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Customer Advisor - Field Agent (Cork/Munster Area)
Abtran —Cork, County Cork
- €14.15 an hour
- Monday to Friday
- Customer service
- Communication skills
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Customer Advisor - Field Agent (Cork/Munster Area)
Abtran —Cork, County Cork
Problem‑solving mindset with a practical, hands‑on approach. Mileage allowance for distance travelled. This role is ideal for someone who enjoys working…
€14.15 an hour
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Customer Advisor - Field Agent (Cork/Munster Area)

Abtran -
Cork, County Cork

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Job details

€14.15 an hour

Qualifications

Customer service
Communication skills

Full job description

Overview
We are seeking motivated and reliable Field Agents to support the Re‑turn programme across the Cork/Munster region. This role is ideal for someone who enjoys working independently, engaging with retailers and stakeholders, and representing the organisation in a professional and solution‑focused manner.

To be considered for this role you must be located in the Cork area and willing to travel in the Munster area. Unfortunately, applications from outside this region will not be accepted.

Must have use of your own car for this role
Monday to Friday - €14.15 per hour
Mileage allowance for distance travelled
Daily Lunch allowance

Key Responsibilities

Conduct on‑site visits to retailers, collection points, and partners to ensure compliance with Re‑turn processes and standards
Provide guidance, training, and support to retailers on system usage, operational requirements, and best practices
Monitor and report on site performance, equipment issues, and operational challenges
Act as the primary point of contact for assigned locations, building strong working relationships
Complete field reports, documentation, and updates in a timely and accurate manner
Escalate issues to the appropriate internal teams where required
Support rollout activities such as Bulk RVM launches and other projects within the region
Represent the Re‑turn brand professionally at all times

Skills & Experience

Strong communication and interpersonal skills
Ability to work independently and manage a regional schedule
Experience in field operations, retail support, customer service, or compliance (preferred but not essential)
Problem‑solving mindset with a practical, hands‑on approach
Full clean driving licence and willingness to travel outside of home county
Comfortable using mobile apps, reporting tools, and basic digital systems

Personal Attributes

Professional, approachable, and confident engaging with retailers
Organised and dependable with strong attention to detail
Adaptable and comfortable working in a fast‑moving environment
Positive attitude and commitment to delivering high‑quality support

Location

Cork region (field- based)

ABIND

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Customer Advisor - Field Agent (Cork/Munster Area)

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