Find user experience Jobs in limerick county limerick

Membership Services Team Lead- Days
WHOOP —Limerick, County Limerick
- Full-time
- Organisational skills
- Communication skills
7h
Membership Services Team Lead- Overnight
WHOOP —Limerick, County Limerick
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
7h
IT Support Engineer (Backfill)
H-Tech Supports —Limerick, County Limerick
- Part-time
- Software troubleshooting
- English
- Windows
Quick apply
8h
Deputy Social Care Manager
Daffodil Care Group —Limerick, County Limerick
- From €45,000 an hour
- Full-time
- Annual leave
- Referral programme
Quick apply
Qualified Early Years Educator
Limerick Social Service Council —Limerick, County Limerick
- Up to €17.88 an hour
- Part-time
- Management
- No degree
- Communication skills
- Annual leave
Quick apply
12d
Operations Manager - Days
WHOOP —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Data analysis skills
- Organisational skills
Support Analyst
Cook Group —Limerick, County Limerick
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Wellness program
14d
Senior UX Researcher
Analog Devices —Limerick, County Limerick
- Full-time
- Research
- Communication skills
Part Time Security Officer
BidvestNoonan —Limerick, County Limerick
- €15.41 an hour
- Part-time
- English
- No degree
- Communication skills
- Annual leave
Quick apply
12d
Developer Community Specialist
Analog Devices —Limerick, County Limerick
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Product Owner Power Studio
Analog Devices —Limerick, County Limerick
- Full-time
- Agile
- Communication skills
Social Care Worker
Daffodil Care Group —Limerick, County Limerick
- €15.78–€17.09 an hour
- Full-time
- Nursing
- Annual leave
- Employee discount
Quick apply
All Saints, Concession Manager, Full Time, Permanent
Brown Thomas Arnotts —Limerick, County Limerick
- Full-time
- No degree
Onboarding & Client Success Specialist
Windward Management —Shannon, County Clare
- Full-time
- Hospitality
- Microsoft Excel
- Hotel
Quick apply
6d
CSV Engineer
Project Delivery Partners —Limerick, County Limerick
- Computer Science
- Engineering
- Project management
Associate Product Applications Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Analysis skills
- Bachelor's degree
- Electrical Engineering
Junior Automation / Mechatronic Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Java
- SQL
- Analysis skills
Staff Product Owner AI Studio
Analog Devices —Limerick, County Limerick
- Full-time
- Computer Science
- Project management
- Bachelor's degree
Social Care Leader
Daffodil Care Group —Limerick, County Limerick
- €17.75–€19.01 an hour
- Full-time
- Nursing
- Working with children
- Annual leave
- Employee discount
Quick apply
CARE ASSISTANT
Avista —Limerick, County Limerick
- €34,536–€47,954 a year
- Part-time
- English
- No degree
- Annual leave
- Sick pay
12d

I want to receive the latest job alerts for user experience in limerick county limerick

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

user experience jobs near limerick county limerick

Engineer jobs in Limerick, County Limerick

Operations Manager jobs in Limerick, County Limerick

Social Worker jobs in Limerick, County Limerick

Product Owner jobs in Limerick, County Limerick

Care Assistant jobs in Limerick, County Limerick

Security Officer jobs in Limerick, County Limerick

Customer Service Team Lead jobs in Cork, County Cork

Customer Service Team Lead jobs in Dublin, County Dublin

Service Station jobs in County Limerick

Team Member, Burger King jobs in Limerick, County Limerick

Software Engineer jobs in Shannon, County Clare

Biomedical Engineer, Internship jobs in Dublin, County Dublin

Site Engineer jobs in County Cork

Gas Engineer jobs in Dublin, County Dublin

R&d Engineer New jobs in Galway, County Galway

Application Developer jobs in Dublin, County Dublin

Visa Sponsorship, Java Full Stack Developer jobs in Dublin, County Dublin

Junior C# Developer jobs in Dublin, County Dublin

It Support jobs in County Kerry

Qc Analyst jobs in Cork, County Cork

Membership Services Team Lead- Days

WHOOP -
Limerick, County Limerick

Apply Now

Job details

Full-time
7 hours ago

Qualifications

Organisational skills
Communication skills

Full job description

At WHOOP, we're on a mission to unlock human performance. We empower our members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a Team Lead for our day team, someone with a passion for leadership who will support and inspire our Membership Services Representatives (MSRs) as well as support the wider leadership team. Our Membership Services team is a group of professionals who love supporting communities and thrive on uncovering root causes to solve member challenges.

In this leadership role, you will support teams in both Ireland and the U.S. who handle a variety of support needs, including app-related issues, hardware troubleshooting for the WHOOP strap, analytical questions about user data, and membership or billing inquiries. We’re looking for a highly motivated individual who is passionate about delivering an exceptional member experience and coaching others to do the same. A strong aptitude for leading, developing, and driving a team toward success is essential.

Reporting to the Manager, Operations, you will provide hands-on leadership and supervision within the Operations team, ensuring your team consistently meets and exceeds service delivery targets while delivering first-class support to our members.

This is a Hybrid role based in our Limerick office in Ireland. You may work remotely one day per week, with the remainder of your schedule spent onsite.

RESPONSIBILITIES:

Manage a team of 10–15 Membership Services Representatives with varying schedules.
Identify training and development opportunities and partner with L&T, QS, and Content teams to implement targeted development plans and resources.
Conduct regular 1:1s, team meetings, and coaching sessions in line with established standards.
Build, develop, and lead a high-performing team that meets or exceeds defined performance goals and KPIs.
Engage and develop direct reports by fostering an open, collaborative environment, providing individualized coaching and growth plans, and driving needs-based initiatives through effective communication, feedback, and best-practice sharing.
Manage HR-related issues appropriately and in accordance with company guidelines.
Conduct regular shadowing sessions with the team to ensure quality, consistency, and efficiency.
Review emails and escalated member issues within an acceptable time frame & interact directly with members when necessary.
Follow company guidelines while thinking quickly and creatively to offer solutions that meet member needs.
Stay on top of all administrative responsibilities, ensuring accurate, timely completion of required workflows, reporting, documentation, and internal updates.
Maintain in-depth knowledge of processes and procedures, supporting team questions and providing approvals as needed.
Create and maintain a positive, inclusive, and motivating team culture.
Leverage AI-driven tools and insights to improve team efficiency, enhance member experience, and support data-informed coaching and decision-making.
Support cross-functional and department-wide projects by providing team insights, executing operational tasks, and helping drive successful implementation.

QUALIFICATIONS:

Previous Team Leader or Manager experience in a contact centre environment is strongly preferred.
Passion for leading, coaching, and developing others.
Excellent written and verbal communication skills.
Positive attitude and high-energy performer with a solutions-oriented mindset.
Ability to thrive in a dynamic, fast-paced startup environment.
Ability to leverage multiple applications, systems, and tools effectively.
Strong planning and organisational skills, with the ability to work under pressure, remain calm, communicate clearly, and prioritise workload to meet deadlines.
Proven track record of analysing information, troubleshooting issues, and resolving problems effectively.
Demonstrated ability to lead by example, acting as a role model for time, attendance, professionalism, and overall team standards.
Strong commitment to maintaining confidentiality and handling sensitive information with discretion and integrity.
Must be eligible to live and work in Ireland.
Must be available to work at our Limerick office in line with the Hybrid Model.
Flexibility to work shifts across a Monday–Sunday daytime schedule between 7:00 am and 10:00 pm.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Apply Now

Refine Your Search

user experience jobs in limerick county limerick

Membership Services Team Lead- Days

Membership Services Team Lead- Overnight

IT Support Engineer (Backfill)

Deputy Social Care Manager

Qualified Early Years Educator

Operations Manager - Days

Support Analyst

Senior UX Researcher

Part Time Security Officer

Developer Community Specialist

Product Owner Power Studio

Social Care Worker

All Saints, Concession Manager, Full Time, Permanent

Onboarding & Client Success Specialist

CSV Engineer

Associate Product Applications Engineer

Junior Automation / Mechatronic Engineer

Staff Product Owner AI Studio

Social Care Leader

CARE ASSISTANT

I want to receive the latest job alerts for user experience in limerick county limerick

Related Searches

Explore jobs in more locations

RESPONSIBILITIES:

QUALIFICATIONS:

Jobseeker tools

Employer Tools

Browse

Stay Connected