Find Learning and development manage Jobs in Cork, C

Assistant Manager (Wilton)
Vodafone —Cork, County Cork
- Full-time
- Sales
Learning & Development Specialist/Trainer
TELUS Digital —Cork, County Cork
- €34,400–€37,000 a year
- English
- IT
- AI
Quick apply
Business Analyst - Cork
KPMG —Cork, County Cork
- Weekend availability
- Hybrid work
- Finance
- Bachelor's degree
- Business
- Relocation assistance
- Annual leave
7d
Business Development Director – Munster
Ardonagh Europe —Little Island, County Cork
- Customer service
- Business development
- No degree
Community Liaison Officer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- English
- No degree
- IT
Quick apply
Sr. Site Reliability Administrator | Cork
OpenText —Cork, County Cork
- Azure
- Java
- AWS
Team Leader | Customer Support | Cork office
TELUS Digital —Cork, County Cork
- €36,400–€40,000 a year
- Microsoft Excel
- English
- AI
Quick apply
Operations Administrator
Eurofins Ireland Food Testing —Cork, County Cork
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Senior Business Partner — Operations Central Functions , Employee Experience & Relations
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- English
- Project management
- Bachelor's degree
12d
Client Order & Fulfillment Specialist
OpenText —Cork, County Cork
- Salesforce
- Microsoft Office
- Organisational skills
Business Development Manager
Irish International Trading Corporation —Cork, County Cork
- Microsoft Excel
- Sales
- ERP systems
Training Administrator & Front of House Coordinator
EHS International founded by Chris Mee —Cork, County Cork
- €30,000–€35,000 a year
- Full-time
- Microsoft Word
- Serving
- Microsoft Excel
- Employee assistance program
- Gym membership
Quick apply
3d
Business Development Director – Munster
Arachas —Cork, County Cork
- Customer service
- Business development
- No degree
Senior HSS Advisor
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
4d
Customer Success Manager, EMEA
Keeper Security —Cork, County Cork
- Sales
- Salesforce
- Bachelor's degree
- Sick pay
HR Intern, Full Time, Fixed Term
Brown Thomas Arnotts —Cork, County Cork
- Full-time
- No degree
- Human resources
- Internship
- Store discount
- Annual leave
3d
Product Support Engineer (Insider Threat Management)
Proofpoint —Cork, County Cork
- Full-time
- Computer Science
- Software troubleshooting
- Salesforce
Graduate Management Trainee - Cork
Enterprise Mobility —Cork, County Cork
- Full-time
- Management
- Customer service
- Bachelor's degree
Manager, Finance - Accounting
Gilead Sciences —Cork, County Cork
- Full-time
- Spanish
- Microsoft Excel
- Oracle
23h
HR Coordinator
Inver —Cork, County Cork
- Hybrid work
- Bachelor's degree
- No degree
- Human resources
- Annual leave
Quick apply
8d

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Assistant Manager (Wilton)

Vodafone -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Sales

Full job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world.

If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Who you are:

Your role as Assistant Manager is to create a ‘best in class’ customer experience through a highly motivated and engaged team who demonstrate the Vodafone behaviour and customer obsession.

As an Assistant Manager, your role allows you to embrace the opportunity to work with and support the Store Manager in the day to day running of the store and build a high performing team. You will be an inspiring leader and coach, motivating and energising your team to make every customer experience a truly exceptional one.

As an Assistant Manager you will be responsible for driving performance on the shop floor, coaching and developing the team to achieve and improve business KPI’s, store standards, compliance and customer experience measures.

Your next challenge:

Impact on the business:

Support the Store Manager in achieving all sales KPI’s for your store.

Ensuring stores administration and compliance is updated at all times and in line with company guidelines.

Achievement of all individual KPI’s set out by the business on a weekly, monthly and quarterly basis.

Customers, supplier and third parties

Achievement of customer experience score within your store, and ensure your store consistentlydeliver’s a ’best in class’ customer experience.

Be an escalation point for all customer complaints, ensuring these are dealt with promptly and in a positive manner to ensure that all aspects are resolved and or seen through to completion.

Be an ambassador for the Vodafone brand.

Leadership and Teamwork:

To ensure the appearance of your store, self and team is of the highest standard.

Regular coaching of team members on all aspects of shop floor performance - experience and product knowledge.

To effectively manage and develop your Retail Consultants to create a high performing team.

Management and accountability for store performance during period’s absence for the Store Manager.

Innovation and change:

Look for ways to improve the way we do things and constructively feedback your ideas to the appropriate person or area of the business.

Knowledge and Experience

Clear understanding of all Vodafone products and services, offers from the competition and ‘WhyVodafone’.

Detailed knowledge of the store operations manual to support the successful running of your Store.

Communication:

Ability to communicate effectively and positively with both customers and team.

Ensure all team members are up to date on key business updates, communications andpropositions.

Support Store Manager in delivery of daily briefings and communicating intranet and cascade messages to the team.

You will also support on:

Ensure store is adhering to key compliance requirements in relation to store standards, Health &Safety, cash management, security and stock management, and take immediate action to address shortfalls.

Monitor daily store activity targets and measure against KPI requirements.

Resolve the majority of customer complaints onsite. Escalate to appropriate level in exceptional circumstances.

Demonstrate expert knowledge of Vodafone’s products, services and customer deals e.g. Handsets,data devices, broadband, network services and tariffs.

You will be required to get to know your store’s customer base as well as a good understanding of your local market.

Connection targets

Customer experience scores (NPS)

Accessory sales

Insurance and value added services

Why Choose Us:

When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits!

There are vast opportunities to progress from a Retail advisor to various opportunities across the business from Assistant Manager to Head office!

Some of the benefits that you will receive along the way are:

Competitive Commission Structure – Not only will you receive a competitive salary but you will also get the chance to earn additional commission on top of this!
Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
Learning and Development – We provide extensive training to all of our employees so they can progress in their careers!
There is also the Vodafone University where our employees can gain incredible skills!
Exclusive Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products
And many more…

Apply Now

Refine Your Search

learning and development manage jobs in cork, c

Assistant Manager (Wilton)

Learning & Development Specialist/Trainer

Business Analyst - Cork

Business Development Director – Munster

Community Liaison Officer

Sr. Site Reliability Administrator | Cork

Team Leader | Customer Support | Cork office

Operations Administrator

Senior Business Partner — Operations Central Functions , Employee Experience & Relations

Client Order & Fulfillment Specialist

Business Development Manager

Training Administrator & Front of House Coordinator

Business Development Director – Munster

Senior HSS Advisor

Customer Success Manager, EMEA

HR Intern, Full Time, Fixed Term

Product Support Engineer (Insider Threat Management)

Graduate Management Trainee - Cork

Manager, Finance - Accounting

HR Coordinator

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