Find operational excellence team leader Jobs in county clare

Partner Services Team Leader
AXA —Shannon, County Clare
- Microsoft Excel
- Customer service
- Microsoft Office
Production Manager
IKO Industries Ltd. —Ennis, County Clare
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Head of Networks Guild
AXA —Shannon, County Clare
- Engineering
- Project management
- Leadership
Senior Manager - Manufacturing Engineering
Microchip Technology —Ennis, County Clare
- Full-time
- ERP systems
- Microsoft Office
- Bachelor's degree

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Partner Services Team Leader

AXA -
Shannon, County Clare

Apply Now

Job details

Permanent

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Leaving certificate
Analysis skills
Leadership

Full job description

Job Description:

Join AXA Partners as a Team Leader!

Are you a motivated leader with a passion for delivering exceptional customer service? AXA Partners is looking for an experienced Team Leader to steer our operations team, ensuring top-tier service levels and driving continuous improvement.

What you’ll be doing:

Lead, motivate, and develop your team through regular feedback, coaching, and performance management
Conduct weekly team meetings to share updates, recognize achievements, and foster open communication
Manage targets, monitor SLA achievements, and allocate work effectively
Track KPIs, identify trends, and escalate issues to support operational excellence
Drive a culture of customer focus, sharing best practices and promoting a “First Time Right” approach
Handle performance, behavioral issues, absenteeism, and disciplinary matters
Support change initiatives and promote a positive, “can-do” attitude
Build strong relationships with peer teams and stakeholders
Provide reports and analysis on KPIs, complaints, and data insights
Identify opportunities for process improvements to enhance customer experience
Participate in projects aimed at service and operational enhancements

What you’ll bring:

Strong leadership and people management skills
Experience in a target-driven, fast-paced environment
Customer-first mindset with a background in customer service
Analytical ability to interpret performance metrics
Proficiency in Microsoft Office, especially Excel
Minimum Leaving Certificate qualified (or equivalent)
Knowledge of insurance operations and regulations (desired)

What we offer:

At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that.

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - [email protected]

Who we are:

We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)

Apply Now

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operational excellence team leader jobs in county clare

Partner Services Team Leader

Production Manager

Head of Networks Guild

Senior Manager - Manufacturing Engineering

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