Find Cloud Jobs in Cork, C

IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
IT Support Administrator
Abtran —Cork, County Cork
- Full-time
- Azure
- Customer service
- Windows
Quick apply
9d
Accounting Technician
Crowleys DFK —Cork, County Cork
- Full-time
- Hybrid work
- No degree
- Communication skills
- Time management
- Wellness program
- Flexitime
Quick apply
7d
Interested in Working with Everseen?
Everseen —Cork, County Cork
- Full-time
- Hybrid work
ICT Support Technician
Marymount University Hospital & Hospice —Cork, County Cork
- €36,109–€55,463 a year
- Full-time
- Azure
- Software troubleshooting
- Maintenance
2d
Packaging Technician
PSC Biotech —Cork, County Cork
- Full-time
- Oracle
- No degree
AI / Data Engineer
Apple —Cork, County Cork
- Computer Science
- Engineering
- System design
9d
Cloud Applications Engineer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Maintenance
Sr. Cloud Applications Consultant
OpenText —Cork, County Cork
- On call
- Windows
- Java
- SQL
Document Controller
Glanua —Cork, County Cork
- Full-time
- No degree
- SharePoint
- Annual leave
- Employee assistance program
Quick apply
8d
Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
17h
Level 1 Engineer
Ekco —Cork, County Cork
- Azure
- Computer Science
- Windows
- Annual leave
- Employee assistance program
Quick apply
CyberSecurity Technician (SOC)
WatchGuard Technologies, Inc. —Cork, County Cork
- Weekend availability
- Azure
- AWS
- In-person
Quick apply
14d
Infrastructure & Cloud Operations Manager
AXA —Little Island, County Cork
- Hybrid work
- Azure
- DevOps
- AWS
2d
Member of Technical Staff - Cork
Qumulo —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
Quick apply
12h
Junior Technical Consultant | Cork Based
OpenText —Cork, County Cork
- Java
- C++
- Communication skills
10d
Billing Administrator
PFH Technology Group —Little Island, County Cork
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
Enterprise Tech Supp Advisor (ETP700)
One Identity —Cork, County Cork
- Full-time
- Azure
- Customer service
- Windows
FY27 Intern - Software Intern (Data Center, Cloud-AI Engineering) - Cork
Qualcomm —Cork, County Cork
- Computer Science
- Windows
- Java
1d
Warehouse Operative
PFH Technology Group —Little Island, County Cork
- Full-time
- ERP systems
- Organisational skills
- Communication skills
Quick apply

I want to receive the latest job alerts for cloud in cork, c

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

cloud jobs near cork, c

IT Support jobs in Little Island, County Cork

Warehouse Worker jobs in Little Island, County Cork

IT Technician jobs in Cork, County Cork

Solution Architect jobs in Cork, County Cork

Entry Level Engineer jobs in Cork, County Cork

Accounting Technician jobs in Cork, County Cork

Data Engineer jobs in Cork, County Cork

Document Controller jobs in Cork, County Cork

Packaging Technician jobs in Cork, County Cork

It Support jobs in County Leitrim

It Support jobs in Tralee, County Kerry

It Support jobs in County Kerry

It Support jobs in Santry, County Dublin

Supply Chain Manager jobs in Dublin, County Dublin

Accommodation Manager jobs in Dublin, County Dublin

Junior Full Stack jobs in Dublin, County Dublin

Warehouse Worker jobs in Santry, County Dublin

Medical Warehouse jobs in Dublin, County Dublin

Warehouse Worker jobs in Ballymount, County Dublin

Warehouse Worker jobs in Galway, County Galway

IT Support Engineer - Helpdesk

PFH Technology Group -
Little Island, County Cork

Quick apply

Job details

Full-time | Temporary

Qualifications

Japanese
IT

Full job description

IT Support Engineer Level 1

PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team.

Role Overview:
As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are
experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support
for common hardware and software problems.

Location: Little Island, Cork
Contract Length: 12 Months

Key Responsibilities:

Provide premium quality phone, email and remote support for customer servers to

diagnose and resolve technical issues

Perform basic triage to ensure that the support calls are routed to the correct resolution

group

Reassign and schedule support calls with the extended field and onsite engineering teams
Communicate with customers on a regular basis via phone and email
Scheduling service, pre-sales, projects, training and leave for all engineers
Take an active part in team conference calls
Logging calls (tickets) and keeping records of customer queries
Analysing call logs so you can spot common trends and underlying problems.
Updating helpdesk documentation so that support information is available and current for

each customer

Testing and fixing faulty equipment
PC builds and installations
Execute any activities assigned
Monitor and control any activities assigned
Communicate activities updates to Service Delivery Manager and fellow Managed Services

team members (& Project Team members when applicable)

Complete timesheets daily

Candidate Profile:

An ability to communicate verbally and via email with all customers in simple and

understanding manner

An understanding of the business impact of ICT Systems and devices
An ability to follow through and close out all issues to customers’ satisfaction
An ability to assess each user’s IT knowledge levels
Being able to work under pressure
An ability to think logically
Ability to perform service desk admin functions to a high standard
Good analytical and problem-solving skills
Good interpersonal and customer care skills
Good accurate records keeping
Willingness to learn in a fast-paced environment
Professional and flexible attitude

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of
end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise
organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support
all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services
provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a
nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices
in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the
basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation,
race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with
reasonable accommodation during the recruitment process, to perform essential job functions, and
to access the full benefits of employment. Please contact us if you require accommodation at any
stage.

IND1

Quick apply

Refine Your Search

cloud jobs in cork, c

IT Support Engineer - Helpdesk

IT Support Administrator

Accounting Technician

Interested in Working with Everseen?

ICT Support Technician

Packaging Technician

AI / Data Engineer

Cloud Applications Engineer

Sr. Cloud Applications Consultant

Document Controller

Solutions Architect – Contact Center (Cloud & AI)

Level 1 Engineer

CyberSecurity Technician (SOC)

Infrastructure & Cloud Operations Manager

Member of Technical Staff - Cork

Junior Technical Consultant | Cork Based

Billing Administrator

Enterprise Tech Supp Advisor (ETP700)

FY27 Intern - Software Intern (Data Center, Cloud-AI Engineering) - Cork

Warehouse Operative

I want to receive the latest job alerts for cloud in cork, c

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected