Overview of Role
SIMS IVF Swords are currently recruiting for a Credit Control Administrator & Finance Assistant that will report directly to the Finance Manager. We are looking for a keen team player to process patient’s payments, post receipts onto our systems and lead the collection of outstanding debts, as well as help the Finance Manager with daily and month-end tasks. The ideal applicant will be someone with strong reconciliation skills and confident in reading and understanding debtor reports and patient payment records. We would also need someone who feels confident to contribute their thoughts on monthly online meetings where you highlight problems and successes. This role would be attractive to anyone wishing to develop their career in Finance who is part qualified or is interested in obtaining a professional accounting qualification, but also with a passion for Accounts Receivable.
You may be asked to cover annual leave within the finance department (with appropriate training) and to assist on other ad hoc tasks at the discretion of the Finance Manager. The role can be hybrid with at least three days in the office of your choice, however if you want to work from an office full time, we are happy to accommodate that too. The main location of this job will be in our Swords clinic, however, we would be open to you working in the Clonskeagh clinic once fully trained. You may at times work closely with the patient co-ordinators, clinic managers, lab technicians, and nurses so must be able to communicate well and appreciate the delicacy of the industry that we work within.
Tasks
· Contact patients for debt outstanding relating to storage invoices
· Communicate to patients via email and calls
· Control of monthly cryo storage invoice module on IDEAS and issuing the invoices to patients
· Take payments over the phone by card
· Enter Stripe Receipts on IDEAS
· Bank Reconciliations
· Journal Postings
· Daily reconciliations of patient receipts to Ideas
· Draft and issue invoices on Sage to customers
· Month-end debtors reconciliations
· Ad-hoc month-end tasks
· Accounts Payable cover
· Collaborate with finance team and update monthly Aged Debtors reports in excel prepared by the management accountant
· Monthly meetings with finance team to provide updates and highlight issues
· Collaborate with lab teams to ensure proper procedures are followed re discarding stored samples (Thaw & Discard)
· Handle patient related queries
· Occasional Ad Hoc Tasks
Skills and Experience
· Previous experience in an Accounts Receivable or Finance role, ideally within a healthcare, medical, or clinical setting
· Experience using Sage Accounts for day-to-day AR activities
· Experience using IDEAS (or similar patient management/tracking systems) to monitor patient accounts and billing status
· Proven track record of managing patient invoices, payments, and outstanding balances
· Experience producing aged debtor reports and supporting credit control activities
· Understanding of healthcare-specific billing processes and compliance requirements
· Excellent communication skills, both written and verbal, when liaising with patients, insurers, and internal teams
· Ability to prioritise workloads and meet deadlines in a fast-paced healthcare setting
· Knowledge of data protection and confidentiality requirements in healthcare (e.g. GDPR)
· Confident user of Microsoft Excel and Office applications
Benefits:
- Company pension
- Employee assistance program
- On-site parking
- Sick pay
Work Location: Hybrid remote in Swords, County Dublin
