Role: Deputy Store Manager
Location: Bunratty Castle and Folk Park Retail, Co. Clare.
Contract: Permanent, hours rostered Monday to Sunday.
Benefits: Development plan, employee discount, sick pay, pension, holidays.
About You:
An exciting opportunity has arisen for a Deputy Store Manager to join the Bunratty Castle and Folk Park Retail team in, Co. Clare. The Deputy Manager will play a pivotal role in supporting the Store Manager in driving high performance and developing a service orientated culture within the store.
About the role
The purpose of the role is to provide and delivery budgeted sales, team leadership, direction and coaching on all aspects of customers service, store operations enabling the team to achieve its KPI's and the overall departments performance goals.
The ideal Manager will be driven, energetic, genuine, and passionate about retail, with the ability to lead a team and support the future direction of the store. You will be actively involved in motivating and developing a team of highly trained sales team to drive sales forward and achieve store targets. You will you play a key role in adapting and applying clear practises and procedures across the store from, logistics, administration, stock management, customer service and cash management.
Key Responsibilities:
There are 5 key areas in the role:
Delivering 5 Star excellence in the Customer Experience
To lead, motivate and empower your team.
To drive sales and KPI'S in the store
To drive operational standards throughout the departments, by developing opportunities and brand promotion.
Staff training and development in all aspects of the Customer experience, including brand and product knowledge.
You will also:
Flexible and adaptable to working practices and store demands.
Genuine person who is sincere, honest, truthful, and open.
Energetic person who is bubbly, enthusiastic, passionate, and vibrant.
Ability to converse and engage with customers in a natural, warm, and polite manger.
Acknowledging, respecting, and building rapport with other team members.
Possess strong communication and interpersonal skills.
About Us:
Our values and behaviours inform what we do and shape our decision making. We hire great people to ensure that the best possible experience is created for our customers and colleagues each day.
Bunratty Castle and Folk Park Retail are proud to promote Ireland's unique heritage, culture, and creative talents by offering a carefully curated collection of designers across fashion, homeware, jewellery, kids, beauty, and wellness. Giving our customers the chance to find the perfect gift or something special for themselves and their families along with exceptional customer service is what we do best.
Please note due to the large number of applicants for this role we will only be able to contact the successful candidates. Thank you.
Bunratty Castle and Folk Park Retail is a progressive employer with a values-based culture and a strong emphasis on people development.
