Find Customer success manager Jobs in County Cavan

Customer Success Account Manager
ClubSpot —Cavan, County Cavan
- €32,000 a year
- Weekend availability
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
12h
Account Manager - China (all)
1NCE —County Cavan
- Remote
- Salesforce
- English
- Communication skills
Quick apply
Region Sales Manager for South China (m/f/d)
RRC power solutions —County Cavan
- €25,000–€40,000 a month
- Sales
- English
- Bachelor's degree
Quick apply
Team Leader
Card Factory —Cavan, County Cavan
- €15.55 an hour
- Leadership
6d
Graduate Management Trainee - Cavan
Enterprise Mobility —Cavan, County Cavan
- Full-time
- Management
- Customer service
- Bachelor's degree
Deputy Manager
Halfords —Cavan, County Cavan
- €36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
9d
Business Solutions Architect
Endpoint Clinical —County Cavan
- Full-time
- Remote
- SQL
- Bachelor's degree
- No degree
Product Owner – Corporate website (xsolla.com)
Xsolla —County Cavan
- Full-time
- Remote
- English
- Product management
Quick apply
Senior Product Engineer
Enerpac Tool Group Corporation —County Cavan
- Full-time
- Microsoft Powerpoint
- AutoCAD
- English
Senior Product Engineer
Enerpac Tool Group Corp —County Cavan
- Full-time
- Microsoft Powerpoint
- AutoCAD
- English
Sr. Account Executive - China (all)
1NCE —County Cavan
- Computer Science
- Sales
- English
- Annual leave
Quick apply
Commissioning Site Manager
Veolia Water Ireland Limited —Cavan, County Cavan
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Account Manager - China (all)
1NCE —County Cavan
Sales forecasting and database management: Develop precise plans for assigned customers and keep the Salesforce database up to date with relevant and current…
Quick apply
Sr. Account Executive - China (all)
1NCE —County Cavan
26 days of paid annual leave. Education: You hold a Bachelor’s degree in Computer Science or a related field. Relationship Building: You develop strong and long…
Quick apply

I want to receive the latest job alerts for customer success manager in county cavan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near county cavan

Deputy Manager jobs in County Kerry

Deputy Manager jobs in Naas, County Kildare

Deputy Manager jobs in Sligo, County Sligo

It Manager jobs in County Dublin

Content Manager jobs in Dublin, County Dublin

Ireland It Project Manager jobs in Dublin, County Dublin

Commissioning Manager jobs in Dublin, County Dublin

Partnerships Manager jobs in Dublin, County Dublin

Product Owner jobs in Dublin, County Dublin

Product Owner jobs in Cork, County Cork

Product Owner jobs in Ballindine, County Mayo

Product Design Engineer jobs in Dublin, County Dublin

Product Tester jobs in Remote

Product Owner jobs in Tralee, County Kerry

Retail Store Manager jobs in Dublin, County Dublin

Customer Success Manager jobs in Remote

Customer Success Manager jobs in Galway, County Galway

Customer Success Manager jobs in Dublin, County Dublin

Customer Success Manager jobs in Dublin Airport, County Dublin

Ecommerce Manager jobs in County Dublin

Customer Success Account Manager

ClubSpot
Cavan, County Cavan

Quick apply

Job details

Full-time
€32,000 a year
12 hours ago

Benefits

Annual leave
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
Bachelor's degree
Communications
HubSpot
SaaS
Business
Account management
Information Technology

Full job description

Customer Success Account Manager
Location: Cavan, Co. Cavan
Salary: €32,000
Job Type: Full-time
Schedule: Monday – Friday (9am – 5:30pm)

About ClubSpot
ClubSpot is a dynamic Software as a Service (SaaS) company that operates at the exciting intersection of sports and technology, specialising in cutting-edge solutions for club management and organisation. Our platform serves as a centralised hub for communication, event management, and member engagement, empowering clubs and communities. We are passionate about creating user-friendly experiences that revolutionise the way clubs operate and connect with their members.

Job Overview
We are seeking an enthusiastic Customer Success Account Manager to join our growing team at ClubSpot. In this role, you will own a portfolio of club accounts and act as their long-term partner — building relationships, driving adoption of the platform, and making sure every club gets full value from ClubSpot year after year.
This is a relationship-led role suited to someone who enjoys direct customer contact, takes ownership of outcomes, and gets satisfaction from solving problems properly rather than just closing tickets. It's ideal for recent graduates or individuals with some industry experience who want to make a real impact in a fast-paced, innovative environment.

Key Responsibilities
Account Ownership and Retention

Own and manage a defined book of club accounts, acting as their primary point of contact at ClubSpot.
Build strong working relationships with club committees, officers, and administrators.
Monitor account health, identify at-risk clubs early, and take proactive steps to resolve issues before they escalate.
Manage the annual renewal cycle for your accounts, including renewal conversations, contract discussions, and value reviews.
Identify opportunities for clubs to expand their use of the platform and additional ClubSpot features.

Customer and Technical Support

Master our club management software to effectively address both technical issues and customer inquiries.
Provide top-tier support through phone, email, and live chat, including real-time assistance and educational webinars.
Escalate and track product issues on behalf of your clubs, keeping them informed until resolution.

Training and Enablement

Design and deliver personalised training sessions to existing clubs, both virtually and in-person, to drive ongoing adoption and platform utility.
Run refresher sessions for clubs experiencing committee turnover or seasonal changes in personnel.
Serve as the go-to resource for all ongoing support and enablement needs across your accounts.

Knowledge Management

Create and maintain an extensive internal and external knowledge base, crafting clear FAQs and support documents that promote self-service among users.
Continuously gather user feedback and route it into our product feedback process to guide and inform enhancements to our products and services.

Administrative and Process Improvement

Maintain accurate account records, activity logs, and renewal data within our CRM.
Undertake general office administrative duties to support daily operations and team coordination.
Proactively identify opportunities for process optimisation to enhance team efficiency and effectiveness.

Required Skills and Experience

Prior experience in customer service, customer success, or account management.
Exceptional communication abilities, capable of engaging effectively with diverse stakeholders.
Confidence in owning customer relationships and holding commercial conversations, including renewals.
A proactive approach to problem-solving, focused on delivering excellent service.
Technologically adept, with a proven ability to swiftly learn new software and simplify complex technical information for non-technical users.
Flexible in working hours, including on-call weekend support when necessary.
Able to operate both independently and as part of a team, with efficient task prioritisation.
On-site role.

Desirable Skills, Experience and Competencies

A keen interest in or knowledge of amateur sports club management, particularly GAA and other Irish sporting organisations.
Bachelor's degree in Business, Communications, IT, Sports Management, or a related field.
Prior experience in customer support or success, particularly within a SaaS or tech startup environment.
Experience managing a book of accounts, retention targets, or renewal pipelines.
A passion for enhancing customer experiences through innovative software solutions.
Experience with software tools such as HubSpot and Intercom is highly advantageous.

What We Offer

A creative and dynamic work environment.
Opportunities for professional growth and development.
Competitive salary and benefits package.
22 days annual leave per year.
Company events.
On-site parking.
Sick pay.

Application Process
Interested candidates should submit a CV and a cover letter outlining their qualifications and why they are a good fit for the role and ClubSpot.
Join ClubSpot today and play a pivotal role in transforming club management through technology, delivering unmatched service and support to sports communities worldwide.

Pay: €32,000.00 per year

Ability to commute/relocate:

Cavan, County Cavan: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in county cavan

Customer Success Account Manager

Account Manager - China (all)

Region Sales Manager for South China (m/f/d)

Team Leader

Graduate Management Trainee - Cavan

Deputy Manager

Business Solutions Architect

Product Owner – Corporate website (xsolla.com)

Senior Product Engineer

Senior Product Engineer

Sr. Account Executive - China (all)

Commissioning Site Manager

More jobs to discover

I want to receive the latest job alerts for customer success manager in county cavan

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected