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Sales Support Administrator (US Market Expansion)
B4l Online Stores ltd —Birr, County Offaly
- From €30,000 a year
- Full-time
- Spanish
- Microsoft Excel
- English
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9d

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Sales Support Administrator (US Market Expansion)
B4l Online Stores ltd —Birr, County Offaly
*Experience:* Minimum 1+ years of experience in a similar sales administration, logistics, or customer support role.
From €30,000 a year
Quick apply
9d

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Sales Support Administrator (US Market Expansion)

B4l Online Stores ltd
Birr, County Offaly

Quick apply

Job details

Permanent | Full-time
From €30,000 a year
9 days ago

Benefits

On-site parking

Qualifications

Spanish
Microsoft Excel
Logistics
Sales administration
English
E-commerce
Organisational skills
Computer skills
Communication skills

Full job description

About the Role

B4L Online Stores has an exciting opportunity for a full-time Sales Support Administrator to join our team in Birr. While B4L is an established company with a strong track record, we are currently driving expansion into the US market.

This role offers a unique professional environment: it combines the stability and resources of an established business with the fast-paced, high-growth energy of a new venture. As a key member of our USA team, you will have genuine ownership over your workflow and play a critical role in scaling our US operations.

Key Responsibilities

In this role, you will be the operational backbone supporting the sales team and managing relationships with American suppliers and customers.

Order & Logistics Management: Input online orders accurately and promptly, which includes sourcing stock from various distribution centers across the USA and organizing shipping when required.
Customer & Supplier Relations: Act as the first point of contact for customer inquiries (phone and email) regarding orders, deliveries, and products, resolving issues efficiently.
Procurement Support: Send purchase orders to suppliers and proactively follow up to secure and confirm delivery dates.
Workflow Coordination: Assist the sales team with daily administrative tasks, including processing customer delivery notifications and conducting stock checks.
System Management: Maintain and organize the Sales Admin inbox within Freshdesk, ensuring timely responses.
Financial Accuracy: Verify supplier invoices against purchase orders to ensure precise financial record-keeping.

What We Are Looking For

We are seeking an adaptable, detail-oriented multitasker who thrives in a busy, evolving environment. The ideal candidate enjoys working both on their own initiative and as part of a small team that constantly collaborates and supports one another.

Experience: Minimum 1+ years of experience in a similar sales administration, logistics, or customer support role. Excellent phone manner is a must in this role.
Core Skills: Exceptional attention to detail, strong organizational abilities, and a methodical approach to managing a varied workload.
Technical Proficiency: Strong computer skills are essential. Proficiency with CRM systems, Freshdesk (ticketing system), Excel, and Google Drive is a distinct advantage.
Communication: Excellent written and verbal communication skills. The ideal candidate will be articulate and fully fluent in English, as daily liaison with US customers and suppliers is a core part of the role. Spanish proficiency is a plus, but not a requirement.
Mindset: A proactive attitude with the ability to work independently as well as collaboratively within a driven team.
Working hours will be 1pm to 10pm Monday to Thursday and 12pm to 9pm on Fridays.

What We Offer

Career Growth: The opportunity to be part of an international expansion, offering excellent experience in global e-commerce and logistics.
Stability & Autonomy: The security of an established company combined with a dynamic, collaborative environment where your contribution is highly visible.
Location: Based at our offices in Birr, Co. Offaly.

To apply, please submit your CV and a brief cover letter outlining your relevant experience to [email protected]

Pay: From €30,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

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Sales Support Administrator (US Market Expansion)

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