We are currently looking for a successful and enthusiastic Meeting & Events Executive to oversee events from conception through to completion. Event Executive responsibilities include providing excellent customer service and organising memorable moments that meet the highest expectations.
- Operate and maintain a computerized system (Opera) for responding, coordinating and tracking sales enquiries, bookings and availability
- Meet prospective clients for show arounds for weddings, private and corporate functions
- Ensure a prompt and professional response and follow up on sales enquiries
- Generate quotations for prospective bookings and timely follow ups
- Liaise with clients in relation to coordinating the key details of their events
- Coordinating with the operations team in relation to existing and new bookings
- Monitor, coordinate and communicate event bookings, ensuring accuracy of billing information
- Meet and greet all clients during the event phase and ensure the smooth running of it
- Managing of customer feedback including responding to guest complaints and problems relating to weddings and events
- Attend workshops, exhibitions and promotional events where required
- Work closely with the other member of the events team
- Recognize and maximize revenue opportunities by up selling and offer enhancements to create outstanding events
- Adhere to Health & Safety policy and other company procedures
Skills and Knowledge:
- Effective sales skills to up-sell products and services
- Knowledge of room set ups, menu planning, food presentation, wedding, banquet and event service operations
- Strong customer service skills
- Knowledge of overall hotel operations
· Strong presentation skills
· A team player
· Excellent communication skills and proficiency in the English language
· Strong problem-solving skills
· Strong customer excellence and relation skills
· Strong organisational skills
· Ability to use standard software applications and hotel systems
Remuneration and other requirements:
- Competitive salary including meal on duty with a complimentary membership to our Health and Leisure Club
- Attend any training courses set out by the Hotel
- Abide by Health & Safety policies and procedures
- To perform other duties and have basic knowledge of all sales roles to meet business needs
- To carry out any reasonable requests by Management
Job Type: Full-time
Pay: From €30,000.00 per year
Benefits:
- Bike to work scheme
- Company events
- Gym membership
- On-site gym
- On-site parking
Application question(s):
- Are you eligible to work in Ireland?
- Are you living in Ireland at present?
- Do you have relevant experience in a similar role?
- Have you worked in a hotel?
Experience:
- Events: 1 year (preferred)
- Administration: 1 year (preferred)
Work Location: In person
