Big Red Slide Supervisor
Lead the Team Behind Ireland's Biggest Thrills!
At Redhills Adventure, we believe great adventures start with great people. As the home of Big Red, one of Ireland's most exciting slide attractions, we're looking for an energetic, safety-focused leader who can inspire a team, deliver exceptional guest experiences and ensure the highest standards of operational safety.
As the Big Red Slide Supervisor, you'll be at the heart of the action – overseeing the daily operation of the attraction, leading a team of Slide Instructors, and ensuring every guest enjoys an unforgettable experience in a safe and controlled environment.
If you're a natural leader who thrives in a fast-paced outdoor environment and understands that safety is the foundation of every great adventure, we'd love to hear from you.
Your Mission
To safely and efficiently manage the daily operation of Big Red by leading a team of Slide Instructors, maintaining operational excellence, and ensuring every guest enjoys a safe, fun and memorable experience.
Key Responsibilities
Safety Leadership
- Lead by example in promoting a strong safety culture at all times.
- Ensure all operational procedures, safety protocols and emergency action plans are followed.
- Deliver and oversee engaging safety briefings for guests.
- Conduct daily attraction inspections and operational checks.
- Monitor participant suitability and ensure all attraction rules are adhered to.
- Respond to and manage incidents, accidents and emergency situations professionally and effectively.
- Complete and review accident, incident and near-miss reports.
- Ensure first aid and emergency equipment is maintained and readily available.
- Participate in and lead emergency drills and safety exercises.
Team Leadership
- Supervise, motivate and support a team of Slide Instructors.
- Allocate daily duties and ensure appropriate staffing levels are maintained.
- Monitor team performance and provide coaching and guidance where required.
- Assist with training of new team members.
- Ensure all team members are operating safely, professionally and in accordance with company procedures.
- Act as the first point of contact for operational issues relating to the attraction.
- Foster a positive, energetic and professional team culture.
Guest Experience
- Create a welcoming, fun and safe atmosphere for all visitors.
- Deliver excellent customer service and resolve guest queries professionally.
- Ensure queues and guest flow are managed efficiently.
- Act as an ambassador for Redhills Adventure and its values.
Operations
- Ensure the attraction area is maintained to the highest standards of cleanliness and presentation.
- Support wider operational activities when required.
- Attend training sessions, team meetings and operational briefings.
- Assist management with continuous improvement initiatives and operational feedback.
Essential Requirements
You Must Have:
- A current and valid RLSS Ireland National Pool Lifeguard Qualification (NPLQ) or another equivalent lifeguard qualification recognised in Ireland.
- Current First Aid certification (Occupational First Aid desirable).
- Previous experience supervising or leading a team in a leisure, hospitality, adventure or recreational environment.
- Excellent communication and leadership skills.
- Strong awareness of health and safety responsibilities.
- The ability to remain calm and decisive under pressure.
- A positive attitude with a strong focus on customer experience.
- Flexibility to work weekends, evenings, public holidays and peak seasonal periods.
Desirable Qualifications & Experience
- Occupational First Aid (QQI Level 5) certification.
- Experience working in adventure tourism, outdoor recreation or visitor attractions.
- Manual Handling certification.
- Experience conducting staff training or coaching.
- Experience managing customer incidents and conflict resolution.
What Success Looks Like
You are visible, approachable and always aware of what's happening around the attraction.
Your team is motivated, engaged and operating safely.
Guests leave Big Red talking about how much fun they had, while management can be confident that every aspect of the operation is being delivered safely, professionally and efficiently.
You understand that the best attractions are built on two things: exceptional experiences and exceptional safety standards.
Why Join Redhills Adventure?
- Lead the operation of one of Ireland's most exciting attractions.
- Develop valuable leadership and operational management skills.
- Work in a dynamic outdoor environment where no two days are the same.
- Join a passionate and supportive team.
- Play a key role in delivering unforgettable experiences for thousands of guests this summer!
Safety. Leadership. Adventure.
If you're passionate about creating amazing guest experiences, leading great teams and maintaining the highest safety standards, we'd love to hear from you.
Pay: Up to €16.25 per hour
Benefits:
- Employee assistance program
- Employee discount
- On-site parking
- Sick pay
Application question(s):
- Do you have your own transport as the centre does not have access to public transport?
Experience:
- Leading a Team: 1 year (required)
Licence/Certification:
- • Lifeguard qualification recognised in Ireland. (required)
Work authorisation:
Work Location: In person
