McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Position Summary:
**Join Our Employee Care Team!**
Are you passionate about delivering exceptional employee experiences and providing expert HR support? As a Senior Associate within McKesson's Global Employee Care team, you will play a key role in supporting employees across Ireland, the UK, India, and other international locations with benefits and leave of absence programs.
As a trusted resource for employees, People Leaders, and HR partners, you will provide guidance and support across a broad range of benefit and leave programs, including statutory and company-sponsored leaves, income protection, medical insurance, wellness programs, education assistance, and benefits lifecycle activities.
In this role, you will manage complex employee inquiries and cases, coordinate with internal stakeholders and external vendors, and ensure the accurate and timely delivery of HR services. You will leverage your HR knowledge, problem-solving skills, and attention to detail to support employees while ensuring compliance with country-specific requirements and company policies.
Success in this role requires strong HR operations experience, excellent customer service and communication skills, the ability to navigate multiple HR systems, and a commitment to handling sensitive employee matters with professionalism, empathy, and confidentiality. You will also have knowledge of statutory leave and pay requirements across multiple countries.
This role requires an individual who can:
Deliver responsive, accurate, and empathetic support to employees and People Leaders.
Manage complex cases and stakeholder interactions effectively.
Navigate multiple HR systems while maintaining accurate documentation and data integrity.
Communicate clearly and professionally, both verbally and in writing.
Key Responsibilities
International Benefits Administration
Administer employee benefit programs for designated international countries in accordance with company policies, vendor requirements, and local regulations.
Process benefits enrollments, changes, terminations, and re-enrollments.
Prepare and submit payroll inputs related to benefit programs where system automation is not available, ensuring alignment with eligibility requirements and payroll processing schedules.
Administer life event changes and ensure appropriate documentation is collected and maintained.
Support annual leave purchase program.
Support Total Rewards in resolving invoice queries and discrepancies.
Partner with benefits vendors and internal stakeholders to ensure timely and accurate administration of employee benefits.
Support processes related to income protection and life assurance.
Leave of Absence Administration
Provide end-to-end administration and support for leave of absence programs across international locations.
Administer Protected Leave Management processes in international countries.
Coordinate leave documentation and communication between employees, People Leaders, HR partners, and third-party providers.
Monitor leave cases to ensure timely follow-up and accurate recordkeeping, adjusting leave records as necessary.
Prepare and submit payroll inputs related to benefit programs where system automation is not available, ensuring alignment with eligibility requirements and payroll processing schedules.
Employee Support and Case Management
Provide high-quality support to employees, managers, and HR partners regarding benefits and leave programs. Leverage problem-solving skills to thoroughly troubleshoot and resolve issues, ensuring comprehensive solutions. Deliver a positive and professional employee experience through proactive case management, effective issue resolution, and a commitment to service excellence
Respond to inquiries through ServiceNow, email, and other designated support channels.
Investigate and resolve complex benefits and leave questions.
Educate employees and People Leaders on available programs, eligibility requirements, and administrative processes, and available resources.
Ensure thorough and accurate case documentation and adherence to service level commitments.
Escalate issues appropriately and collaborate with COE’s as required.
Compliance and Data Integrity
Support compliance with company policies, country laws and regulations, and audit requirements.
Ensure employee records and benefits information are maintained accurately within HR systems.
Follow established controls and governance requirements.
Maintain data privacy and confidentiality standards.
Assist with reporting, audits, and documentation requests as required
Minimum Job Qualifications (Knowledge, Skills, & Abilities):
Education/Training –
Business Experience –
Two (2) years' experience in HR operations, employee services, benefits administration, leave management, or a related HR discipline.
Critical Knowledge & Competencies –
Delivering results with integrity
Mature confidence
Problem solving skills
Building relationships of trust
Engaging customers
Drives execution
Application of McKesson systems, policies, and processes
Application of HR administrative functions, laws, and regulations
Knowledge of HR technical systems
Quality and detail orientation
Conflict management
Business acumen
Specialized Knowledge/Skills –
Experience administering employee benefits and leave of absence programs across multiple countries preferred.
Knowledge of statutory leave and pay requirements in Ireland and/or other international jurisdictions.
Demonstrated ability to manage sensitive employee matters with discretion and confidentiality.
HR Technology navigation, including tools such as ServiceNow, ADP WFM, and Workday.
Working Conditions:
Environment (Office, warehouse, etc.) –
Physical Requirements (Lifting, standing, etc.) –
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
€38,300 - €63,800
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McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
