Find head of implementation & onboarding Jobs in dublin, d

Head of Implementation & Onboarding
Supermetrics —Dublin, County Dublin
- AI
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2d
Head of Implementation, EMEA
Rippling —DUBLIN 2, County Dublin
- Full-time
- Communication skills
Head of Project Management
Elwood Roberts —Dublin, County Dublin
- €65,000–€95,000 a month
- Full-time
- Agile
Quick apply
Head of Operations Change & Delivery
Mediolanum International Funds Limited —Dublin, County Dublin
Implementation Manager
Rippling —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Google Suite
- Salesforce
- Project management
Business Analyst (Implementation Manager)
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- SQL
Implementation Manager (Enterprise)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Google Suite
- Sales
- Project management
Reporting Manager
AECOM —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Excellence Lead
Novartis —Dublin, County Dublin
- Full-time
Group Head of Quality & Patient Safety
Blackrock Health —DUBLIN 20, County Dublin
- Full-time
- Management
- Clinic
- Acute care
Quick apply
8d
Implementation Manager (French Speaking)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Google Suite
- Sales
- Project management
Sales Enablement Partner
Dojo.tech —Dublin, County Dublin
- Hybrid work
- Project management
- No degree
- Communication skills
Sr. Director & Head of Architecture
G-P —Dublin, County Dublin
- €160,800–€201,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- AWS
Quick apply
3d
Risk Manager
Apex Group —Dublin, County Dublin
- Full-time
- Communication skills
Marketing Operations Manager
Photoroom —Dublin, County Dublin
- €60,000–€75,000 a year
- Full-time
- Remote
- SQL
- Analysis skills
- Marketing
- Annual leave
HR Officer Recruitment & Operations
Dublin Business School —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee assistance program
- Employee discount
Senior Product Manager
Pennylane SAS —Dublin, County Dublin
- Full-time
- Remote
- English
- Product management
- Accounting
Quick apply
Senior Risk Analyst
Apex Group —Dublin, County Dublin
- Full-time
- Communication skills
HR Coordinator
Winthrop Technologies —Ballymount Great, County Dublin
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
- Employee assistance program
Quick apply
Audit Manager II - Financial Crimes
TD Bank —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Leadership
- Annual leave

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Head of Implementation & Onboarding

Supermetrics -
Dublin, County Dublin

Quick apply

Job details

2 days ago

Qualifications

SaaS
AI

Full job description

Manage the transformation of how Supermetrics delivers customer onboarding and implementation at scale in an AI-native world.

We're looking for a Head of Implementation & Onboarding to join our Professional Services team in Helsinki, Dublin, Amsterdam or UK.

In this role, you will…

Transform onboarding and implementation from a manual, consultant-driven process into a scalable, AI-assisted delivery engine
Lead a global team of implementation specialists across EMEA, North America, and JAPAC
Implement AI-first, human-in-the-loop delivery models for both core onboarding and Supermetrics Activate implementations
Act as the bridge between strategy and execution, ensuring the new delivery model is integrated across the organization
Collaborate cross-functionally with Professional Services leadership, Product, Customer Success, and AI and automation specialists

Your day-to-day work and responsibilities include…

Embedding AI-assisted discovery, solution design, and implementation preparation into daily workflows
Standardizing onboarding and implementation workflows to promote reusability and consistency across projects and regions
Enabling the team to shift from manual execution to validation and oversight in an AI-assisted environment
Enforcing new delivery standards and preventing fallback to legacy manual processes
Establishing clear quality and validation checkpoints across all customer segments
Working closely with AI architects and leadership to translate strategy into operational execution
Ensuring smooth handoffs and effective customer activation in collaboration with Customer Success teams

This position is for you if you have…

Demonstrated experience leading Professional Services, implementation, or onboarding teams in a SaaS environment
Experience leading process transformation, standardization, or automation initiatives
Familiarity with AI, automation, or scalable delivery models — direct technical skills are not required
Experience working cross-functionally with Product and Customer Success teams
Experience managing global or distributed teams
A systems mindset, you think in scalable processes, not individual projects
The ability to lead teams through transformation and uncertainty while staying focused on outcomes

Join us on our mission to make data a marketing superpower

Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products.

We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we've grown from a one-person shop to a key player in the industry—and we're just getting started!

We're a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.

Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together.

We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.

Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

It all started with a Google t-shirt... Read the rest of our growth story at supermetrics.com/about.

Our commitment to transparent hiring: At Supermetrics, we leverage AI in our early recruitment stages to efficiently match your skills to our roles and provide a frictionless scheduling experience. While AI helps us operate faster and fairer, all final hiring decisions and deep-dive interviews are conducted by our human team members.

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Refine Your Search

head of implementation & onboarding jobs in dublin, d

Head of Implementation & Onboarding

Head of Implementation, EMEA

Head of Project Management

Head of Operations Change & Delivery

Implementation Manager

Business Analyst (Implementation Manager)

Implementation Manager (Enterprise)

Reporting Manager

Customer Excellence Lead

Group Head of Quality & Patient Safety

Implementation Manager (French Speaking)

Sales Enablement Partner

Sr. Director & Head of Architecture

Risk Manager

Marketing Operations Manager

HR Officer Recruitment & Operations

Senior Product Manager

Senior Risk Analyst

HR Coordinator

Audit Manager II - Financial Crimes

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