Overview:
Job Title: Dispatch Agent (Operations)
Company: Swissport
Location: Dublin Airport
Contract Type: Full Time
Hours: 37.5 hours per week, between Monday – Sunday (shift work)
Salary: 16.99 per hour
About the Company:
Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role:
As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.
Responsibilities:
Key Responsibilities:
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Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
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Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
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Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
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Prioritise tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
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Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
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Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
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Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
Qualifications:
Qualifications:
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Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
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Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
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Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
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Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
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Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
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Valid FULL EUROPEAN MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.
Benefits:
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Access to Employee Assistance Programme and wellness initiatives.
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Comprehensive training and development programmes.
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Free onsite parking whilst at work
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Retirement savings plan with employer contributions.
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Career advancement opportunities within the aviation industry.
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.
Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.
