Find front office manager Jobs in galway, g

Front of House Lead
3Dental —Galway, County Galway
- Full-time
- Microsoft Office
- Administrative experience
- Team management
- Employee discount
Quick apply
Assistant Front Office Manager
Park House Hotel & Restaurant —Galway, County Galway
- €35,000–€38,000 a year
- Weekend availability
- Hotel
- Accounting
- Hotel experience
Quick apply
4d
Front Office Supervisor
Glenlo Abbey Hotel and Estate —Galway, County Galway
- Full-time
- Microsoft Excel
- Hotel
- Employee discount
Quick apply
1d
Facilities Co-ordinator (part-time/20 hours per week)
APEM —Galway, County Galway
- €32,500–€35,000 a year
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
1d
Accommodation Manager
Nassfeld Ltd —Galway, County Galway
- From €36,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
3d
Senior Product Designer
Liberty Information Technology —Galway, County Galway
- Hybrid work
- Master's degree
- IT
- AI
- Employee discount
Night Porter
Dalata —Galway, County Galway
- Part-time
- English
- Hotel
- Organisational skills
- Employee assistance program
Quick apply
HR Support II – Dutch Speaking
Medtronic —Galway, County Galway
- €32,880–€49,320 a year
- Full-time
- Customer service
- English
- Human resources
Night Manager
Clybaun Hotel —Galway, County Galway
- From €16 an hour
- Weekend availability
- Hospitality
- English
- Hotel
- Free parking
- Employee discount
Quick apply
Senior Product Designer
Liberty IT —Galway, County Galway
- Hybrid work
- Master's degree
- IT
- AI
- Employee discount
Assistant Night Manager
Salthill Hotel —Salthill, County Galway
- Full-time
- English
- Hotel
- No degree
Quick apply
10d
Assistant Night Manager - Maldron Hotel Oranmore
Dalata —Galway, County Galway
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance program
- Gym membership
Quick apply
Linen Porter
Eyre Square Hotel —Galway, County Galway
- €14.35 an hour
- Part-time
- English
- Hotel
- No degree
Quick apply
Warehouse Supervisor (Back End Day Shift)
Dexcom —Athenry, County Galway
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quality Technician 2 Front End Days
Dexcom —Athenry, County Galway
- Full-time
- Microsoft Office
- Computer skills
- Manufacturing
Night Porter - Connemara Coast
Connemara Coast Hotel —Furbogh, County Galway
- Part-time
- Hospitality
- Microsoft Excel
- Hotel
- Employee assistance program
- Referral programme
Quick apply
8d

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Front of House Lead

3Dental
Galway, County Galway

Quick apply

Job details

Permanent | Full-time

Benefits

Company events
Employee discount
On-site parking

Qualifications

Microsoft Office
Administrative experience
Team management
Leadership
Office experience

Full job description

We are seeking a highly motivated and experienced person to work with our Front of House Reception team. As the Team Lead, you will manage and direct a team of 5-7 Receptionists/Administrators. You will run and manage all rosters for your team. You will be responsible for all face-to-face patient engagement as well as managing incoming calls, emails, and web queries (Boxly). This is a player/manager role, where you will lead by example and where necessary step in to assist the reception team. Your primary goal will be to lead our customer service team in delivering exceptional service and building lasting relationships with our patients.

Responsibilities

· Supervise and lead the reception team, ensuring they are trained, motivated, and responding to all face-to-face patient and inbound call/email queries in a live environment.

· Manage the patient scheduling and appointment booking process, ensuring efficient and effective appointment management.

· Daily and weekly Accounts systems administration and management.

· Ensure patients are greeted and processed in a timely and efficient manner.

· Manage and direct monthly team meetings regarding patient experience, complaints, scheduling, patient payments etc.

· Manage reception rosters to ensure adequate resourcing of staff for peak times.

· Conduct performance management procedures according to internal company policy.

· Manage the 3Dental internal patient database to ensure all calls (inbound and outbound) are tracked, monitored, and actioned.

· Collaborate with the clinical team to ensure patient care aligns with our high-quality standards.

· Address and resolve patient queries and concerns in a timely and empathetic manner, ensuring all complaints and feedback are actioned upon with KPI timelines.

· Identify trends in patient feedback and work with the team to implement improvements.

Qualifications and Experience

Proven experience in a high-volume environment (face to face as well as phone and email engagement).

MS Office suite knowledge essential.

Experience working with customer/patient accounts software packages essential.

Previous experience as a Team Leader, Supervisor, Manager in a Customer Facing and Administration environment essential.

Strong leadership and team management skills.

Experience of dealing with hi-volume and complex patient/client queries (including call/email follow up) essential.

About us

At 3Dental we are committed to providing the latest treatments in oral healthcare at an affordable price. Open since 2016, we have created many beautiful smiles, and we look forward to creating many more.

We provide a wide variety of services to our patients including general dentistry, cosmetic dentistry, orthodontic treatment, implants and much more! We owe our success to the hard work and dedication of our team comprising of customer service representatives, Dentist technicians, dental nurses, dentists, orthodontists, hygienists.

Our Benefits

Discounted dental treatments and products.

Continuing education opportunities and professional growth and development

Access to the Premium Club at 3Arena/Circle Club at Board Gais Energy Theatre

Working Schedule

8-hour shift between 7:30am and 8pm Monday to Friday.

7 hour shift 9am-5pm Saturdays (when required – min one per month).

How to Apply

Please send your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this position to [email protected]

Benefits:

Company events
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in galway, g

Front of House Lead

Assistant Front Office Manager

Front Office Supervisor

Facilities Co-ordinator (part-time/20 hours per week)

Accommodation Manager

Senior Product Designer

Night Porter

HR Support II – Dutch Speaking

Night Manager

Senior Product Designer

Assistant Night Manager

Assistant Night Manager - Maldron Hotel Oranmore

Linen Porter

Warehouse Supervisor (Back End Day Shift)

Quality Technician 2 Front End Days

Night Porter - Connemara Coast

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