Find Service support officer Jobs in Cork County Cork

Service Support Officer
Irish Wheelchair Association —Cork, County Cork
- €34,672–€52,969 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Annual leave
Quick apply
12d
Community Liaison Officer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- English
- No degree
- IT
Quick apply
Clerical Officer Grade III
Bon Secours Health System Ireland —Cork, County Cork
- Weekend availability
- Customer service
- English
- Microsoft Office
11d
Verification Officer- Cork
SGS —Cork, County Cork
- €14.30 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
6d
Loss Prevention Officer
TK Maxx —Cork, County Cork
- Full-time
- Employee assistance program
Front of House
River Medical Cork —Cork, County Cork
- €30,000–€35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance program
- Employee discount
Quick apply
9d
Branch Operations Officer - Cork
Sherry FitzGerald —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
HR Officer
Musgrave —Cork, County Cork
- Microsoft Office
- Analysis skills
- Continuous improvement
Quick apply
11d
Senior Administrator
NECSWS —Cork, County Cork
- Full-time
- Microsoft Office
- Leaving certificate
- No degree
- Annual leave
Quick apply
11d
Security Officer
Securitas Ireland —Ovens, County Cork
- €16.15 an hour
- Overtime
- Customer service
- English
- Employee assistance program
- Referral programme
Quick apply
Clamping Enforcement officer
APCOA Ireland —Cork, County Cork
- €14.15 an hour
- Weekend availability
- Driving
- Outdoor work
- Annual leave
Quick apply
3d
Assistant Engineer
Local Government Jobs Ireland —Cork, County Cork
- €48,248–€74,809 a year
- Full-time
13d
Part Time Security Officer
Securitas Ireland —Little Island, County Cork
- €15.41 an hour
- Overtime
- Customer service
- English
- Employee assistance program
- Referral programme
Quick apply
Fund Accountant Cork, Ireland Jul. 31, 2026
Alter Domus —Cork, County Cork
- English
- Accounting
- Accounting
- Employee assistance program

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Service Support Officer

Irish Wheelchair Association -
Cork, County Cork

Quick apply

Job details

Full-time
€34,672–€52,969 a year
12 days ago

Benefits

Annual leave
Pay raise

Qualifications

Microsoft Powerpoint
Microsoft Excel
Management
Maintenance
English
Microsoft Office
Administrative experience
Bachelor's degree
Computer skills
Quality systems
Leadership
Time management

Full job description

This is your chance to join the organisation ranked 2nd in The Sunday Independent “Ireland's Best Employer 2025” list,

We would like to invite applications for the following 6 month fixed term contract roles;

Assisted Living Service Support Officer

Oak House Blackrock Cork

The overall purpose of this role is to support the Assisted Living Service and IWA @ Home Service ensuring that the service users receive a person-centred service. The person will assist and support the coordinators with managing and monitoring the daily operation and expansion of the Assisted Living and IWA @ Home service packages, as well as support managing Personal Assistants to provide high quality services to service users.

Liaison

For success in the above post there are several key relationships which need to be fostered and developed. Within IWA those will be association staff, in particular the coordinators of the services, and those involved in the provision of the services, as well as direct contact with IWA Assisted Living and IWA @ Home Services team members and service users. Externally it will involve liaison with the staff of the relevant voluntary and statutory organisations providing Assisted Living Services in the area and relevant HSE personnel and IWA staff management.

Main Duties and Responsibilities

Ensure that the highest quality service is delivered to all service users.

Manage and build excellent relationships with Service Users and Personal Assistants.

Assess new referrals and appropriately allocate a service to meet the identified needs.

Match service user requirements with existing personal assistants under the supervision of the ALS service coordinator and service manager.

Assist with all Service User and staffing related issues.

Communicate Service User and Personal Assistants concerns or issues to relevant staff parties.

Monitor and log both Service User and Personal Assistant concerns, incident / accidents and activity on the system and following up accordingly.

Maintain and update both Service User and Personal Assistants profiles.

Assist with scheduling /rosters and prioritise leave requests.

Conduct Service User reviews and offering a supportive environment.

Deal with all emergency situations decisively and effectively.

Manage and support all aspects of recruitment and provide induction training for Personal Assistants.

Organise training or source/provide additional training as required.

Manage the operation of the service in line with IWA policy and procedures and accepted best practice ensuring that a high-quality service is always provided.

Ensuring compliance with internal operational audit procedures.

Assist with office administration duties i.e., filing, photocopying, scanning, answering / making telephone calls, answering e-mails and other administrative tasks as required.

Support all elements in relation to compiling and inputting information for the monthly ALS payroll in support of ALS Coordinator, Support and Scheduling Officers.

Use of Information Technology i.e., word, excel, e-mail, outlook calendar, power point, CRM, and people planner.

Preparation of weekly reports and support to database updates.

Building and maintaining high quality relationships with internal and external stakeholders.

Carry out any other related duties as requested.

PERSON SPECIFICATION

Training, Experience and Qualifications

Minimum qualification at Level 6 or higher such as QQI Supervisory Management Skills, BA in Social Care, BA in Applied Social Studies in Social Care, Allied Health, or Disability related qualification is required.

Minimum of 2 year’s administrative experience.

Previous experience in a similar support role is required.

Knowledge and Skills

The ability to make operational decisions and possess good problem-solving skills is essential.

Excellent computer and administration skills (Microsoft Office Database Management) are essential.

An awareness and understanding of the needs of people with physical and sensory disabilities or a marginalized group is an advantage.

Excellent time management and business planning skills are essential.

Experience of working with people with disabilities

Leadership experience is desirable.

Experience of Quality systems and maintenance of same an advantage

A full driving license and car owner are required.

Fluent in written and spoken English.

Behaviours

The ability to work as part of a team and on your own initiative.

Person-centred approach

An ability to build strong relationships at all levels.

Strong customer service focus

Competencies

Communicating and Influencing

Team Working

Planning and Organising

Quality and Customer Focus

Critical Analysis and Decision Making

Remuneration Benefits

Salary between €34,6722 and €52,969 DOE

Vouched expenses and mileage

Excellent working conditions

Training Development opportunities

25 days annual leave,

Access to PRSA Pension scheme

Group VHI HSF Health Cash Plans

Employee Assistance Service

The current pay scale is subject to a 2% salary rate increase in 2026, aligning with the recent WRC interim agreement aimed at enhancing pay adjustments within Section 39 organizations.

The closing date for applications is 8th September 2026

Please note - ACADEMIC AND/OR PROFESSIONAL QUALIFICATIONS: -Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.

IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment.

Quick apply

Refine Your Search

service support officer jobs in cork county cork

Service Support Officer

Community Liaison Officer

Clerical Officer Grade III

Verification Officer- Cork

Loss Prevention Officer

Front of House

Branch Operations Officer - Cork

HR Officer

Senior Administrator

Security Officer

Clamping Enforcement officer

Assistant Engineer

Part Time Security Officer

Fund Accountant Cork, Ireland Jul. 31, 2026

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