Assistant Shop Manager – Arboretum Kilquade, Co. Wicklow
At Arboretum Kilquade, we know that skills are learned, nurtured, and celebrated. As an award-winning, forward-thinking, and sustainability-driven family business, we’ve built a reputation for creating inspirational destinations that connect people with nature, creativity, and each other.
Our vision is to offer customers a haven of escape where garden, home, and food come together in a truly fulfilling retail experience. Guided by our values of Communication, Commitment, Customer Service, Reputation, and Leadership, we’ve cultivated a workplace where excellence, teamwork, and care for both people and the planet go hand in hand.
We are currently recruiting for an Assistant Shop Manager in our Arboretum Kilquade Store.
Key Job Responsibilities
- Work alongside the Management Team in leading and motivating the store team to deliver an exceptional customer experience.
- Assist in the day-to-day management of store operations, including stock control, inventory management, and cash handling.
- Help drive sales performance across all departments through strong product knowledge and proactive customer engagement.
- Ensure the highest standards of visual merchandising, presentation, and store maintenance in line with the Arboretum brand.
- Act as a point of contact for customer enquiries, resolving issues professionally and maintaining service excellence.
- Support staff training, development, and onboarding to foster a positive and high-performing team environment.
- Collaborate with management to implement promotions, seasonal displays, and customer experience initiatives.
- Ensure compliance with company policies, procedures, and health and safety standards.
- Step into leadership responsibility in the absence of the Retail Manager to maintain smooth store operations.
The Ideal Candidate
- Has previous supervisory or assistant management experience in a retail environment.
- Is passionate about exceptional customer service and building strong customer relationships.
- Has excellent communication, organisational, and problem-solving skills.
- Leads by example with a positive attitude, strong work ethic, and collaborative approach.
- Has commercial awareness and an interest in retail trends, sales performance, and visual presentation.
- Enthusiasm for nature and sustainability is a strong advantage.
Why Work With Us?
- A friendly, supportive working environment.
- Opportunities for learning, development, and career progression.
- Staff discounts across Arboretum retail and café.
- Daytime working hours with a strong work-life balance.
- Employee referral scheme.
- The opportunity to be part of an award-winning, sustainability-led Irish family business.
- Free Car Parking
If you’re enthusiastic, customer-focused, and ready to grow your career in a dynamic and inspiring retail setting, we’d love to hear from you.
Apply today and become part of the Arboretum experience!
Job Type: Full-time
Benefits:
- Bike to work scheme
- Company events
- Employee discount
Ability to commute/relocate:
- Wicklow, County Wicklow: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Supervisory/Assistant Management : 3 years (preferred)
Location:
- Wicklow, County Wicklow (preferred)
Work Location: In person
