Job Title: Operations & Fulfilment Associate
Company Overview:
Nyrah Beauty is a dynamic, fast-growing beauty brand dedicated to delivering high-quality, science-backed skincare and self-care solutions. As an evolving start-up, we are passionate about creating meaningful customer experiences and ensuring our operations run smoothly behind the scenes. We are looking for an Operations & Fulfilment Associate to join our team, supporting leadership across e-commerce fulfilment, logistics, and general operations.
Role Overview:
This role is ideal for someone who thrives in a fast-paced environment and enjoys variety in their day-to-day work. You will be a key team member, ensuring smooth administrative processes, fulfilling e-commerce orders, managing logistics, and supporting basic tasks. You’ll play a vital role in ensuring we deliver on the promises made by our passionate marketing team and provide outstanding customer service.
Key Responsibilities: Administrative Support
- Provide general office administration support to the leadership team.
- Assist with data entry, internal communications, and reporting.
- Handle phone and email correspondence professionally.
- Maintain accurate records and documents related to operations and orders.
E-commerce & Customer Service
- Fulfil, pack, and ship Shopify orders with efficiency and care.
- Handle customer inquiries related to orders, deliveries, and product issues via phone and email.
- Ensure a seamless customer experience by liaising with fulfilment and marketing teams.
Logistics & Procurement
- Monitor stock levels and highlight necessary orders using internal systems.
- Support the building of assemblies where necessary
- Work with leadership to place raw material and packaging orders.
- Track orders to completion, ensuring timely delivery from suppliers.
- Liaise with suppliers for quotes, delivery schedules, and inventory restocks.
What We’re Looking For:
Experience & Skills:
- Prior experience in admin, e-commerce, or logistics is a plus but not required – we’re happy to train the right person!
- Customer service experience (phone/email support) is beneficial.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and willingness to learn new systems.
Personal Attributes:
- A proactive, can-do attitude – this role suits someone who enjoys rolling up their sleeves and getting stuck in.
- Excellent communication skills and phone manner – you'll be interacting with customers and suppliers.
- Organized, detail-oriented, and adaptable – no two days will be the same in this evolving role.
- A strong team player who enjoys working in a collaborative and supportive environment.
- Comfortable in a fast-paced start-up where priorities can shift quickly.
What We Offer:
- Wages starting at €14.15 Per Hour
- Full-time, office-based role (Monday – Friday, 9 AM – 5 PM).
- Product discounts on Nyrah Beauty’s skincare and self-care range.
- Training and career development in e-commerce, and logistics.
- An exciting, growing start-up environment where your contributions make a real impact.
If you’re looking for an exciting, varied role where you can develop new skills and be part of a passionate team, we’d love to hear from you!
To Apply: Send your CV and a brief cover letter outlining why you'd be a great fit for this to us here on indeed. Please don't send direct to Nyrah as it may not get through to hiring team.
This role is based in Castlebar Co Mayo and is office based and cannot be done remotely so please only apply if that works for you.
Pay: €14.15-€19.00 per hour
Benefits:
- Bike to work scheme
- Company pension
- On-site parking
- Sick pay
- Store discount
Application question(s):
- Do you have experience working in a fast-paced environment where you had to manage multiple tasks, including admin, customer service, and logistics? Please describe.
Language:
Location:
- Castlebar, County Mayo (required)
Work Location: In person
