Find it & continuous improvement assistant Jobs in kildare, ke

IT & Continuous Improvement Assistant
Irish Dog Foods —Naas, County Kildare
- €35,500 a year
- Full-time
- Microsoft Excel
- Inventory control
- Software troubleshooting
- Employee assistance program
Quick apply
23h

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IT & Continuous Improvement Assistant
Irish Dog Foods —Naas, County Kildare
Support continuous improvement projects across production, operations, quality, engineering and training. Have you been involved in any process improvement or…
€35,500 a year
Quick apply
23h
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IT & Continuous Improvement Assistant

Irish Dog Foods -
Naas, County Kildare

Quick apply

Job details

Permanent | Full-time
€35,500 a year
23 hours ago

Benefits

Bike to work scheme
Employee assistance program
On-site parking

Qualifications

Power BI
Microsoft Excel
Inventory control
Software troubleshooting
Maintenance
Information security
Continuous improvement
IT support
Organisational skills
SharePoint
IT
Data collection
Manufacturing
Communication skills
ACCA

Full job description

Reports to: Continuous Improvement Lead

Job Purpose: Support the day-to-day IT needs of the factory while assisting with continuous improvement, digitalisation, training and process standardisation projects

Responsibilities associated with this role include, but are not limited to:

Basic IT Tasks:

Provide first-line support for IT-related issues within the factory environment
Troubleshoot hardware, software, printer, scanner, mobile device and basis network issues
Escalate complex issues to Group IT or external providers where required
Support users with Microsoft 365, shared drives, factory systems and standard business applications
Assist with routine IT checks, updates and maintenance activities in line with company procedures and Group IT guidance
Support the development and testing of simple automation, reporting and data exchange improvements between existing factory systems

Continuous Improvement & Digitalisation Support:

Support continuous improvement projects across production, operations, quality, engineering and training
Assist with process mapping, data collection, problem solving and action tracking
Help identify opportunities to reduce manual administration, improve information flow and standardise ways of working
Support the development of simple digital tools, forms, trackers, reports and dashboards
Assist with the rollout of factory improvement projects, ensuring users are trained and supported

Operational Training:

Assist in operational training sessions for new starters, providing guidance and support as needed to facilitate smooth onboarding processes

IT Asset Management:

Maintain an accurate inventory of all IT assets, including hardware, software licenses, and peripherals
Track the procurement, deployment, and retirement of IT assets according to established procedures and budgetary constraints
Conduct periodic audits to verify the physical location and condition of IT assets, reconciling discrepancies as necessary
Support the development and testing of simple automation, reporting and data exchange improvements between existing factory systems
Professional development is encouraged to support career growth and progression

Qualifications/ Skills/ Experience:

Essential:

Demonstrated proficiency in basic IT tasks including hardware and software troubleshooting, and system maintenance. Ideally 1 year experience in IT environment
Strong organisational skills with the ability to prioritise tasks, manage time effectively, and handle multiple responsibilities simultaneously
Show initiative and self-motivation
Demonstrate a strong aptitude for problem-solving
Excellent verbal and written communication skills, with the ability to effectively convey technical information and collaborate with cross-functional teams
Proven ability to identify, analyse, and resolve IT-related issues in a timely and efficient manner, minimising disruption to operations

Desirable:

Experience in a manufacturing, food production or regulated environment
Familiarity with continuous improvement tools such as 5S, Lean, root cause analysis, standard work or process mapping
Experience with SharePoint, Power Apps, Power BI, Excel reporting or similar digital tools
Experience creating training materials, SOP’s videos or presentations
Knowledge of IT asset management, inventory control or software licence tracking
Understanding of basic IT security practices
Experience supporting system rollouts, user training or change management
Recognition of Prior Learning (RPL) may be considered, based on relevant experience, training, or voluntary work

Pay: €35,500.00 per year

Benefits:

Bike to work scheme
Employee assistance program
On-site parking

Application question(s):

Do you have experience providing first-line IT support to end users?
What Microsoft applications and systems have you used regularly?
Have you been involved in any process improvement or continuous improvement projects?
Are you comfortable providing hands-on support on a factory floor, including troubleshooting PCs, printers, scanners, tablets, and user issues?

Work Location: In person

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IT & Continuous Improvement Assistant

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