Find Graduate it support Jobs in Cork, C

Production Support Specialist
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- English
- Analysis skills
Graduate Management Trainee - Cork
Enterprise Mobility —Cork, County Cork
- Full-time
- Management
- Customer service
- Bachelor's degree
Marketing Intern Summer Role
Johnson & Perrott Motor Group —Douglas, County Cork
- Full-time
- Marketing
- Social media management
- Microsoft Office
Quick apply
NeoDyne Engineering Graduate Programme Cork 2026
NeoDyne —Cork, County Cork
- Overtime
- AutoCAD
- Customer service
- Engineering
Quick apply
Community Liaison Officer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- English
- No degree
- IT
11d
International Software Quality Engineer with Norwegian
LocalEyes —Cork, County Cork
- Monday to Friday
- Computer Science
- English
- Analysis skills
- Free parking
- Relocation assistance
Quick apply
Graduate Ecologist - Cork
Roughan & O'Donovan —Cork, County Cork
- English
- IT
- Communication skills
International Software Quality Engineer with Spanish Latin American
LocalEyes —Cork, County Cork
- Monday to Friday
- Spanish
- Computer Science
- English
- Free parking
Quick apply
GPU Performance Verification Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
12d
Control & Protection Engineer
NeoDyne —Cork, County Cork
- Overtime
- Microsoft Excel
- Customer service
- Engineering
Quick apply
Operational Manager
SENIOR CARE PLUS —Cork, County Cork
- From €18 an hour
- Weekend availability
- Management
- Microsoft Office
- Business development
- Annual leave
Quick apply
5d
Project Manager REF: 2617c
Fingleton White —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
Senior HSS Advisor
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
Quick apply
Engineering Manager - REF: 2536b
Fingleton White —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
Associate:Cost Management
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Contracts
Senior Environmental Scientist
AtkinsRéalis —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Mentoring
Senior Grid Engineer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
Senior Product Manager- TETRA Devices
Motorola Solutions —Cork, County Cork
- Full-time
- English
- Research
- Master's degree
Orthopaedic Veterinary Nurse, Full Time, Douglas
Village Vets —Cork, County Cork
- €35,000–€40,000 a year
- Full-time
- Clinic
- Patient care
- Communication skills
- Gym membership
- Sick pay
Engineering Manager
Climeaction —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- Business development
- Accounting
Quick apply
13d

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Production Support Specialist

OpenText -
Cork, County Cork

Apply Now

Job details

Qualifications

French
EDI
Computer Science
Relational databases
English
Analysis skills
Bachelor's degree
Communication skills

Full job description

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
As a Product Support Specialist at OpenText, you will serve as a trusted customer contact for questions on usage, functionality, and issues encountered with OpenText products and services. You will play a key role in day-to-day customer relations, handling escalations, and contributing to the technical development of your team. Your expertise will directly shape the customer experience, ensuring timely resolutions and high satisfaction across complex accounts and products.

What the Role Offers

Ownership of complex customer accounts and products, with responsibility for production monitoring, error analysis, and end-to-end issue resolution
A collaborative, cross-functional environment where you work alongside teams across the organisation to deliver quality outcomes
Opportunities to mentor and train junior Product Support Specialists, growing your leadership presence
Active involvement in self-improvement and technology training programmes to continuously expand your technical knowledge
The ability to contribute to and shape the team's knowledge base by submitting, writing, and approving complex knowledge articles
A dynamic, fast-paced role with variety, including on-call and weekend rotation responsibilities

What You Need to Succeed

A college or university degree in a technical field (e.g. Computer Science) preferred; strong technical aptitude required for non-IT graduates, with a minimum of 4 years of relevant experience
Strong problem-solving, analytical, and organisational skills, with a moderately high degree of deductive reasoning and the ability to identify patterns and trends
Excellent English communication skills, both written and verbal, with the ability to deliver technical solutions to both EDI-savvy and non-technical customers. French language skills also highly desirable.
EDI knowledge preferred, along with a solid understanding of application functionality, relational database architecture, operating systems, and communication protocols
Ability to manage workload with minimal supervision in a fast-paced environment, remaining proactive and composed under pressure
A strong customer orientation and the ability to exhibit OpenText's core values, acting as a trusted advisor while driving performance and adding value

One Last Thing
OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

graduate it support jobs in cork, c

Production Support Specialist

Graduate Management Trainee - Cork

Marketing Intern Summer Role

NeoDyne Engineering Graduate Programme Cork 2026

Community Liaison Officer

International Software Quality Engineer with Norwegian

Graduate Ecologist - Cork

International Software Quality Engineer with Spanish Latin American

GPU Performance Verification Engineer - Cork, Ireland

Control & Protection Engineer

Operational Manager

Project Manager REF: 2617c

Senior HSS Advisor

Engineering Manager - REF: 2536b

Associate:Cost Management

Senior Environmental Scientist

Senior Grid Engineer

Senior Product Manager- TETRA Devices

Orthopaedic Veterinary Nurse, Full Time, Douglas

Engineering Manager

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