Find national account Jobs in cork, c

Production Support Specialist
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- English
- Analysis skills
Assistant Financial Controller (12-Months Contract) - Cork
OpenText —Cork, County Cork
- Microsoft Excel
- English
- Finance
Account Manager - EMEA (Hybrid)
Malwarebytes —Cork, County Cork
- €70,000–€76,000 a year
- Salesforce
- Communication skills
- Referral programme
6d
Cash App and Collections Analyst
McAfee, LLC —Cork, County Cork
- Microsoft Excel
- Accounting
- Organisational skills
- Relocation assistance
- Annual leave
Account Manager
EQUANS —Cork, County Cork
- In-person
- Annual leave
- Employee assistance program
Retail Sales Executive
Core Communication Retail Ltd —Cork, County Cork
- From €27,000 a year
- Remote
- Sales
- Leaving certificate
- No degree
Quick apply
IT Specialist - Grade IV (Clerical)
Horizons —Cork, County Cork
- €36,109–€55,463 a year
- Full-time
- Customer service
- English
- Windows
- Annual leave
13d
Senior Customer Support Engineer
Logitech —Cork, County Cork
- Full-time
- Spanish
- Azure
- Customer service
- Work from home
Client Executive
NetApp —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Bachelor's degree
- Annual leave
- Employee assistance program
Technical Support Engineer
Broadcom —Cork, County Cork
- Weekend availability
- Computer Science
- Customer service
- English
Inside Sales Rep
NetApp —Cork, County Cork
- Hybrid work
- Azure
- Sales
- English
- Annual leave
- Employee assistance program
Inside Sales Representative
Trellix —Cork, County Cork
- Sales
- English
- Business development
- Annual leave
Global Growth Marketing Specialist
SolarWinds —Cork, County Cork
- Marketing
Quick apply
9d
Account Executive
VusionGroup —Cork, County Cork
- Full-time
- Sales
- Microsoft Office
- Business development
Sales Academy Class
Oxford Global Resources, LLC —Cork, County Cork
- Part-time
- Free parking
Account Executive
Vusion —Cork, County Cork
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Business development
Quick apply
Credit Control Specialist
Avery Dennison —Cork, County Cork
- €30,590–€48,944 a year
- Full-time
- English
- Analysis skills
- Communication skills
- Employee assistance program
Quick apply
6d
Treasury Analyst
NetApp —Cork, County Cork
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Azure
15h
Partner Marketing Advisor
One Identity —Cork, County Cork
- Full-time
- Marketing
- AWS
- Project management
13d
Business Development Manager - Ireland (Cork)
OrderYOYO —Cork, County Cork
- €32,000–€35,000 a year
- Full-time
- Sales
- Fuel card
Quick apply

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Production Support Specialist

OpenText -
Cork, County Cork

Apply Now

Job details

Qualifications

French
EDI
Computer Science
Relational databases
English
Analysis skills
Bachelor's degree
Communication skills

Full job description

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
As a Product Support Specialist at OpenText, you will serve as a trusted customer contact for questions on usage, functionality, and issues encountered with OpenText products and services. You will play a key role in day-to-day customer relations, handling escalations, and contributing to the technical development of your team. Your expertise will directly shape the customer experience, ensuring timely resolutions and high satisfaction across complex accounts and products.

What the Role Offers

Ownership of complex customer accounts and products, with responsibility for production monitoring, error analysis, and end-to-end issue resolution
A collaborative, cross-functional environment where you work alongside teams across the organisation to deliver quality outcomes
Opportunities to mentor and train junior Product Support Specialists, growing your leadership presence
Active involvement in self-improvement and technology training programmes to continuously expand your technical knowledge
The ability to contribute to and shape the team's knowledge base by submitting, writing, and approving complex knowledge articles
A dynamic, fast-paced role with variety, including on-call and weekend rotation responsibilities

What You Need to Succeed

A college or university degree in a technical field (e.g. Computer Science) preferred; strong technical aptitude required for non-IT graduates, with a minimum of 4 years of relevant experience
Strong problem-solving, analytical, and organisational skills, with a moderately high degree of deductive reasoning and the ability to identify patterns and trends
Excellent English communication skills, both written and verbal, with the ability to deliver technical solutions to both EDI-savvy and non-technical customers. French language skills also highly desirable.
EDI knowledge preferred, along with a solid understanding of application functionality, relational database architecture, operating systems, and communication protocols
Ability to manage workload with minimal supervision in a fast-paced environment, remaining proactive and composed under pressure
A strong customer orientation and the ability to exhibit OpenText's core values, acting as a trusted advisor while driving performance and adding value

One Last Thing
OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

national account jobs in cork, c

Production Support Specialist

Assistant Financial Controller (12-Months Contract) - Cork

Account Manager - EMEA (Hybrid)

Cash App and Collections Analyst

Account Manager

Retail Sales Executive

IT Specialist - Grade IV (Clerical)

Senior Customer Support Engineer

Client Executive

Technical Support Engineer

Inside Sales Rep

Inside Sales Representative

Global Growth Marketing Specialist

Account Executive

Sales Academy Class

Account Executive

Credit Control Specialist

Treasury Analyst

Partner Marketing Advisor

Business Development Manager - Ireland (Cork)

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