Find manager Jobs in galway, g

Front of House Lead
3Dental —Galway, County Galway
- Full-time
- Microsoft Office
- Administrative experience
- Team management
- Employee discount
Quick apply
Operations Manager/ Area Manager
Spraoi & Sonas —Galway, County Galway
- €40,000–€60,000 a year
- Organisational skills
- Leadership
- Communication skills
Quick apply
12d
Deputy Manager
Halfords —Galway, County Galway
- €36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Assistant Manager
Screwfix —Galway, County Galway
- €33,200–€34,600 a year
- Full-time
- Management
- Budgeting
- Annual leave
Management Trainee
Schuh —Galway, County Galway
- Holidays
- Management
- Customer service
- Supervising experience
- Store discount
- Relocation assistance
5d
Store Manager - IKEA Galway
IKEA —Galway, County Galway
- €54,610.36 a year
- Weekend availability
- Leadership
22h
Retail Assistant Manager
DV8 Fashion —Galway, County Galway
- Full-time
- Employee assistance program
Quick apply
7d
Graduate Management Trainee - Galway
Enterprise Mobility —Galway, County Galway
- Full-time
- Management
- Customer service
- Bachelor's degree
Senior Service Desk Manager
ICE Group —Galway, County Galway
- Full-time
- Communication skills
Quick apply
Weddings and Events Manager
The Hardiman —Galway, County Galway
- €40,000–€45,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
Quick apply
Finance Manager Corlann BOCSI Disability Services 98215
Health Service Executive —Galway, County Galway
12d
Staff Manager
HCM Event Productions —Galway, County Galway
- From €20 an hour
- Full-time
- Leadership
Quick apply
Account Manager
Tesco Ireland Ltd —Galway, County Galway
- €30,934.74–€73,063.09 a year
- Hybrid work
Quick apply
8d
GENERAL MANAGER - Galway City
Sprout & Co —Galway, County Galway
- €45,000–€50,000 a year
- Full-time
- Hospitality
- Management
- English
- Annual leave
Operations Manager
The g Hotel & Spa —Galway, County Galway
- Weekend availability
- No degree
- Hotel experience
Quick apply
6d
Ecommerce Manager (Maternity Cover)
Evergreen Healthfoods Galway Ltd —Galway, County Galway
- €48,000–€55,000 a year
- Full-time
- Hybrid work
- Merchandising
- Analysis skills
Quick apply
6d
Bed Manager
Blackrock Health Galway Clinic —Galway, County Galway
- Full-time
- Microsoft Excel
- Administrative experience
- Clinic
Quick apply
7d
Store Manager
Costa Coffee —Galway, County Galway
- Full-time
- Employee discount
Quick apply
6h
Finance Manager
Corlann —Clarinbridge, County Galway
- €60,613–€78,795 a year
- Full-time
- ERP systems
- Analysis skills
- Accounting
- Annual leave
12d
Assistant Manager Aran Sweater Market Galway
Aran Sweater Market —Galway, County Galway
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply

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Front of House Lead

3Dental
Galway, County Galway

Quick apply

Job details

Permanent | Full-time

Benefits

Company events
Employee discount
On-site parking

Qualifications

Microsoft Office
Administrative experience
Team management
Leadership
Office experience

Full job description

We are seeking a highly motivated and experienced person to work with our Front of House Reception team. As the Team Lead, you will manage and direct a team of 5-7 Receptionists/Administrators. You will run and manage all rosters for your team. You will be responsible for all face-to-face patient engagement as well as managing incoming calls, emails, and web queries (Boxly). This is a player/manager role, where you will lead by example and where necessary step in to assist the reception team. Your primary goal will be to lead our customer service team in delivering exceptional service and building lasting relationships with our patients.

Responsibilities

· Supervise and lead the reception team, ensuring they are trained, motivated, and responding to all face-to-face patient and inbound call/email queries in a live environment.

· Manage the patient scheduling and appointment booking process, ensuring efficient and effective appointment management.

· Daily and weekly Accounts systems administration and management.

· Ensure patients are greeted and processed in a timely and efficient manner.

· Manage and direct monthly team meetings regarding patient experience, complaints, scheduling, patient payments etc.

· Manage reception rosters to ensure adequate resourcing of staff for peak times.

· Conduct performance management procedures according to internal company policy.

· Manage the 3Dental internal patient database to ensure all calls (inbound and outbound) are tracked, monitored, and actioned.

· Collaborate with the clinical team to ensure patient care aligns with our high-quality standards.

· Address and resolve patient queries and concerns in a timely and empathetic manner, ensuring all complaints and feedback are actioned upon with KPI timelines.

· Identify trends in patient feedback and work with the team to implement improvements.

Qualifications and Experience

Proven experience in a high-volume environment (face to face as well as phone and email engagement).

MS Office suite knowledge essential.

Experience working with customer/patient accounts software packages essential.

Previous experience as a Team Leader, Supervisor, Manager in a Customer Facing and Administration environment essential.

Strong leadership and team management skills.

Experience of dealing with hi-volume and complex patient/client queries (including call/email follow up) essential.

About us

At 3Dental we are committed to providing the latest treatments in oral healthcare at an affordable price. Open since 2016, we have created many beautiful smiles, and we look forward to creating many more.

We provide a wide variety of services to our patients including general dentistry, cosmetic dentistry, orthodontic treatment, implants and much more! We owe our success to the hard work and dedication of our team comprising of customer service representatives, Dentist technicians, dental nurses, dentists, orthodontists, hygienists.

Our Benefits

Discounted dental treatments and products.

Continuing education opportunities and professional growth and development

Access to the Premium Club at 3Arena/Circle Club at Board Gais Energy Theatre

Working Schedule

8-hour shift between 7:30am and 8pm Monday to Friday.

7 hour shift 9am-5pm Saturdays (when required – min one per month).

How to Apply

Please send your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this position to [email protected]

Benefits:

Company events
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

manager jobs in galway, g

Front of House Lead

Operations Manager/ Area Manager

Deputy Manager

Assistant Manager

Management Trainee

Store Manager - IKEA Galway

Retail Assistant Manager

Graduate Management Trainee - Galway

Senior Service Desk Manager

Weddings and Events Manager

Finance Manager Corlann BOCSI Disability Services 98215

Staff Manager

Account Manager

GENERAL MANAGER - Galway City

Operations Manager

Ecommerce Manager (Maternity Cover)

Bed Manager

Store Manager

Finance Manager

Assistant Manager Aran Sweater Market Galway

I want to receive the latest job alerts for manager in galway, g

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