Find Stakeholder engagement Jobs in Cork, C

Technical Writer (IS&T Knowledge and Training)
Apple —Cork, County Cork
- Computer Science
- Software troubleshooting
- English
10h
Community Liaison Officer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- English
- No degree
- IT
11d
Audit Manager - PM, Audits and Insights
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- Microsoft Excel
- Computer Science
- SQL
Lead PM, Program/Project Manager
Analog Devices —Cork, County Cork
- Full-time
- Computer Science
- Data analysis skills
- System design
Planning Consultant – Urban and Town Planner
Tetra Tech —Ballincollig, County Cork
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
Business Analyst II
Crane Worldwide Logistics Ireland Ltd —Cork, County Cork
- SQL
- Analysis skills
- Project management
Associate - Marine & Coastal
Ayesa —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Business development
- Project management
- Annual leave
- Employee assistance program
Quick apply
Trainer
TELUS Digital —Cork, County Cork
- €38,500 a year
- Monday to Friday
- IT
- AI
6d
Senior Project Manager
Novus Technical Services —Cork, County Cork
- €130,000–€135,000 a year
- Full-time
- Business development
- Project management
Quick apply
ASPECT - KEY WORKER
The Rehab Group —Cork, County Cork
- €37,490.50 a year
- Full-time
- Annual leave
- Employee assistance program
Lead Design Program Manager
Logitech —Cork, County Cork
- Full-time
- No degree
- AI
- Work from home
Manufacturing Strategy Manager
GE HEALTHCARE —Cork, County Cork
- Master's degree
- Analysis skills
- Bachelor's degree
Category Manager – Salt
Irish International Trading Corporation —Cork, County Cork
- Microsoft Excel
- Microsoft Office
- Analysis skills
Major Capital Programme Contract Director
AECOM —Cork, County Cork
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
Supply Chain Manager
MM Group —Cork, County Cork
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
- Free parking
Recruiting Coordinator, HR Operations
McKesson —Cork, County Cork
- €38,300–€63,800 a year
- Microsoft Excel
- Customer service
- English
10d
Client Integration SVP
Citco —Cork, County Cork
- Full-time
- Microsoft Office
- Project management
- Continuous improvement
Customer Success Manager
Trend Micro —Cork, County Cork
- Full-time
- English
- Analysis skills
- AI
Finance Business Partner
Wienerberger AG —Cork, County Cork
- Up to €75,000 a year
- Full-time
- Microsoft Excel
- Manufacturing
- Communication skills
- Employee assistance program
- Bereavement leave
Program Manager
Tricentis —Cork, County Cork
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
7d

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Technical Writer (IS&T Knowledge and Training)

Apple -
Cork, County Cork

Apply Now

Job details

10 hours ago

Qualifications

Jira
Drupal
Computer Science
Software troubleshooting
Content management systems
iOS
Git
English
Master's degree
Bachelor's degree
Confluence
Technical writing
Mac OS
AI
Apple Keynote

Full job description

At Apple, great ideas can come from anywhere, and our dedicated internal teams are at the heart of our innovation. The Information Systems & Technology (IS&T) organization is the backbone of Apple's business, and the IS&T Knowledge and Training (K&T) team is committed to enabling our global workforce. We accomplish this by offering high-quality, collaboratively developed learning experiences and knowledge resources that equip the Apple workforce with the knowledge and skills to do their life's best work, better.

Employee Experience and Productivity (EEP) is part of IS&T and delivers some of the most widely used communication and productivity technology and services across Apple - from tools that enable collaboration to the support teams that keep Apple's workforce running. EEP also leads user experience design and research, and manages the systems behind Apple's original content studios.

As a Knowledge and Training Technical Writer, you'll make Apple's complex internal systems and tools accessible to the people who use them every day. This dynamic role sits at the intersection of communication and technology, blending technical writing, instructional design, and copyediting skills, offering a unique opportunity to significantly impact the productivity and success of Apple's global workforce.

Description
In this role, you'll be the link between our internal technologies and the global workforce that relies on them. You'll collaborate with cross-functional partners, engineering teams, and leaders to identify training requirements, define documentation objectives, and align deliverables with business and product priorities for supported tools. You'll get up to speed quickly on new tools and translate their complexity into clear, engaging content for diverse internal audiences. You'll juggle multiple documentation initiatives at once, hold the quality bar, and build alignment across stakeholders when priorities and opinions diverge. We value writers who have successfully worked with editors and style guides, are open to learning, embrace feedback, thrive in iteration, and understand that the best content is always a collaboration.
","responsibilities":"Partner with product managers, engineers, project managers, and UX/UI designers to understand product features and user workflows, and proactively identify documentation requirements.
Gather, weigh, and reconcile input from multiple stakeholders with differing perspectives, applying editorial judgment to keep content focused on the end user.
Contribute to documentation and content strategies; design, write, and maintain a range of user-facing documentation, including setup and user guides, how-to articles, troubleshooting guides, UX/UI navigation instructions, FAQs, and help content.
Draft, edit, and publish content using our content management system (CMS).
Triage, respond to, and resolve documentation tickets to address error reports, update requests, and content gaps.
Synthesize content requests and information from various sources into coherent content plans.
Simplify complex concepts; translate highly technical information into clear, concise, and engaging plain language for diverse internal audiences.
Edit and proofread documentation for accuracy, clarity, grammar, punctuation, and adherence to established style guides and brand voice.
Own the documentation lifecycle from initial planning through creation, review, publication, and ongoing maintenance.
Refine content structure and information architecture to improve readability, discoverability, and learner engagement.

Preferred Qualifications
Experience with Markdown, Git-based docs-as-code workflows, or static site generators.
Working understanding of information architecture principles and how users seek information.
Familiarity with the Apple Style Guide and The Chicago Manual of Style.
Proficiency with Apple's productivity suite (Pages, Keynote, Numbers).
Experience managing assignments with project, task, or ticketing systems such as Wrike, Asana, Jira, or HelpCentral.
Working knowledge of macOS and iOS operating systems and Apple software, including troubleshooting techniques.
Experience or genuine curiosity working with AI and GenAI tools, including using them to enhance content creation, documentation workflows, or training and development.
Experience writing for a global audience with an awareness of accessibility considerations.
A genuine passion for helping people maximize their use of technology and productivity tools.
Master's degree, specialized degrees in technical communication, or certifications in technical writing are a plus.

Minimum Qualifications
Bachelor's degree in Technical Communication, English, Journalism, Computer Science, or a related field, or equivalent practical work experience.
Experience as a Technical Writer, ideally in a technical environment with exposure to internal-facing tools, enterprise software, or developer documentation.
Demonstrated experience producing user-facing documentation such as user guides, how-to articles, troubleshooting guides, or knowledge base content.
Writing samples or portfolio demonstrating recent technical documentation work (e.g., user guides, how-to articles, knowledge base content).
Experience using a content management system or documentation platform (such as Drupal, Confluence, Markdown-based tooling, or similar).

Apply Now

Refine Your Search

stakeholder engagement jobs in cork, c

Technical Writer (IS&T Knowledge and Training)

Community Liaison Officer

Audit Manager - PM, Audits and Insights

Lead PM, Program/Project Manager

Planning Consultant – Urban and Town Planner

Business Analyst II

Associate - Marine & Coastal

Trainer

Senior Project Manager

ASPECT - KEY WORKER

Lead Design Program Manager

Manufacturing Strategy Manager

Category Manager – Salt

Major Capital Programme Contract Director

Supply Chain Manager

Recruiting Coordinator, HR Operations

Client Integration SVP

Customer Success Manager

Finance Business Partner

Program Manager

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