Find Customer service representative (maternity leave) Jobs in Dublin, Dublin

Call Centre Agent (22.5 hours p/week)
The AA Ireland —Dublin, County Dublin
- €27,750–€35,000 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- English
- Annual leave
- Work from home
Quick apply
Call Centre Agent - Breakdown Assistance
The AA Ireland —Dublin, County Dublin
- €27,750–€35,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- English
- Annual leave
- Work from home
Quick apply
Customer Service Representative (Maternity Leave)
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
- Microsoft Office
- Communication skills
- Time management
Quick apply

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Call Centre Agent - Breakdown Assistance
The AA Ireland —Dublin, County Dublin
Shift premiums will be paid for afternoon/ evenings shifts during the working week and for any weekend shifts. Hybrid work eligibility post training.
€27,750–€35,000 a year
Quick apply
Call Centre Agent (22.5 hours p/week)
The AA Ireland —Dublin, County Dublin
Shift premiums will be paid for afternoon/ evenings shifts during the working week and for any weekend shifts. Hybrid work eligibility post training.
€27,750–€35,000 a year
Quick apply

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Call Centre Agent (22.5 hours p/week)

The AA Ireland -
Dublin, County Dublin

Quick apply

Job details

Permanent | Part-time | Full-time
€27,750–€35,000 a year

Benefits

Additional leave
Bike to work scheme
Annual leave
Company pension
Work from home
Company events
Employee assistance program
Employee discount
Gym membership

Qualifications

Sales
Customer service
English
Data entry
Phone etiquette
Communication skills

Full job description

Join AA Ireland as a Breakdown Assistance Customer Service Agent!

We’re looking for customer-focused problem solvers to support our 24/7 breakdown assistance service. This is a permanent, 22.5-hour, hybrid role with fully paid training and career growth opportunities.

Please note: To be considered for this role, you must be available to complete full‑time, in‑person training in our Dublin 2 office for the first 5 weeks of your employment, Monday to Friday, 9:00 a.m. to 5:30 p.m. Upon successful completion of training, you will move to a 22.5‑hour weekly schedule.

If you have strong communication skills, a passion for helping people, and can think quickly under pressure, this could be the perfect role for you!

What We Offer:

Annual base salary of €27,750 for new Agents + shift premiums (OTE €30,000-€35,000 in year 1); Experienced Agents may be appointed at a base salary of up to €35,000 DOE + shift premiums.
For part-time employees, the annual salary will be pro-rated to reflect the contracted hours.
Clear career progression with our Agent Career Framework! Advance from €27,750 to €42,000 within 2 to 2.5 years through performance and industry experience.
Hybrid work eligibility post training
20 days annual leave + Birthday Leave
Exclusive discounts on AA insurance & free AA membership
Pension contributions
Subsidized FlyeFit Gym membership
Three Ireland mobile discounts
Health insurance discounts
Fully paid family leave (maternity/paternity/adoptive)
Income protection & life cover
Bike-to-Work & TaxSaver commuter schemes
Employee Assistance Programme
Busy Sports & Social Club

About You:

We’re looking for a Customer Service professional with:

At least 1 year of experience in Customer Service
At least 1 year of experience in a Contact Centre (preferred)
Excellent communication & problem-solving skills
Ability to stay calm & think fast in urgent situations
Strong teamwork, adaptability, and attention to detail
Commitment to growing your career with AA Ireland
A strong work ethic & results-driven mindset

Your Role as a Customer Service Agent:

Assist AA Members & customers with roadside breakdown assistance
Work flexible shifts, including days, evenings, weekends & public holidays
Deliver excellent customer service, meeting KPIs and performance targets
Create a positive first impression by being professional, friendly & helpful
Handle objections & resolve issues, escalating complex cases when needed
Contribute to process improvements and team success

Be part of a team that truly makes a difference! Apply today and start your career with AA Ireland.

Job Types: Full-time, Part-time, Permanent

Pay: €27,750.00-€35,000.00 per year

Benefits:

Additional leave
Bike to work scheme
Company events
Company pension
Employee assistance program
Employee discount
Gym membership
Work from home

Application question(s):

This role involves shift work, and candidates must be fully flexible to work weekdays and weekends (Monday to Sunday). Shift premiums will be paid for afternoon/ evenings shifts during the working week and for any weekend shifts. The later shifts and weekend shifts will also be worked from home. Are you able to commit to this schedule?
Please confirm your availability (days and hours) for ongoing work. If you are fully flexible Monday–Sunday, please indicate this in your answer.
This role is a part-time, permanent position (22.5 hours per week). Are you available to work 22.5 hours per week?
This role will be based full-time in our Dublin 2 office during training (5 weeks). Post training, it will transition to a hybrid model, but employees will still be required to travel to the office regularly. Are you able to commit to regularly commuting to Dublin 2 as required?
The planned start date for this position is 27th July 2026. Please confirm whether you are available to start by this date.

Experience:

Call Centre: 1 year (preferred)

Work authorisation:

Ireland (required)

Work Location: Hybrid remote in Dublin, County Dublin

Quick apply

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customer service representative (maternity leave) jobs in dublin, dublin

Call Centre Agent (22.5 hours p/week)

Call Centre Agent - Breakdown Assistance

Customer Service Representative (Maternity Leave)

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