Find quality assurance Jobs in dublin county dublin

Policy & Quality Expert - Arabic
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- Microsoft Excel
- English
- Quality control
Quick apply
Policy & Quality Expert - Spanish
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- Spanish
- Microsoft Excel
- English
Quick apply
Software Quality & Systems Engineer
AMK Ireland —DUBLIN 15, County Dublin
- €45,000–€50,000 a year
- Full-time
- Computer Science
- SDLC
Quick apply
12d
Quality and Policy Expert - Portuguese
Teleperformance —Dublin, County Dublin
- Microsoft Excel
- English
- Quality control
Quick apply
Policy & Quality Expert - Portuguese Brazilian
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- Microsoft Excel
- English
- Quality control
Quick apply
Quality Analyst Operation-CapCut
ByteDance —Dublin, County Dublin
- Bachelor's degree
- AI
Quality and Policy Expert - Arabic
Teleperformance —Dublin, County Dublin
- Microsoft Excel
- English
- Quality control
Quick apply
Senior Engineer – Quality (QA Ownership)
FOODHUB —Dublin, County Dublin
- €75,000–€95,000 a year
- Full-time
- DevOps
- Agile
- Annual leave
Quick apply
5d
Quality and Policy Expert
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Excel
- English
- Quality control
Quality and Policy Expert - Spanish
Teleperformance —Dublin, County Dublin
- Spanish
- Microsoft Excel
- English
Quick apply
Academic & Quality Programme Administrator
Portobello Institute —Dublin, County Dublin
- Up to €33,000 a year
- Full-time
- Administrative experience
- Time management
Quick apply
15h
Quality Assurance Specialist - Hybrid
TCP Homecare —Clondalkin, County Dublin
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Quality Policy Expert - French
Teleperformance —Dublin, County Dublin
- Microsoft Excel
- English
- Quality control
Quick apply
Clinical Quality Assurance - Program Lead (Associate Director)
Novartis —Dublin, County Dublin
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
Director of Quality Assurance
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Test Centre Administrator
Prometric —DUBLIN 1, County Dublin
- Part-time
- Customer service
Quick apply
Quality Inspector
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Quality Assurance, AVP
State Street —DUBLIN 2, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
Data Quality Support Analyst
PwC —Dublin, County Dublin
- Full-time
- Azure
- Project management
- Quality control
QA/QC Manager
Allcon —Blanchardstown, County Dublin
- €90,000–€110,000 a year
- Full-time
- No degree
- Construction
Quick apply
14d

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Policy & Quality Expert - Arabic

Teleperformance -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
€44,351 a year

Qualifications

Power BI
Microsoft Excel
Arabic
English
Tableau
Quality control

Full job description

Quality & Policy Expert (Arabic Speaking)

Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standards, policy compliance, and delivering excellence — we’d love to hear from you!

salary €44,351

Partner with Client internal teams to ensure that decisions made by Vendor’s content moderation staff are being regularly audited for accuracy and that performance feedback is being shared with the responsible teams
Support every aspect of internal audit quality from audit planning, implementation, feedback and re-audit as required.
Complete all audits in the required timeframe and provide timely and usable feedback to ‘Agents’ to drive improved performance.

Proactively identify areas of our content policies/operational guidelines requiring training and coordinate findings with training partners to bridge knowledge gaps
Collaborate with relevant Operations team(s) and Quality Manager(s) for performance enhancement of personnel not meeting effectiveness metrics.
Become and remain knowledgeable about Client products and community standards, and serve as the expert to ensure awareness and understanding of Content Policy and Operational Guidelines, and reinforce associated changes to operations teams.

Make well balanced decisions related to effectiveness metrics, and personally driven to be an effective advocate for our community by reinforcing process and policy changes to operations teams.
Mentor new Quality & Policy Experts on the use of audit tools and systems

Develop process documentation and aggregate feedback about the functionality of audit tools
Identify, aggregate, prioritize and report on inefficiencies and error trends in process/systems/tools/policy through root cause analysis, and suggest solutions through action plans
Recognize trends and patterns, and escalate issues regarding Client policy to the global team for mitigation

Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
Work closely with Quality Leaders to develop and support the planning and design of improvement initiatives.

Recommended Qualifications

Passion for providing support to people with accuracy and empathy
2+ years' experience in a quality control environment
Written and verbal language proficiency in English and at least one local language supported at the site (see Section 6.8).

Strong practical experience with Excel (PivotTable, Charts, Statistical functions) is essential
Experience with Tableau/Power BI or other similar tools is a plus
Exceptional attention to detail and nuance

Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
Strong critical thinking and problem-solving skill
Ability to multitask and work independently in an unstructured environment

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Quick apply

Refine Your Search

quality assurance jobs in dublin county dublin

Policy & Quality Expert - Arabic

Policy & Quality Expert - Spanish

Software Quality & Systems Engineer

Quality and Policy Expert - Portuguese

Policy & Quality Expert - Portuguese Brazilian

Quality Analyst Operation-CapCut

Quality and Policy Expert - Arabic

Senior Engineer – Quality (QA Ownership)

Quality and Policy Expert

Quality and Policy Expert - Spanish

Academic & Quality Programme Administrator

Quality Assurance Specialist - Hybrid

Quality Policy Expert - French

Clinical Quality Assurance - Program Lead (Associate Director)

Director of Quality Assurance

Test Centre Administrator

Quality Inspector

Quality Assurance, AVP

Data Quality Support Analyst

QA/QC Manager

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