Find Automation & ai Jobs in Athenry County Galway

Automation & AI Engineer
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Business
- Python
18h
Head of AI & Digital Transformation
MKO —NUIG, County Galway
- Computer Science
- Master's degree
- JavaScript
Quick apply
Senior Cloud Engineer - Infrastructure Operations / Network Platform Reliability
Cisco Systems —Galway, County Galway
- Full-time
- Computer Science
- Engineering
- Master's degree
AI Infrastructure Engineer - EA Experiences
Electronic Arts —Galway, County Galway
- Java
- Master's degree
- AWS
- Annual leave
Staff Software ML Engineer
Arm —Galway, County Galway
- €97,800–€132,300 a year
- Hybrid work
- Analysis skills
- C++
- Software development
Senior Software ML Engineer
Arm —Galway, County Galway
- €76,500–€103,500 a year
- Hybrid work
- Analysis skills
- C++
- Software development
Senior Automation & Controls Engineer
Glanua —Loughrea, County Galway
- Full-time
- System design
- English
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
7d
Cloud Engineering Technical Leader
Cisco Systems —Galway, County Galway
- Full-time
- Azure
- Java
- AWS
Cloud Solutions Architect
Ministry Brands —Galway, County Galway
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
- Annual leave
- Employee assistance program
Sr. Firmware Engineer
ORBCOMM —Galway, County Galway
- €65,000–€75,000 a year
- Full-time
- Remote
- Computer Science
- C++
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
AI Operations Security Engineer
Cisco Systems —Galway, County Galway
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
Principal Software Developer
SOTI Inc. —Galway, County Galway
- Full-time
- Computer science
- Azure
- SQL
Senior Software Engineer, Windows/Desktop Applications - Galway, Ireland
Speechify —Galway, County Galway
- €30,000–€120,000 a year
- Remote
- Doctoral degree
- Windows
- C++
1d
Senior Software Engineer - PathMakers (Patient Care Systems)
Medtronic —Galway, County Galway
- €65,600–€98,400 a year
- Full-time
- Azure
- Management
- Computer Science
Senior Software Engineer - Catalyst Team (Patient Care Systems)
Medtronic —Galway, County Galway
- €65,600–€98,400 a year
- Full-time
- Azure
- Computer Science
- DevOps
Senior Quality Assurance Specialist
SOTI Inc. —Galway, County Galway
- Full-time
- Azure
- Computer Science
- SQL
M365 & Collaboration Engineer
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- SharePoint
18h
Senior Cloud Engineer - Platform
Cisco Systems —Galway, County Galway
- Full-time
- Azure
- Doctoral degree
- Computer Science
Senior Software Engineer - Apps
Cisco Systems —Galway, County Galway
- Full-time
- Hybrid work
- DevOps
- System design
- Windows
Senior Software Developer in Test (SDET)
SOTI Inc. —Galway, County Galway
- Full-time
- Computer science
- Azure
- Computer Science
1d

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Automation & AI Engineer

Planet -
Galway, County Galway

Apply Now

Job details

Full-time
18 hours ago

Qualifications

Jira
Hospitality
IT support
Business
Python
PowerShell
Analytics

Full job description

remote type

Hybrid

locations

Galway - Ireland

time type

Full time

posted on

Posted Yesterday

job requisition id

JR11881

About Us

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview:

This role drives automation, self-healing, and AI across Planet’s digital workplace. Day to day, you will build proactive remediations in Nexthink, tune the IT virtual assistant, and automate workflows across the endpoint, identity, and collaboration estate - shifting support left, deflecting tickets, and improving the digital employee experience.

What you will do:

Self-healing & DEX — Build proactive remediations and self-healing in Nexthink; monitor and improve digital employee experience (DEX) scores.

Virtual assistant — Tune and extend the IT virtual assistant / chatbot - intents, flows, and integrations - to deflect and resolve contacts.

Automation engineering — Automate repetitive operational tasks and remediations with PowerShell, Python, and the Microsoft Graph API.

Workflow orchestration — Build workflows and integrations (Power Automate, Logic Apps, ITSM automation) across the digital workplace.

AIOps & proactive ops — Use telemetry and analytics to detect and resolve issues before they impact users.

Ticket deflection — Identify high-volume, repetitive demand and automate it to reduce tickets and manual effort.

Governance & safety — Ensure automations and AI are secure, governed, and compliant with PCI DSS and Planet policy.

Collaboration — Partner with L1-L3 teams to turn recurring problems into automated fixes and shift-left content.

Measurement & improvement — Measure automation impact (deflection, MTTR, DEX) and continuously improve.

Success Measures

Measurable ticket deflection and reduced manual effort through Nexthink self-healing and virtual-assistant tuning, with improving digital employee experience (DEX) scores across the estate.

Who you are:

Hands-on experience with Nexthink (or a similar DEX platform) - remote actions, self-healing, and analytics.

Experience tuning a virtual assistant / chatbot for IT support (intents, flows, integrations).

Strong scripting and automation - PowerShell and Python.

Experience with the Microsoft Graph API and workflow tools (Power Automate, Logic Apps).

Understanding of AIOps and proactive, data-driven operations.

Good working knowledge of the endpoint, identity, and M365 estate that automations act on.

Experience integrating with ITSM tooling (Jira Service Management) for automated workflows.

Awareness of security and governance for automation and AI in a regulated environment.

Analytical mindset with a focus on measurable outcomes.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

About Us

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.

Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.

With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

Apply Now

Refine Your Search

automation & ai jobs in athenry county galway

Automation & AI Engineer

Head of AI & Digital Transformation

Senior Cloud Engineer - Infrastructure Operations / Network Platform Reliability

AI Infrastructure Engineer - EA Experiences

Staff Software ML Engineer

Senior Software ML Engineer

Senior Automation & Controls Engineer

Cloud Engineering Technical Leader

Cloud Solutions Architect

Sr. Firmware Engineer

AI Operations Security Engineer

Principal Software Developer

Senior Software Engineer, Windows/Desktop Applications - Galway, Ireland

Senior Software Engineer - PathMakers (Patient Care Systems)

Senior Software Engineer - Catalyst Team (Patient Care Systems)

Senior Quality Assurance Specialist

M365 & Collaboration Engineer

Senior Cloud Engineer - Platform

Senior Software Engineer - Apps

Senior Software Developer in Test (SDET)

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