Find Cafe Jobs in Ballyhale County Kilkenny

Cafe & Events Manager
The Chocolate Garden of Ireland - Kilkenny Outlet —Kilkenny, County Kilkenny
- €14.50–€15.00 an hour
- Full-time
- Management
- Sales
- Customer service
- Store discount
Quick apply
3d
Kitchen Assistant/Chef
cafe la coco —Kilkenny, County Kilkenny
- €15–€17 an hour
- Part-time
- Food service
- Restaurant experience
- Employee discount
- Sick pay
Quick apply
11d
Catering Assistant. Care Home.
The Q Cafe Company Limited —Kilkenny, County Kilkenny
- €14.15 an hour
- Customer service
- English
- Free parking
Quick apply
2d

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Cafe & Events Manager

The Chocolate Garden of Ireland - Kilkenny Outlet
Kilkenny, County Kilkenny

Quick apply

Job details

Full-time
€14.50–€15.00 an hour
3 days ago

Benefits

Store discount

Qualifications

Food handling
Management
HACCP Certification
Sales
Customer service
Leaving certificate
Supervising experience
Food service

Full job description

We are looking for a strong, mature, responsible and highly capable person to join The Chocolate Garden Cafe as our Café Manager / Visitor Experience Lead. This is an important front-of-house leadership role, suited to someone with previous café management experience, excellent people skills and a genuine passion for delivering exceptional customer service.

The successful candidate will lead and support our team in delivering a warm, professional and memorable experience for every customer, whether they are visiting our café, shopping for gifts, attending a chocolate-making event or enjoying food-service with family, friends, school groups, hen parties, tour groups or corporate visitors.

This role involves managing the daily operation of the café and customer-facing areas, maintaining high standards of service, presentation, cleanliness and efficiency, and helping to drive sales across our café, retail products, chocolate-making experiences and group/event bookings. The right person will be confident in motivating a team, identifying sales opportunities, engaging positively with customers and ensuring that every part of the customer journey reflects the quality and personality of The Chocolate Garden Cafe.

Key Responsibilities

Lead, motivate and support the front-of-house team to deliver consistently high standards of customer service.
Manage the day-to-day running of the café, food-service and visitor experience areas.
Ensure customers receive a warm welcome and a memorable experience.
Drive sales through optimising café service, retail products, chocolate-making events, and upselling opportunities.
Maintain excellent standards of presentation, hygiene, cleanliness and organisation (HACCP qualification required).
Support stock control, product display, merchandising and replenishment to maximise sales.
Handle customer queries, feedback and issues in a calm, professional and helpful manner.
Coordinate with other team members to ensure smooth delivery of events, workshops and busy service periods.
Help train, guide and develop team members to perform at their best.
Take responsibility for maintaining a positive, productive and customer-focused working environment.

Job Type: Full-time

Pay: €14.50-€15.00 per hour

Benefits:

Store discount

Education:

Leaving Certificate (preferred)

Experience:

food handling: 3 years (required)

Work Location: In person

Quick apply

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cafe jobs in ballyhale county kilkenny

Cafe & Events Manager

Kitchen Assistant/Chef

Catering Assistant. Care Home.

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