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Senior Receptionist (Front Office & Events)
Lakeside Manor —Virginia, County Cavan
- €16.50–€18.00 an hour
- Full-time
- English
- Hotel
- Front desk
- Employee assistance program
- Employee discount
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Senior Receptionist (Front Office & Events)
Lakeside Manor —Virginia, County Cavan
2+ years in hotel reception / front office (essential). Daily reconciliation, reports and PMS housekeeping (we use Mews - we'll train you on it if you know…
€16.50–€18.00 an hour
Quick apply
1d

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Senior Receptionist (Front Office & Events)

Lakeside Manor
Virginia, County Cavan

Quick apply

Job details

Full-time
€16.50–€18.00 an hour
1 day ago

Benefits

Bike to work scheme
Food allowance
Company pension
Uniform provided
Employee assistance program
Employee discount
Sick pay
On-site parking

Qualifications

English
Front desk
Hotel experience

Full job description

Run our front desk like it's yours. The Lakeside Manor is a family-run lakeside hotel in Virginia, Co. Cavan - 31 bedrooms, bar, restaurant, terrace and a full diary of weddings and events - and we're hiring an experienced front office professional to be the senior presence on our desk. You'll often be the one in charge of the guest experience on your shift: trusted to fix things on the spot, to show wedding and event enquirers around, and to make the arrival and the goodbye the best part of someone's day.

What you'll own

The guest journey at the desk - arrivals, departures and everything between, run to a standard you set
Enquiries and complaints, resolved end-to-end - with real authority to make small goodwill gestures on your own call
Wedding, event and group enquiries: responding promptly, showing the space, holding dates and preparing provisional bookings for sign-off
Front-of-house hosting - greeting, seating, keeping the welcome warm
Daily reconciliation, reports and PMS housekeeping (we use Mews - we'll train you on it if you know Opera, Hotsoft or similar)
Coaching reception colleagues as the team grows

What we're looking for

2+ years in hotel reception / front office (essential)
A calm, warm complaint-handler who protects both the guest and the business
An eye for the sale - the event enquiry, the upgrade, the return booking
Organised and accurate with billing, reports and handovers
Fluent English and the right to work in Ireland

What you'll get

€16.50–€18.00 per hour, placed on experience and reviewed after probation, plus a share of tips
Meals on duty, free on-site parking and uniform provided
Bike-to-work scheme, employee assistance programme and pension access
Development through our Academy with a defined route to Front Office Supervisor / Duty Manager
A family-run house where your ideas are heard and used - you report straight to our Deputy GM

Pay: €16.50-€18.00 per hour

Benefits:

Bike to work scheme
Company pension
Employee assistance program
Employee discount
Food allowance
On-site parking
Sick pay

Ability to commute/relocate:

Virginia, County Cavan: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Which PMS have you used? (Mews, Opera, Hotsoft, other)

Experience:

Front desk: 2 years (required)

Language:

English (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

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Senior Receptionist (Front Office & Events)

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