Find Information security engineer Jobs in Clonee, Mh

Desktop Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Network Engineer
Elwood Roberts —Dublin, County Dublin
- €45,000–€70,000 a month
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Information Security Technical Support
Tate Europe —Dublin, County Dublin
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Fire and Security Engineer
Apex Fire —Dublin, County Dublin
- €45,000–€55,000 a year
- Full-time
- Customer service
- System design
- Maintenance
- Fuel card
- Employee assistance program
Quick apply
Senior Penetration Tester
Integrity360 —Dublin, County Dublin
- Computer Science
- Windows
- Java
IT Support Engineer - Hybrid
IPSUS —DUBLIN 2, County Dublin
- No degree
Software Engineer - Frontend/Full Stack
PlayStation Global —Dublin, County Dublin
- €69,500–€104,300 a year
- Hybrid work
- Computer Science
- Java
- AWS
- Wellness program
- Annual leave
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
Senior Cybersecurity Engineer
Workday —Dublin, County Dublin
- €84,000–€126,000 a year
- Full-time
- Computer Science
- AWS
- Bachelor's degree
10d
Engineer, Quality
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- Java
- SQL
- Annual leave
- Life insurance
Network Lead
PM Group —Dublin, County Dublin
- On call
- Computer Science
- Analysis skills
- Bachelor's degree
Devops Engineer
Horizon Quantum Computing —Dublin, County Dublin
- Full-time
- DevOps
- Master's degree
- AWS
Senior Software Engineer
Workday —Dublin, County Dublin
- €96,000–€144,000 a year
- Full-time
- Computer Science
- System design
- Java
Sr Cybersecurity Engineer
Workday —Dublin, County Dublin
- €84,000–€126,000 a year
- Full-time
- AWS
- Scripting
- AI
Security Engineer - Incident Response
Squarespace —Dublin, County Dublin
- €70,000–€107,800 a year
- Overtime
- Hybrid work
- AWS
- JavaScript
- Scripting
- Annual leave
- Employee assistance program
AI Support Engineer - Dublin
OpenAI —Dublin, County Dublin
- Weekend availability
- Computer Science
- Bachelor's degree
- No degree
- Relocation assistance
- Annual leave
Senior Cyber Security Engineer
RTÉ —Dublin, County Dublin
- €62,633–€75,834 a year
- Hybrid work
- System design
- Analysis skills
- No degree
5d
Sr Machine Learning / AI Engineer / MLOps Engineer
Workday —Dublin, County Dublin
- €96,000–€144,000 a year
- Full-time
- Doctoral degree
- Computer Science
- System design

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Desktop Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

Job Type: Permanent

Location: Dublin

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

information security engineer jobs in clonee, mh

Desktop Support Engineer

Senior ICT Cloud & Security Engineer

Network Engineer

Desktop & Site Support Engineer

Information Security Technical Support

Fire and Security Engineer

Senior Penetration Tester

IT Support Engineer - Hybrid

Software Engineer - Frontend/Full Stack

AI Engineer

Senior Cybersecurity Engineer

Engineer, Quality

Network Lead

Devops Engineer

Senior Software Engineer

Sr Cybersecurity Engineer

Security Engineer - Incident Response

AI Support Engineer - Dublin

Senior Cyber Security Engineer

Sr Machine Learning / AI Engineer / MLOps Engineer

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