Cork
- Full-time
- Microsoft Excel
- Customer service
- Engineering
Sr Program Manager, Global Finance Transformation (GFT)
Amazon Ireland Support Services Limited —Cork, County Cork
- Full-time
- Computer Science
- Finance
- Bachelor's degree
GSOC Analyst
Pinkerton —Cork, County Cork
- Weekend availability
- English
- Communication skills
5d
Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Cork, County Cork
- Remote
- Azure
- AWS
- SDLC
IT Portfolio Delivery Manager
Synergy Flavors —Cork, County Cork
- Full-time
- IT
- Leadership
- Communication skills
IT Portfolio Delivery Manager
Carbery —Cork, County Cork
- Full-time
- IT
- Leadership
- Communication skills
Duty Manager
Dalata —Cork, County Cork
- Full-time
- Hospitality
- Hotel
- No degree
- Employee assistance program
Quick apply
Manufacturing Strategy Manager
GE HEALTHCARE —Cork, County Cork
- Master's degree
- Analysis skills
- Bachelor's degree
Clinical Exercise - Programme Manager - Cork
ExWell Medical (CLG) —Cork, County Cork
- From €40,000 a year
- Full-time
- Management
- Writing skills
- Clinic
Quick apply
8d
Manager, Site Reliability Engineering - Storage Layer Service
MongoDB —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Azure
- AWS
9d
Field Sales Representative
HR Specialist Recruitment —Cork, County Cork
- €47,000.00–€56,281.78 a year
- Full-time
- Sales
- Merchandising
- Presentation skills
Quick apply
8d
Sustainability Assistant Manager
Deloitte —Cork, County Cork
- Full-time
- Hybrid work
- Analysis skills
1d
Deputy Manager - HHPA Cork
Depaul —Cork, County Cork
- €46,699.91 a year
- Holidays
- Administrative experience
- Supervising experience
- No degree
- Annual leave
- Employee assistance program
Quick apply
Framework Manager - Water
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Business development
- No degree
Project Worker (Cocaine Specific Programme)
Coolmine Therapeutic Community —Cork, County Cork
- €38,680–€43,978 an hour
- Full-time
- Microsoft Word
- English
- Supervising experience
- Wellness program
- Employee assistance program
Quick apply
2d
Senior Project Scheduler
PSC Biotech —Cork, County Cork
- Full-time
- No degree
- Communication skills
QC Planner
AbbVie —Cork, County Cork
- Full-time
- Microsoft Excel
- Bachelor's degree
- Organisational skills
8d

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Manager, IT Operations

Fixify
Cork, County Cork

Apply Now

Job details

Qualifications

Tableau
Zendesk
ServiceNow
Communication skills
Help desk

Full job description

Manager, IT Operations

You've been on a help desk long enough to know that the tech is rarely the hard part. The hard part is the analyst who's burning out on a Friday afternoon, the customer escalation nobody flagged until it was too late, and the SLA you're watching slip in real time while you try to hold five things together at once. You've been there — and you've figured out how to get through it without losing the team in the process.

You care about the people underneath you as much as the metrics above you. You know that a well-run help desk isn't just a function — it's a culture. And you know how to build that culture deliberately, through feedback, clarity, and earning trust quickly.

At Fixify, we're building an AI-native IT automation platform that combines technology with a human touch. The help desk is where that human touch shows up in real time — and the Manager, IT Operations is the person who makes sure it holds up under pressure. You'll lead a team of IT analysts, own the operational standards that keep our customers happy, and work across the organisation to make sure we're building for scale, not just for today.

This is a hands-on leadership role. You'll manage people and processes, shape how we work across customers, and partner with operations, product, and employee experience to build something that lasts.

What we can do for you

Give you real ownership of a help desk operation at a company where automation and AI are core to what we do — not an afterthought.
Put you at the intersection of customer success, operations, and product, where your observations directly shape what we build next.
Give you the autonomy to design and improve the processes, systems, and standards your team works within.
Surround you with a leadership team that values data, clarity, and getting things right over looking like they're right.
Let you grow a team and leave a mark on how Fixify scales.

What you can do for us

Lead, mentor, and manage a team of IT analysts, setting the standard for how we support customers and building a culture of continuous improvement.
Own our SLA and quality targets — tracking performance, identifying gaps, and driving the changes needed to close them.
Develop and monitor KPIs that give the team and leadership clear visibility into what's working and what isn't.
Partner with operations leadership to design and implement the processes that let us scale the help desk without losing quality.
Partner with employee experience to keep our hiring and performance management systems aligned with our capacity needs.
Partner with the product team to surface trends, flag systemic issues, and identify opportunities for automation and improvement.
Ensure shifts are properly staffed, equipped, and set up to succeed — every day.

What you should bring with you

6+ years in technology operations or support, including at least 3 years managing or supervising a team.
Working knowledge of help desk platforms, including tools like Zendesk and ServiceNow.
Familiarity with IT infrastructure and troubleshooting; you don't need to be an engineer, but you need to understand the territory.
Working knowledge of data analysis tools — experience with Tableau, Hex, or similar platforms is a plus.
The ability to build trust quickly, with customers and teammates alike.
Strong written and verbal communication skills, and the confidence to use them under pressure.
A track record of developing people — coaching, mentoring, and giving feedback that actually sticks.
The ability to navigate ambiguity, prioritise fast, and act without waiting for perfect information.
A genuine customer service mindset — you take ownership when things go wrong and you don't look for someone else to blame.

This is a hybrid role, combining remote work with regular in-person time at Fixify's Cork office.

Apply Now

Refine Your Search

capacity manager jobs in county cork

Manager, IT Operations

Field Services lead/Manager

Residence Manager

Supply Chain Manager

Sr Program Manager, Global Finance Transformation (GFT)

GSOC Analyst

Staff Technical Program Manager, Site Reliability Engineering

IT Portfolio Delivery Manager

IT Portfolio Delivery Manager

Duty Manager

Manufacturing Strategy Manager

Clinical Exercise - Programme Manager - Cork

Manager, Site Reliability Engineering - Storage Layer Service

Field Sales Representative

Sustainability Assistant Manager

Deputy Manager - HHPA Cork

Framework Manager - Water

Project Worker (Cocaine Specific Programme)

Senior Project Scheduler

QC Planner

I want to receive the latest job alerts for capacity manager in county cork

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