Find Administrative officers Jobs in Ashbourne, Mh

Customer Liaison Officer (CLO)
Greyhound Recycling —DUBLIN 22, County Dublin
- From €30,000 a year
- Full-time
- Work from home
Quick apply
9d
Grade V Officer: Research and Innovation Office Administrator
St James's Hospital —DUBLIN 8, County Dublin
- €52,758–€63,110 a year
- English
1d
Administrative Assistant (Clerical Grade III)| Occupational Health/Social Work HX26076 Amended
Health Service Executive —South Dublin, County Dublin
4d
Grade V Officer: Research and Innovation Office Administrator
St. James's Hospital —DUBLIN 8, County Dublin
- €52,758–€63,110 a year
- Full-time
- English
1d
PROJECT ESTATE OFFICER
Local Government Jobs Ireland —Dublin, County Dublin
- €58,474–€71,437 a year
4d
Executive Assistant
Inizio —Dublin, County Dublin
- Microsoft Office
- Human resources
- Communication skills
Administrative Officer Grade IV CMSJUN2601
Health Service Executive —South Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Office
1d
Executive Officer
Trinity College Dublin —Dublin, County Dublin
- €34,023–€52,232 a year
- Full-time
1d
Executive Officer, Resourcing
Trinity College Dublin —Dublin, County Dublin
- €34,023–€52,232 a year
- Full-time
Exhibitions and Collection Services Coordinator
National Gallery of Ireland —Dublin, County Dublin
- €38,419–€43,594 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- English
- Annual leave
- Employee discount
11d
Resettlement Administrator
Peter McVerry Trust —Dublin, County Dublin
- €36,156 a year
- Full-time
- Administrative experience
- Bachelor's degree
- No degree
- Employee assistance program
- Sick pay
Quick apply
Communications and Operations Officer
Trinity College Dublin —Dublin, County Dublin
- €47,374–€59,254 a year
- Full-time
20h
Grade V - ICT Officer
Louth and Meath ETB —Navan, County Meath
- Azure
2d
Governance Officer
Community Creations —Dublin, County Dublin
- From €34,749 a year
- Hybrid work
- Google Suite
- Microsoft Excel
- Presentation skills
- Annual leave
Quick apply
Deputy Company Secretary - Voluntary Role
Irish Centre for European Law —Trinity College, County Dublin
- SharePoint
- Marketing
Quick apply
4d
Member Services Officer
Core Credit Union Ltd —Dublin, County Dublin
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance program
- Life insurance
Quick apply
Research Programme Officer x 2 (Specified Purpose up to 12 months)
Research Ireland —Dublin, County Dublin
- €52,546–€75,472 a year
- Overtime
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Annual leave
- Life insurance
Quick apply
10d
Rapid Responders Weekends - Homecare
Manor Homecare —Maynooth, County Kildare
- €20,800 a year
- Weekend availability
- No degree
- Communication skills
- Time management
- Free parking
- Employee assistance program
Quick apply
Programme Assistant Driver Lucan
Irish Wheelchair Association —Lucan, County Dublin
- €32,961–€36,691 a year
- Weekend availability
- No degree
- Annual leave
Quick apply
Client Service Advisor
Aon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d

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Customer Liaison Officer (CLO)

Greyhound Recycling -
DUBLIN 22, County Dublin

Quick apply

Job details

Permanent | Full-time
From €30,000 a year
9 days ago

Benefits

Bike to work scheme
Company pension
Work from home
On-site parking

Qualifications

Cold calling

Full job description

The Customer Liaison Officer is a frontline retention role created to directly reduce customer churn at Greyhound Recycling. The CLO acts as Greyhound’s eyes and ears in the field — visiting high-churn areas, engaging at-risk customers directly, distributing partner offer postcards, monitoring competitor activity, and feeding real-time intelligence back to the sales and retention teams.

This is not an administrative role. It is a commercially driven, target-bearing position with a direct impact on Greyhound’s monthly revenue line.

Salary: Competitve salary depending on experience

Key Responsibilities

Field-Based Customer Retention

· The CLO will spend the majority of their time in the field, visiting postcodes and streets with elevated churn rates. This is proactive, not reactive.

· Conduct regular field visits to high-churn postcodes: D24, K78, D6, D8, D17, D22, D12.

· Doorstep engagement with at-risk customers flagged on the PSI daily worklist.

· Respond to ghost churn signals — visit customers showing zero-contact cancellation behaviour before they lapse.

· Carry and distribute partner offer postcards (Yuno Energy, Vodafone) exclusively for current Greyhound customers.

· Handle objections on price, service, and competitor offers in real time — equipped with approved rebuttals and retention offers.

· Process on-the-spot retention saves — record in CRM same day.

New Build Site Visits & Business Win Follow-Up

When Greyhound wins a new commercial or residential development contract, the CLO is the first point of contact with new residents and site operators. This is a proactive acquisition and early-retention function.

· Visit new build sites within 2 weeks of Greyhound service going live.

· Meet with site management, building managers, and estate agents to confirm service arrangements.

· Introduce Greyhound’s service to new residents — welcome packs, collection schedules, contamination guidelines.

· Identify and flag any service or access issues before they generate complaints.

· Capture new resident contact details (opt-in) for onboarding communications.

· Build relationships with letting agents and landlords in new developments for ongoing referrals.

· Report back: any service gaps, access issues, or competitor presence on site.

Competitor Intelligence

· Monitor competitor door-to-door activity in real time.

· Record competitor pricing, offers, and sales tactics encountered in the field.

· Report any competitor campaigns targeting Greyhound postcodes — trigger immediate retention response.

· Document new competitor build contracts or tender wins.

· Feed intelligence to Sales Manager weekly — update the Competitor Pricing Report.

Aged Debt & Service Recovery

· Work from the aged debt worklist (5,083 flagged accounts) — engage customers with outstanding balances before they escalate to write-off.

· Negotiate and agree payment arrangements where appropriate — in conjunction with Finance.

· Visit customers with open service complaints that are at churn risk — deliver resolution in person.

· Escalate unresolved service issues directly to the relevant operations team.

Partner Offer Distribution

· Carry and distribute physical postcards at every doorstep visit.

· Explain partner offers clearly and compliantly — “current Greyhound customers only.”

· Record distribution per visit in daily log — capture uptake by area.

· Monthly report to Marketing on postcard uptake and offer redemption rates.

Reporting & KPI’s

· Maintain accurate daily CRM records and activity reporting, including customer visits, retention outcomes, customer interactions, service issues and promotional activity.

· Produce weekly performance reports summarising retention results, customer feedback, competitor activity, aged debt engagement, service escalations and emerging market trends.

· Prepare monthly management reports outlining performance against retention targets, revenue retained, competitor intelligence, customer engagement activity and recommendations for future focus areas.

· Monitor and analyse customer churn drivers, competitor activity and service trends, providing actionable insights to support retention and business performance.

· Achieve agreed retention, customer engagement and reporting KPIs while ensuring all reporting is completed accurately and within required deadlines.

· The CLO role is a target-bearing commercial position. Performance will be reviewed monthly against the following KPIs

Pay: From €30,000.00 per year

Benefits:

Bike to work scheme
Company pension
On-site parking
Work from home

Application question(s):

Are you legally entitled to work full time

in Ireland?

What is your notice period with your current employer?

Experience:

similar role: 1 year (preferred)

Work Location: On the road

Quick apply

Refine Your Search

administrative officers jobs in ashbourne, mh

Customer Liaison Officer (CLO)

Grade V Officer: Research and Innovation Office Administrator

Administrative Assistant (Clerical Grade III)| Occupational Health/Social Work HX26076 Amended

Grade V Officer: Research and Innovation Office Administrator

PROJECT ESTATE OFFICER

Executive Assistant

Administrative Officer Grade IV CMSJUN2601

Executive Officer

Executive Officer, Resourcing

Exhibitions and Collection Services Coordinator

Resettlement Administrator

Communications and Operations Officer

Grade V - ICT Officer

Governance Officer

Deputy Company Secretary - Voluntary Role

Member Services Officer

Research Programme Officer x 2 (Specified Purpose up to 12 months)

Rapid Responders Weekends - Homecare

Programme Assistant Driver Lucan

Client Service Advisor

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