Find guest relations manager Jobs in dublin county dublin

Guest Relations Manager - Full Time - Anantara The Marker Dublin
Minor Hotels Europe & Americas —Dublin, County Dublin
- Hotel
Quick apply
Reception and Guest Services Manager
Portico Corporate Reception Management —Dublin, County Dublin
- €55,000 a month
- Full-time
- Guest services
- Annual leave
- Life insurance
Quick apply
Guest Relations Manager
Anantara —Dublin, County Dublin
- Full-time
- Hotel
Quick apply
Guest Relations Agent
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hotel
- Supervising experience
- No degree
Guest Relations Executive
Dalata —Dublin, County Dublin
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee assistance program
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Guest Relations Porter (Valet Parking)
Dalata —DUBLIN 2, County Dublin
- Part-time
- English
- Hotel
- Communication skills
- Employee assistance program
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Accommodation Assistant
The Address Citywest —Dublin, County Dublin
- Part-time
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6d
People & Culture Officer
Fairmont Carton House —Maynooth, County Kildare
- Full-time
- Hospitality
- Microsoft Office
- No degree
- Free parking
- Annual leave
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4d
Assistant Front Office Manager
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hospitality
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Floor Manager
The Enniskerry Inn —Enniskerry, County Wicklow
- €15.50–€17.20 an hour
- Weekend availability
- Hospitality
- Customer service
- Restaurant management
Quick apply
Café Manager
Avoca —Dunboyne, County Meath
- Full-time
- No degree
- Annual leave
- Employee assistance program
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8d
AsstMgr-Front Office I
Marriott International, Inc —Dublin, County Dublin
- Full-time
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Night Porter
Dalata —Dublin, County Dublin
- Part-time
- English
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- No degree
- Employee assistance program
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Receptionist
Moriarty Group —Leixlip, County Kildare
- €14.50–€15.00 an hour
- Weekend availability
- Microsoft Excel
- English
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- Free parking
- Employee assistance program
Corporate Sales Executive
Mespil Hotel —Dublin, County Dublin
- Full-time
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Guest Relations Agent
Marriott International, Inc —Dublin, County Dublin
Education: High school diploma or G.E.D. equivalent. Supply guests with directions and information regarding property amenities, services, and hours of…
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Portico Corporate Reception Management —Dublin, County Dublin
Full understanding of the employee lifecycle, including: Recruitment and selection; Onboarding and induction; Training and development; Performance management…
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Guest Relations Manager - Full Time - Anantara The Marker Dublin

Minor Hotels Europe & Americas -
Dublin, County Dublin

Quick apply

Job details

Permanent

Qualifications

Thai

Full job description

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.

You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

Company Description

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Anantara The Marker Dublin Hotel is a sleek, contemporary landmark inspired by the elements and overlooking the waterfront of Grand Canal Square. This luxury hotel in Dublin is in an ideal position for exploring the city’s main tourist attractions and its main business and financial district. It is conveniently close to the IFSC and the Convention Centre Dublin.

Part of the regenerated Docklands that exemplify the city’s cosmopolitan future, the hotel is ideal for both business and leisure guests. The area is home to tech and finance giants, chic restaurants and world-class theatres.

Job Description

Specific Duties

To drive quality for the hotel
To carry out two audits per shift to ensure LHQA is achieved by all team members.
To complete a full handover is completed at the start and end of each shift and the Guest Relations Handover report is completed.
To ensure that departmental Managers have acted upon guest feedback in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent re occurrences.
Communicate all VIP arrivals, VIP’s in house to all departments to ensure that they receive the highest level of service. Ensure that these guests are personally greeted on arrival and where possible escorted to their rooms.
Inspect the VIP rooms to ensure the rooms are prepared to Brand/LQA standards and amenities are placed appropriately in the rooms.
To prepare VIP amenities and welcome cards and organise to be placed in the rooms via In Room Dining.
To cover MOD shifts when needed.
To answer all guest feedback/surveys and responses in timely manner within 24 hours.
To act immediately on in stay surveys and respond to guests.
To deal with and follow on guest complaints and issues and prevent them for future.
Manage all VIP requests.
To regularly follow and update MOD gameplan.

Management responsibilities

To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests;
To deliver excellent care to our guests;
To ensure that the ambience in departments (lights, music and temperature) are controlled;
To report defective materials and equipment to the appropriate departments;
Ensure that all new initiatives are implemented in the agreed time frame;
To ensure a consistently high level of security is well maintained throughout the Hotel;
To ensure guest feedback is acted upon promptly ensuring the relevant people are informed and that all necessary action is taken to prevent
reoccurrences;
To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams;
To provide support where necessary in other areas of the Hotel; Drives business results through revenue growth and cost savings efficiency.

Knowledge of Thai culture will be valued

Must also currently have the right to work Full time in Ireland / EU.

Qualifications

Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate has the ability to deliver a high level of service in a confident and professional manner.

Must also currently have the right to work Full time in Ireland / EU.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Quick apply

Refine Your Search

guest relations manager jobs in dublin county dublin

Guest Relations Manager - Full Time - Anantara The Marker Dublin

Reception and Guest Services Manager

Guest Relations Manager

Guest Relations Agent

Guest Relations Executive

Guest Relations Porter (Valet Parking)

Accommodation Assistant

People & Culture Officer

Assistant Front Office Manager

Floor Manager

Café Manager

AsstMgr-Front Office I

Night Porter

Receptionist

Corporate Sales Executive

Other jobs to consider

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