Find Testing Jobs in Cork, C

IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Advanced Testing - Assistant Scientist
PepsiCo —Cork, County Cork
- Microsoft Excel
- Engineering
- Project management
Operations Assistant (Full Time)
Eolas International Ltd —Little Island, County Cork
- From €32,000 a year
- Full-time
- English
- Communication skills
- Annual leave
- Sick pay
Quick apply
18h
Graduate Food Technologist
ALS Global —Cork, County Cork
- €31,000 a year
- Monday to Friday
- Writing skills
- Organisational skills
- Communication skills
Manual QA Engineer
Xanadu —Cork, County Cork
- Computer Science
- Analysis skills
- Bachelor's degree
Manager, Reliability Testing & Quality Assurance for R&D
Apple —Cork, County Cork
- Engineering
- Master's degree
- Analysis skills
2d
Lab Analyst - Part Time
EPS Group —Kinsale, County Cork
- Part-time
- Microsoft Excel
- No degree
- Communication skills
Quick apply
7d
UI Developer
Xanadu —Cork, County Cork
- JavaScript
- Communication skills
- HTML
8h
AI / Data Engineer
Apple —Cork, County Cork
- Computer Science
- Engineering
- System design
1d
Food Technologist
ALS —Cork, County Cork
- €31,000 a year
- Full-time
- Writing skills
- Organisational skills
- Communication skills
Supply Chain Analyst – 9 months Maternity Leave Cover (Fixed Term
Misc —Little Island, County Cork
- Full-time
- Microsoft Excel
- English
- IT
Quick apply
QC Materials Graduate
GE HEALTHCARE —Cork, County Cork
- Overtime
- Communication skills
Full-Time Pool Assistant
Local Government Jobs Ireland —Cork, County Cork
- €18.06–€18.77 an hour
- Full-time
10h
IAM Operations Engineer
Dell Technologies —Cork, County Cork
- Full-time
- English
- Communication skills
Desktop Engineer - Brinny - On Site
Intuit ED Ltd —Brinny, County Cork
- €120 a day
- Customer service
- Windows
- Microsoft Office
Quick apply
1d
QA Officer (a.i.)
SGS —Cork, County Cork
Quick apply
Phlebotomist/Health Care Assistant
Tus Go Deireadh —Ballinhassig, County Cork
- €18–€20 an hour
- Part-time
- Blood sampling
- First Aid Certification
- No degree
Quick apply
9d
UX/UI Designer
Citco —Cork, County Cork
- Full-time
- Computer Science
- Research
- Analysis skills
Biotech Utilities Operator
Controlled environment solutions —Cork, County Cork
- Full-time
- No degree
- Computer skills
Quick apply
9d
Compliance Associate
JPMorganChase —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d

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IT Support Engineer - Helpdesk

PFH Technology Group -
Little Island, County Cork

Quick apply

Job details

Full-time | Temporary

Qualifications

Japanese
IT

Full job description

IT Support Engineer Level 1

PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team.

Role Overview:
As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are
experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support
for common hardware and software problems.

Location: Little Island, Cork
Contract Length: 12 Months

Key Responsibilities:

Provide premium quality phone, email and remote support for customer servers to

diagnose and resolve technical issues

Perform basic triage to ensure that the support calls are routed to the correct resolution

group

Reassign and schedule support calls with the extended field and onsite engineering teams
Communicate with customers on a regular basis via phone and email
Scheduling service, pre-sales, projects, training and leave for all engineers
Take an active part in team conference calls
Logging calls (tickets) and keeping records of customer queries
Analysing call logs so you can spot common trends and underlying problems.
Updating helpdesk documentation so that support information is available and current for

each customer

Testing and fixing faulty equipment
PC builds and installations
Execute any activities assigned
Monitor and control any activities assigned
Communicate activities updates to Service Delivery Manager and fellow Managed Services

team members (& Project Team members when applicable)

Complete timesheets daily

Candidate Profile:

An ability to communicate verbally and via email with all customers in simple and

understanding manner

An understanding of the business impact of ICT Systems and devices
An ability to follow through and close out all issues to customers’ satisfaction
An ability to assess each user’s IT knowledge levels
Being able to work under pressure
An ability to think logically
Ability to perform service desk admin functions to a high standard
Good analytical and problem-solving skills
Good interpersonal and customer care skills
Good accurate records keeping
Willingness to learn in a fast-paced environment
Professional and flexible attitude

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of
end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise
organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support
all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services
provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a
nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices
in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the
basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation,
race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with
reasonable accommodation during the recruitment process, to perform essential job functions, and
to access the full benefits of employment. Please contact us if you require accommodation at any
stage.

IND1

Quick apply

Refine Your Search

testing jobs in cork, c

IT Support Engineer - Helpdesk

Advanced Testing - Assistant Scientist

Operations Assistant (Full Time)

Graduate Food Technologist

Manual QA Engineer

Manager, Reliability Testing & Quality Assurance for R&D

Lab Analyst - Part Time

UI Developer

AI / Data Engineer

Food Technologist

Supply Chain Analyst – 9 months Maternity Leave Cover (Fixed Term

QC Materials Graduate

Full-Time Pool Assistant

IAM Operations Engineer

Desktop Engineer - Brinny - On Site

QA Officer (a.i.)

Phlebotomist/Health Care Assistant

UX/UI Designer

Biotech Utilities Operator

Compliance Associate

I want to receive the latest job alerts for testing in cork, c

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