Find Software Jobs in Rathcormack County Cork

IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Desktop Support Technician
EPS Group —Mallow, County Cork
- Full-time
- Software troubleshooting
- Windows
- IT
Quick apply
3d
Digital Printer
Woodland Print —Little Island, County Cork
- €33,000–€39,000 a year
Quick apply
Graduate Software Engineer (Cork, Ireland)
Keelvar —Cork, County Cork
- €50,000 a year
- Computer Science
- Internship
- Python
- Annual leave
AI / Data Engineer
Apple —Cork, County Cork
- Computer Science
- Engineering
- System design
4d
FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork
Qualcomm —Cork, County Cork
- Computer Science
- Master's degree
- C++
Software Quality Engineer
Dell Technologies —Cork, County Cork
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
3d
Software Engineer 2
Dell Technologies —Cork, County Cork
- Full-time
- Computer Science
- Bachelor's degree
- Software development
4d
Full Stack Development Engineer - Operations RAD BI - 18 Month Contract
Apple —Cork, County Cork
- Azure
- Computer Science
- Master's degree
11d
Senior Full Stack Software Engineer
Trimble —Cork, County Cork
- Full-time
- Computer Science
- Java
- AI
Software Engineer (System Engineering)
Dell Technologies —Cork, County Cork
- Full-time
- Java
- C++
- No degree
Marketing & Business Support Coordinator (Part-Time)
Complete Plumbing Solutions —Blackpool, County Cork
- €20–€23 an hour
- Part-time
- Social media management
- English
- Microsoft Office
Quick apply
5d
SOFTWARE ENGINEER
Nitrexo —Midleton, County Cork
- Full-time
- SQL
- AWS
- JavaScript
- Annual leave
Software Principal Engineer (System Engineering)
Dell Technologies —Cork, County Cork
- Full-time
- Java
- C++
- No degree
Manual QA Engineer
Xanadu —Cork, County Cork
- Computer Science
- Analysis skills
- Bachelor's degree
FY27 Intern - Engineering Internship 2027 - 6 months, Cork
Qualcomm —Cork, County Cork
- Windows
- Master's degree
- C++
Manager, Software Development
Johnson Controls —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
- Employee assistance program
UX/UI Designer
Citco —Cork, County Cork
- Full-time
- Computer Science
- Research
- Analysis skills
Software Engineer (SRE)
Dell Technologies —Cork, County Cork
- Full-time
- Java
- C++
- Agile
Senior Software Engineer (System Engineering)
Dell Technologies —Cork, County Cork
- Full-time
- Java
- C++
- No degree

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IT Support Engineer - Helpdesk

PFH Technology Group -
Little Island, County Cork

Quick apply

Job details

Full-time | Temporary

Qualifications

Japanese
IT

Full job description

IT Support Engineer Level 1

PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team.

Role Overview:
As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are
experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support
for common hardware and software problems.

Location: Little Island, Cork
Contract Length: 12 Months

Key Responsibilities:

Provide premium quality phone, email and remote support for customer servers to

diagnose and resolve technical issues

Perform basic triage to ensure that the support calls are routed to the correct resolution

group

Reassign and schedule support calls with the extended field and onsite engineering teams
Communicate with customers on a regular basis via phone and email
Scheduling service, pre-sales, projects, training and leave for all engineers
Take an active part in team conference calls
Logging calls (tickets) and keeping records of customer queries
Analysing call logs so you can spot common trends and underlying problems.
Updating helpdesk documentation so that support information is available and current for

each customer

Testing and fixing faulty equipment
PC builds and installations
Execute any activities assigned
Monitor and control any activities assigned
Communicate activities updates to Service Delivery Manager and fellow Managed Services

team members (& Project Team members when applicable)

Complete timesheets daily

Candidate Profile:

An ability to communicate verbally and via email with all customers in simple and

understanding manner

An understanding of the business impact of ICT Systems and devices
An ability to follow through and close out all issues to customers’ satisfaction
An ability to assess each user’s IT knowledge levels
Being able to work under pressure
An ability to think logically
Ability to perform service desk admin functions to a high standard
Good analytical and problem-solving skills
Good interpersonal and customer care skills
Good accurate records keeping
Willingness to learn in a fast-paced environment
Professional and flexible attitude

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of
end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise
organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support
all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services
provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a
nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices
in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the
basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation,
race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with
reasonable accommodation during the recruitment process, to perform essential job functions, and
to access the full benefits of employment. Please contact us if you require accommodation at any
stage.

IND1

Quick apply

Refine Your Search

software jobs in rathcormack county cork

IT Support Engineer - Helpdesk

Desktop Support Technician

Digital Printer

Graduate Software Engineer (Cork, Ireland)

AI / Data Engineer

FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork

Software Quality Engineer

Software Engineer 2

Full Stack Development Engineer - Operations RAD BI - 18 Month Contract

Senior Full Stack Software Engineer

Software Engineer (System Engineering)

Marketing & Business Support Coordinator (Part-Time)

SOFTWARE ENGINEER

Software Principal Engineer (System Engineering)

Manual QA Engineer

FY27 Intern - Engineering Internship 2027 - 6 months, Cork

Manager, Software Development

UX/UI Designer

Software Engineer (SRE)

Senior Software Engineer (System Engineering)

I want to receive the latest job alerts for software in rathcormack county cork

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