Find Network engineer Jobs in Ballincollig, C

IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Desktop Engineer - Brinny - On Site
Intuit ED Ltd —Brinny, County Cork
- €120 a day
- Customer service
- Windows
- Microsoft Office
Quick apply
1d
Senior Data Centre Network Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- English
- Bachelor's degree
- No degree
- Employee stock purchase plan
Senior Network Engineer
Apple —Cork, County Cork
- Analysis skills
- Organisational skills
- Linux
6d
Cloud Applications Engineer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Maintenance
Network Lead
PM Group —Cork, County Cork
- On call
- Computer Science
- Analysis skills
- Bachelor's degree
Senior Network Engineer
NetApp —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Scripting
- Employee stock purchase plan
- Annual leave
Cybersecurity Engineer
TPX Communications —Bishopstown, County Cork
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
7d
Intermediate Piping Engineer
Jacobs —Cork, County Cork
- Hybrid work
4h
Cybersecurity Engineer 2
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- English
- Windows
- Mentoring
- Annual leave
- Employee assistance program
Service Desk Engineer
Westbourne IT Global Services —Cork, County Cork
- €35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
1d
Field Engineer
Enet —Cork, County Cork
- Full-time
- In-person
- Electrical Engineering
Quick apply
Site Reliability Engineer - Tier 1
Xanadu —Cork, County Cork
- On call
- Oracle
- Java
- Scripting
Field Operations Engineer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- Maintenance
- English
Quick apply
Service Technician
Ronnie Moore Ltd —Cork, County Cork
- From €15 an hour
- Full-time
- Customer service
- English
- IT
- Annual leave
- Sick pay
Quick apply
FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork
Qualcomm —Cork, County Cork
- Computer Science
- Master's degree
- C++
13d
Solutions Support Engineer
Wiz, Inc. —Cork, County Cork
- Weekend availability
- Remote
- Azure
- Java
- Master's degree
Quick apply
5d
Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Senior Grid Engineer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
14d
CQV Engineers - Senior / Lead / Managers- Opportunities 2026
PM Group —Cork, County Cork
- Engineering
- HVAC
- Communication skills

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IT Support Engineer - Helpdesk

PFH Technology Group -
Little Island, County Cork

Quick apply

Job details

Full-time | Temporary

Qualifications

Japanese
IT

Full job description

IT Support Engineer Level 1

PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team.

Role Overview:
As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are
experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support
for common hardware and software problems.

Location: Little Island, Cork
Contract Length: 12 Months

Key Responsibilities:

Provide premium quality phone, email and remote support for customer servers to

diagnose and resolve technical issues

Perform basic triage to ensure that the support calls are routed to the correct resolution

group

Reassign and schedule support calls with the extended field and onsite engineering teams
Communicate with customers on a regular basis via phone and email
Scheduling service, pre-sales, projects, training and leave for all engineers
Take an active part in team conference calls
Logging calls (tickets) and keeping records of customer queries
Analysing call logs so you can spot common trends and underlying problems.
Updating helpdesk documentation so that support information is available and current for

each customer

Testing and fixing faulty equipment
PC builds and installations
Execute any activities assigned
Monitor and control any activities assigned
Communicate activities updates to Service Delivery Manager and fellow Managed Services

team members (& Project Team members when applicable)

Complete timesheets daily

Candidate Profile:

An ability to communicate verbally and via email with all customers in simple and

understanding manner

An understanding of the business impact of ICT Systems and devices
An ability to follow through and close out all issues to customers’ satisfaction
An ability to assess each user’s IT knowledge levels
Being able to work under pressure
An ability to think logically
Ability to perform service desk admin functions to a high standard
Good analytical and problem-solving skills
Good interpersonal and customer care skills
Good accurate records keeping
Willingness to learn in a fast-paced environment
Professional and flexible attitude

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of
end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise
organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support
all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services
provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a
nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices
in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the
basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation,
race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with
reasonable accommodation during the recruitment process, to perform essential job functions, and
to access the full benefits of employment. Please contact us if you require accommodation at any
stage.

IND1

Quick apply

Refine Your Search

network engineer jobs in ballincollig, c

IT Support Engineer - Helpdesk

Desktop Engineer - Brinny - On Site

Senior Data Centre Network Engineer - Cork, Ireland

Senior Network Engineer

Cloud Applications Engineer

Network Lead

Senior Network Engineer

Cybersecurity Engineer

Intermediate Piping Engineer

Cybersecurity Engineer 2

Service Desk Engineer

Field Engineer

Site Reliability Engineer - Tier 1

Field Operations Engineer

Service Technician

FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork

Solutions Support Engineer

Level 2 Engineer

Senior Grid Engineer

CQV Engineers - Senior / Lead / Managers- Opportunities 2026

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