Find Office managers Jobs in Carrickmacross, Mn

Service Desk Analyst
BoyleSports —Dundalk, County Louth
- On call
- Oracle
- Windows
- Microsoft Office
Quick apply
Document Controller | Dundalk
Glanua —Dundalk, County Louth
- Full-time
- No degree
- Employee assistance program
Quick apply
Quality & Compliance Manager
Kingspan Water and Energy —Kingscourt, County Cavan
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
Quick apply
2d
Front Office Manager Ballymascanlon Hotel & Golf Resort
Ballymascanlon Hotel and Golf Resort —Dundalk, County Louth
- Full-time
- Microsoft Excel
- Customer service
- Hotel
Quick apply
9d
Customs Clearance Administrator
Customs Support Group —Dundalk, County Louth
- Full-time
- Microsoft Excel
- Communication skills
20h
Environmental, Health and Safety Officer
Tusker Steelworks Ltd —Broomfield, County Monaghan
- €40,000–€60,000 a year
- Full-time
- Microsoft Office
- Construction
- In-person
- Employee assistance program
Quick apply
8d
Account Manager
Tesco Ireland Ltd —Stabannan, County Louth
- €30,934.74–€73,063.09 a year
- Hybrid work
- Sales
- Leadership
- Negotiation
Quick apply
Group Treasury Manager
BoyleSports —Dundalk, County Louth
- Microsoft Excel
- No degree
- IT
Quick apply
Financial Accountant
BoyleSports —Dundalk, County Louth
- Microsoft Excel
- Organisational skills
- IT
Quick apply
Part Time Support Worker | Slane Road
Praxis Care —Ardee, County Louth
- €32,543.37–€45,163.08 a year
- Part-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Team Leader | Tateetra
Praxis Care —Dundalk, County Louth
- €40,851–€52,997 a year
- Full-time
- Management
- No degree
- Computer skills
- Annual leave
- Employee discount
Quick apply
3d
Human Resources Manager
My Life By Estrela Hall Limited —Ardee, County Louth
- Full-time
- Microsoft Office
- Bachelor's degree
- Human resources
Quick apply
2d
Health and Safety Officer
Kepak Group —Ballybay, County Monaghan
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
Medical Secretary
OFP —Moynalty, County Meath
- €15–€18 an hour
- Part-time
- Microsoft Word
- Windows
- Microsoft Office
- Employee assistance program
Quick apply
Accounts Payable Specialist
Prometric —Dundalk, County Louth
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance program
Quick apply
8d
Lead Development Manager Data Centres
Alternative Heat —Dundalk, County Louth
- Full-time
- No degree
- In-person
Quick apply
4d
Production Manager (Office Based)
Sheelan Kitchens Ltd —Dundalk, County Louth
- From €50,000 a year
- Full-time
- English
- Microsoft Office
- Continuous improvement
- Employee discount
Quick apply
7d
Support Worker | Full Time, Part Time and Relief | Tateetra
Praxis Care —Dundalk, County Louth
- €32,543.37–€45,163.08 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Mechanical Project Manager
Alternative Heat —Dundalk, County Louth
- Full-time
- System design
- Project management
- No degree
Quick apply
BIM Technician
Alternative Heat —Dundalk, County Louth
- Full-time
- No degree
Quick apply

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Service Desk Analyst

BoyleSports -
Dundalk, County Louth

Quick apply

Job details

Qualifications

Telephony
Oracle
Avaya
SCCM
Windows
Microsoft Office
.NET
DHCP
IT support
Computer networking
DNS
Active Directory
Help desk

Full job description

Role Title: Service Desk Analyst

Location: Dundalk HQ, On-site

Reports to: Service Desk Manager

Team/Function: Technology

Your Role:

The Service Desk Analyst is responsible for providing local IT Support to our BOYLE Sports Retail Estate, Corporate & Digital, Remote Support and other business units when required. The holder of this role will ensure end to end support services is delivered to high quality.

Responsibilities:

Provide first line support for all hardware, software and network issues.
Monitor production systems and provide accurate and professional communication to the business during system outages.
Troubleshoot problems to determine severity, priority and follow through to resolution.
Create and maintain knowledge base and problem resolution documentation as required.
Contribute to IT systems in relation to new building fit outs or changes/moves.
Responsible for working with third party service providers to ensure end to end support is maintained as required.
Escalate IT issues to the Development, Network or Systems teams where necessary
Support queries on websites and main betting platform applications
Responsible for support of peripheral devices such as printers, biometrics etc.
Responsible for support of on-site and remote users across multiple locations.
Responsible for EPOS/Screens support across Retail estate of over 350 sites across the UK and Ireland.
Responsible for completing new starter and leaver requests within SLA.
Ensure that all calls are recorded onto the Service Desk system; allocated to the appropriate resource to fix and keep users informed of progress towards resolution.
Responsible for ensuring that all Service Desk calls are answered within the agreed SLAs and are escalated to relevant teams where appropriate.
Providing support of in-house VOIP phones for HQ and Call Centre
Role requires working 5 out of 7 days per week on a shift basis as per Rota.
Providing on-call services out of hours 24/7, 365 days a year on a Rota basis.

Your Experience:

Experience working in an IT Service Desk Support role, for 1st line support. Working with Manage Engine is a bonus.
Experience working in fast-paced, technology led environment
Proven ability to act on initiative with minimal management, and on multiple tasks concurrently
Experience of end user support in an environment dependent on cloud technology, e.g. Google etc.
Excellent knowledge of Office 365 applications
Experience working Active Directory, Citrix, Avaya phone systems.
Knowledge of SCCM and software distribution tools desirable, basic networking including troubleshooting DNS / DHCP issues
Knowledge of network patching and cabling systems, network hardware Cisco routers, switches etc is desirable.
Knowledge of office telephony systems desirable
Thorough & detailed understanding of Microsoft Windows, Standard range of desktop applications and Active Directory, including Group Policy

Betting industry experience would beneficial.
Software used in BOYLE Sports .NET and Oracle Technology Stack

Company:

BOYLE Sports is an international sports betting and gaming company, with an extensive online business and retail portfolio. Founded by John Boyle in 1982, the Irish family-owned firm has grown to become Ireland’s largest and most successful independently-owned bookmaker and has over 390 shops across Ireland and the UK. Its Head Office is located on the outskirts of Dundalk in the Republic of Ireland and the company currently employs over 2,700 employees across Ireland, the UK and Gibraltar. BOYLE Sports offers a world class betting and gaming experience with a ‘Customer First’ approach, committed to bringing customers closer to the action. Its mission is boosted by a rich sponsorship portfolio – the company is a proud principal sponsor of West Ham United Football Club and it stays at the heart of the action all year round by backing some of sport’s most prestigious events, including the Irish Grand National, the Irish Greyhound Derby and the World Grand Prix of Darts.

Quick apply

Refine Your Search

office managers jobs in carrickmacross, mn

Service Desk Analyst

Document Controller | Dundalk

Quality & Compliance Manager

Front Office Manager Ballymascanlon Hotel & Golf Resort

Customs Clearance Administrator

Environmental, Health and Safety Officer

Account Manager

Group Treasury Manager

Financial Accountant

Part Time Support Worker | Slane Road

Team Leader | Tateetra

Human Resources Manager

Health and Safety Officer

Medical Secretary

Accounts Payable Specialist

Lead Development Manager Data Centres

Production Manager (Office Based)

Support Worker | Full Time, Part Time and Relief | Tateetra

Mechanical Project Manager

BIM Technician

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