Find Software engineer site Jobs in Dublin, D

Desktop & Site Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Quick apply
Software Engineer - Site Reliability
Workday —Dublin, County Dublin
- €72,000–€108,000 a year
- Full-time
- Computer Science
- Java
- AWS
1d
Software Development Engineer - Product Development Tools
Workday —Dublin, County Dublin
- €72,000–€108,000 a year
- Full-time
- Hybrid work
- Computer Science
- Java
- Master's degree
2d
Associate Software Engineer
iCims —DUBLIN 2, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
- Annual leave
- Life insurance
Mid-Level Backend Software Engineer
Teckro Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- System design
- Hotel
- Gym membership
- Life insurance
Quick apply
Experienced Software Engineer (C,C++)
Druid Software —Bray, County Wicklow
- Full-time
- Hybrid work
- Computer Science
- Engineering
- C++
- Annual leave
Software Engineer - Application - React Native
Elwood Roberts —Dublin, County Dublin
- €50,000–€100,000 a year
- Full-time
- AWS
- Software development
Quick apply
Software Engineer – Support & Operations
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- Java
- AWS
- Communication skills
Software Engineer
Autodesk —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
IT Airport Engineer - Dublin Airport
ESP Global Services Limited —Swords, County Dublin
- €30,000 a year
- In-person
- Communication skills
Quick apply
12d
Software Development Engineer
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Site Engineer
Bennett Construction —Dublin, County Dublin
- Full-time
- Engineering
- In-person
- Communication skills
Site Reliability Engineer
StepStone Group —Dublin, County Dublin
- On call
- Azure
- DevOps
- AWS
Test Engineer
Elwood Roberts —Dublin, County Dublin
- €35,000–€40,000 a month
- Full-time
- Computer Science
- Java
- Analysis skills
Quick apply
Senior Software Engineer
Workday —Dublin, County Dublin
- €96,000–€144,000 a year
- Full-time
- Computer Science
- System design
- Java
5d
Site Engineer
XYZ Reality —Dublin, County Dublin
- Full-time
- Microsoft Office
- Construction
- In-person
- Annual leave
Senior Software Engineer, Site Reliability Engineering, ATS Matrix
Google —Dublin, County Dublin
- €122,000–€126,000 a year
- Full-time
- Computer Science
- System design
- Master's degree
Site Reliability Engineer - Multicloud Platform
Workday —Dublin, County Dublin
- €72,000–€108,000 a year
- Full-time
- Azure
- Computer Science
- AWS
Software Engineer III, General Networks, Unified Traffic Engineering
Google —Dublin, County Dublin
- €100,000–€103,000 a year
- Full-time
- System design
- C++
- Bachelor's degree
13d
Desktop Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Quick apply

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Desktop & Site Support Engineer

Teleperformance -
Dublin, County Dublin

Quick apply

Job details

Permanent

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Quick apply

Refine Your Search

software engineer site jobs in dublin, d

Desktop & Site Support Engineer

Software Engineer - Site Reliability

Software Development Engineer - Product Development Tools

Associate Software Engineer

Mid-Level Backend Software Engineer

Experienced Software Engineer (C,C++)

Software Engineer - Application - React Native

Software Engineer – Support & Operations

Software Engineer

IT Airport Engineer - Dublin Airport

Software Development Engineer

Site Engineer

Site Reliability Engineer

Test Engineer

Senior Software Engineer

Site Engineer

Senior Software Engineer, Site Reliability Engineering, ATS Matrix

Site Reliability Engineer - Multicloud Platform

Software Engineer III, General Networks, Unified Traffic Engineering

Desktop Support Engineer

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