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Hotel Receptionist - Full Time Hours
Lyrath Estate Hotel —Kilkenny, County Kilkenny
- Part-time
- Hospitality
- English
- Hotel
- Employee discount
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Receptionist
Avalon House Hotel —Castlecomer, County Kilkenny
- €14.15–€14.50 an hour
- Weekend availability
- Hospitality
- Customer service
- English
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Hotel Receptionist - Full Time Hours
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You will need to be available to work a variety of shifts including mornings, evenings, weekends and public holidays. Discount on food if dining in the hotel.
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The ideal candidate will be responsible for creating unique, memorable and personal experiences for our guests during the process of check-in, check-out,…
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Hotel Receptionist - Full Time Hours

Lyrath Estate Hotel -
Kilkenny, County Kilkenny

Quick apply

Job details

Part-time

Benefits

Employee discount
On-site parking

Qualifications

Hospitality
English
Front desk
Computer skills

Full job description

Description

An excellent opportunity has arisen to join our Front Of House team at the exclusive 5 star Lyrath Estate Hotel as a Receptionist.

This role requires full flexibility over 7 days and full commitment to the busier summer months. You will need to be available to work a variety of shifts including mornings, evenings, weekends and public holidays.

The Front Office Receptionist is the first point of contact to our guests, representing the Front of House Department in a friendly, energetic and professional manner and consistently delivering a Five-Star level of service.

The successful candidate will play a key role in delivering a memorable experience, working with all departments throughout the Hotel to deliver and exceed our guest expectations.

The role requirements:

To be familiar with the days business, including arrivals, departures and special requests.
To offer guest services such as wake up call, newspaper etc.
To check guests in and out in a friendly and efficient manner
To ensure all cash, charge, float and till procedures are carried out in accordance with company Policy.
Maximise sales through up-selling, using incentives and promotions
Ensure all customer enquiries and requests for bookings are dealt with promptly, courteously and efficiently
Ensure prompt resolution of customer complaints
Ensure all enquiries and requests are dealt with efficiently and promptly.
Have a full knowledge of all bedrooms, their location and what they consist of.
Allocation of arrivals for next day's business.
Knowledge of local amenities and local transport.
Be available to work 5 out of 7 days.

The ideal candidate will possess:

Strong command of the English Language
Basic computer skills are essential whist a working knowledge of Hotsoft is desirable.
Experience in hospitality would be beneficial but not essential.
Excellent Customer Service
Welcoming friendly personality and manner
Ability to prioritise and organise work
Ability to work flexible hours, including weekends, Bank Holidays, early shifts and evening shifts.
Ability to work in a fast-paced busy environment.

What we offer you in return:

Complimentary meals while on duty

Complimentary car parking on site

Discounted Employee Accommodation Rate

Discounted Friends and Family Rate

Discount on food if dining in the hotel

Discount on all Spa treatments

Employee Referral Programme

Christmas Savings Scheme

Educational Assistance Programme

If this sounds like your ideal next role, we look forward to hearing from you.

Quick apply

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hotel receptionist full time hours jobs in kilkenny, kk

Hotel Receptionist - Full Time Hours

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