Find success manager Jobs in remote

Customer Success Manager
Portside, Inc. —Remote
- Remote
- Salesforce
- Bachelor's degree
- No degree
- Annual leave
Quick apply
Customer Success Manager I
WP Engine —Remote
- Full-time
- Remote
- Google Suite
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- English
- Annual leave
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7d
Sales Enablement Manager (Operations)
Revolut —Remote
- €10,700–€21,700 a month
- Full-time
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Technical Operational Manager
G-P —Remote
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- Full-time
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Customer Success Manager
Social Discovery Group —Remote
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- Spanish
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- Typing
Quick apply
People Enablement Partner | UKI | Remote
Grafana Labs —Remote
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- Full-time
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- Management
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1d
Lead Credit Manager (Analytics)
Revolut —Remote
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- Full-time
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- SQL
- Bachelor's degree
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Treasury Manager (Capital)
Revolut —Remote
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Operations Manager (Banking)
Revolut —Remote
- Full-time
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Senior Product Manager, Performance Testing | Ireland | Remote
Grafana Labs —Remote
- €104,000–€124,800 a year
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8d
Operations Manager
White Swan Data —Remote
- €35,000–€50,000 a year
- Weekend availability
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Quick apply
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Duolingo —Remote
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2h
Strategy & Operations Manager
Revolut —Remote
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Director, Product Management - Data Collection, Transformation, and Ingest | Ireland | Remote
Grafana Labs —Remote
- €168,000–€201,600 a year
- Remote
- Computer Science
- Bachelor's degree
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7d
Contracts Manager
Cubic Corporation —Remote
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Customer Adoption Manager
G-P —Remote
- €40,000–€49,700 a year
- Full-time
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- Spanish
- Management
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13d
Business Compliance Manager (Private Banking)
Revolut —Remote
- €23,200–€25,800 a month
- Full-time
- Remote
- Analysis skills
- No degree
- Communication skills
Capital Risk Manager
Revolut —Remote
- Full-time
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Investments Manager
Revolut —Remote
- Full-time
- Remote
- English
- Maths
- Communication skills
Customer Success Manager - Strategic - 2nd European Language Preferred
Quest Software —Remote
- Full-time
- Remote
- Sales
- English
- Organisational skills

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Customer Success Manager

Portside, Inc.
Remote

Quick apply

Job details

Benefits

Annual leave

Qualifications

Salesforce
Bachelor's degree

Full job description

About Portside, Inc.

Portside is a leading provider of cloud-based software solutions for the global aviation industry. Our platform powers critical operations across business aviation, regional airlines, and aircraft leasing & finance, helping over 1,000 aviation organizations streamline operations, improve decision-making, and operate more efficiently.

Backed by leading technology investors Vista Equity Partners and Insight Partners, Portside is entering an exciting phase of growth. We are expanding our platform, investing in AI-driven innovation, and building a global team focused on shaping the future of aviation technology.

LeaseWorks, a member of the Portside family, offers cloud-based asset management, customer relationship management, and other software solutions designed to help airlines and aircraft lessors save time, reduce costs, optimize revenue, and manage risk.

Job Summary

As a Customer Success Manager, you will play a key role in building and maintaining strong, long-term customer relationships while ensuring customer satisfaction and driving success. Your focus will be on streamlining processes related to fleet acquisition, financing, leasing, and disposal. This role involves collaborating closely with lessors and airline customers to understand their needs, lead implementations, anticipate gaps, and support product management in addressing those gaps. Additionally, you will work closely with our software engineering team to enhance product functionality and overall customer experience.

You will have the flexibility to work 8am-5pm CET/9am-6pm CET/10am-7pm CET.

Key Responsibilities

Maintain a deep understanding of the company's products and underlying technology (salesforce.com platform) to effectively advise and educate customers on how to best leverage the features of the platform.
Develop and maintain strong relationships with the assigned customers, serving as the main point of contact for any questions, issues, or requests.
Continuously monitor customer usage and engagement to identify potential issues or opportunities for upselling and expansion of services.
Provide training and guidance to ensure a smooth and successful onboarding experience.
Address and resolve customer concerns or problems in a timely and effective manner, working closely with cross-functional teams when necessary.
Gather feedback from customers and relay it to relevant departments within the company to drive product enhancements.
Provide regular reports and updates on customer health, satisfaction, and progress towards their goals to internal stakeholders.

Qualifications

A minimum of 2 years of experience in a customer-facing role.
Salesforce technical experience is a requirement:
- Basic administration (users, profiles, permission sets, audit tracking, etc.)
- Custom objects/fields creation, configuration, and maintenance
- UI configuration (list views, lightning pages, page/compact layouts, profile assignments, etc.)
- Standard reports & dashboards (bonus for CRMA experience)
- Validations and custom logic via Flows (bonus)
A high level of motivation, a deep passion for aviation, and a strong interest in technology.
Bachelor’s degree or equivalent work experience.

What We Offer

Work with global enterprise customers in a unique and growing industry
Be part of a fast-scaling SaaS company with strong product-market fit
Fully remote and collaborative work environment
Opportunities to grow into senior customer success or product roles
Competitive salary, benefits and generous time off

Portside is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick apply

Refine Your Search

success manager jobs in remote

Customer Success Manager

Customer Success Manager I

Sales Enablement Manager (Operations)

Technical Operational Manager

Customer Success Manager

People Enablement Partner | UKI | Remote

Lead Credit Manager (Analytics)

Treasury Manager (Capital)

Operations Manager (Banking)

Senior Product Manager, Performance Testing | Ireland | Remote

Operations Manager

Community Manager, Duolingo Math Parent Community (Contract)

Strategy & Operations Manager

Director, Product Management - Data Collection, Transformation, and Ingest | Ireland | Remote

Contracts Manager

Customer Adoption Manager

Business Compliance Manager (Private Banking)

Capital Risk Manager

Investments Manager

Customer Success Manager - Strategic - 2nd European Language Preferred

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