Find Servicenow engineer Jobs in Dublin, Dublin

Lead ServiceNow Engineer
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
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IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
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Junior Cybersecurity Consultant
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Privileged Access Management Engineer
American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch) —DUBLIN 1, County Dublin
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L3 IT Engineer with Microsoft POTY
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Senior Delivery Acceleration AI Specialist
ServiceNow —DUBLIN 2, County Dublin
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Onsite Support Engineer
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Full-time
- Azure
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6d
Solution Engineer
OnePlan Solutions —Dublin, County Dublin
- Full-time
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13d
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
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Security Software Engineer
eBay Inc. —Dublin, County Dublin
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Customer Success Executive - Energy , Media and Telco
ServiceNow —DUBLIN 2, County Dublin
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Staff Security Software Engineer
eBay Inc. —Dublin, County Dublin
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Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow —DUBLIN 2, County Dublin
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AVEVA PI ENGINEER
Réalta Technologies (RT) —Dublin, County Dublin
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Director, Impact Engineering
ServiceNow —DUBLIN 2, County Dublin
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Go-To-Market Programs & Excellence Intern - 12 months (Placement Year)
ServiceNow —DUBLIN 2, County Dublin
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Business Operations Manager - UKI
ServiceNow —DUBLIN 2, County Dublin
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4d
New Logo Account Executive - Greek Speaking
ServiceNow —DUBLIN 2, County Dublin
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1d
VP, CRM Sales EMEA
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
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- Master's degree
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7d
Platform Engineering Manager - (Enterprise Systems) Workday
Flutter Entertainment —Dublin, County Dublin
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7d

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Lead ServiceNow Engineer

Kohlberg Kravis Roberts & Co.
Dublin, County Dublin

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Job details

Qualifications

Jira
Data modelling
Azure
DevOps
Google Cloud Platform
AWS
JavaScript
REST
Scripting
ServiceNow
Agile
Communication skills
PowerShell

Full job description

COMPANY OVERVIEW

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries.

Role Summary

We are seeking a Staff Engineer to oversee the design, implementation, and management of our Atlassian Jira and ServiceNow (SNOW) platforms, with a strong focus on system integration and CMDB governance. This role will be pivotal in building seamless workflows across technology and operations teams, improving service management, change control, and cross-platform automation.

Key Responsibilities

Serve as the technical owner for Atlassian Jira, Jira Service Management, and ServiceNow platforms.
Design and implement roadmap for robust integrations between SNOW, Jira, and CMDB using APIs, webhooks, and integration tools (e.g., Mulesoft, Workato, native).
Ensure data consistency and integrity across platforms—especially for incidents, changes, and asset inventory (CMDB).
Partner with teams across Engineering, IT Ops, Compliance, and Enterprise Systems to build and optimize workflows.
Define best practices for workflow automation, issue templates, permissions, escalation paths, and custom fields in Jira and SNOW.
Lead platform upgrades, configuration audits, patching, and performance tuning.
Manage vendor relationships for tool licensing, support escalations, and roadmap alignment.
Maintain platform security, audit trails, and user access controls in coordination with InfoSec.

Qualifications

10+ years of experience in enterprise systems engineering, with hands-on ownership of Jira and ServiceNow platforms.
Proven experience designing integrations between Jira-SNOW and SNOW-CMDB.
Strong understanding of ITIL, service management, incident/change/problem workflows.
Deep technical skills with scripting (JavaScript, PowerShell), REST APIs, and integration platforms.
Experience working with Agile/DevOps teams and enterprise tooling ecosystems.
Knowledge of configuration management, asset discovery, and infrastructure mapping is a plus.
Strong communication and stakeholder engagement skills.

Good to Have

Experience with CMDB data modeling and lifecycle management.
Atlassian or ServiceNow certifications (ACP, CSA, CIS, etc.).
Exposure to environments like AWS, Azure, or GCP with infrastructure integration to CMDB.

#LI-ONSITE

KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

KKR will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [email protected]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.kkr.com/careers because of your disability. You can request reasonable accommodations by sending an email to [email protected]. Only emails left for this purpose will be returned.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. This notice applies only to applicants and employees who work or will work in Massachusetts, in accordance with applicable state law.

Apply Now

Refine Your Search

servicenow engineer jobs in dublin, dublin

Lead ServiceNow Engineer

IT Support Engineer - Level 2

Junior Cybersecurity Consultant

Privileged Access Management Engineer

L3 IT Engineer with Microsoft POTY

Senior Delivery Acceleration AI Specialist

Onsite Support Engineer

Solution Engineer

Associate Systems Administrator

Security Software Engineer

Customer Success Executive - Energy , Media and Telco

Staff Security Software Engineer

Forward Deployed Solution Engineer – Applied AI FDE

AVEVA PI ENGINEER

Director, Impact Engineering

Go-To-Market Programs & Excellence Intern - 12 months (Placement Year)

Business Operations Manager - UKI

New Logo Account Executive - Greek Speaking

VP, CRM Sales EMEA

Platform Engineering Manager - (Enterprise Systems) Workday

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