Find of cyber Jobs in dublin county dublin

Desktop Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Cyber Operations Engineer
Tata Consultancy Services —Swords, County Dublin
- Call to connect
- No degree
- Scripting
- Python
Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Computer Science Student
Stacks Pharmacy —Finglas, County Dublin
- Part-time
- Scripting
- AI
- Communication skills
Quick apply
Cyber Service Delivery Manager
Tata Consultancy Services —Swords, County Dublin
- Call to connect
- Azure
- Management
- Leadership
13d
Cyber Incident Response & Digital Forensics (DFIR), Vice President
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Analysis skills
- Communication skills
Cyber Security Risk Analyst
Allianz —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Project management
- Employee discount
Junior Cybersecurity Consultant
Ergo —Dublin, County Dublin
- Computer Science
- Analysis skills
- Communication skills
Cyber Security Officer
St Michaels House —Dublin, County Dublin
- €60,613–€78,795 a year
- Full-time
- Microsoft Access
- Azure
- No degree
- Annual leave
- Employee assistance program
12d
Business Intelligence Analyst
Sysco —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Agile
- Analytics
10h
Intern - Cyber Consulting Services
Waystone —Dublin, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Computer Science
Quick apply
8d
Sales Support
Top Security —Sandyford, County Dublin
- €37,000–€40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Head of Information Security, Risk & Compliance
Glanbia Foods —DUBLIN 24, County Dublin
- Master's degree
- Bachelor's degree
- No degree
Head of Cyber Operations & Delivery
Flutter Entertainment —Dublin, County Dublin
- Hybrid work
- Project management
- Business
- Time management
- Gym membership
6d
Director of Operations and Transformation - The Housing Agency
Forvis Mazars —Dublin, County Dublin
- No degree
- Communication skills
12d
Cybersecurity Third Party Risk Management | Senior Associate | Cyber Security | Technology Consulting
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Cybersecurity Consultant
Arup —Dublin, County Dublin
- No degree
- Communication skills
IAM Operations Engineer
Dell Technologies —Dublin, County Dublin
- Full-time
- English
- Communication skills
Client Services - Level 1 Support
Fiserv —Dublin, County Dublin
- Weekend availability
- English
- Microsoft Office
- SQL
9h
Website Content Writer
Grouper —Dublin, County Dublin
- Remote
- Computer Science
- Social media management
- English
Quick apply

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Desktop Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

Job Type: Permanent

Location: Dublin

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

of cyber jobs in dublin county dublin

Desktop Support Engineer

Cyber Operations Engineer

Desktop & Site Support Engineer

Computer Science Student

Cyber Service Delivery Manager

Cyber Incident Response & Digital Forensics (DFIR), Vice President

Cyber Security Risk Analyst

Junior Cybersecurity Consultant

Cyber Security Officer

Business Intelligence Analyst

Intern - Cyber Consulting Services

Sales Support

Head of Information Security, Risk & Compliance

Head of Cyber Operations & Delivery

Director of Operations and Transformation - The Housing Agency

Cybersecurity Third Party Risk Management | Senior Associate | Cyber Security | Technology Consulting

Cybersecurity Consultant

IAM Operations Engineer

Client Services - Level 1 Support

Website Content Writer

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