Find customer care executive Jobs in dublin, d

Customer Care Executive
Three Rock Group —Sandyford, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Organisational skills
Quick apply
Customer Care Executive
Chill Insurance —DUBLIN 18, County Dublin
- Monday to Friday
- Microsoft Excel
- Customer service
- Organisational skills
Inside Sales Executive - Airbnb
MarketStar —Dublin, County Dublin
- €38,000–€44,000 a year
- Full-time
- Customer service
- Recruiting
- Retail sales
- Store discount
- Wellness program
Quick apply
Junior Sales Executive
Kearys —Belgard, County Dublin
- Full-time
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
SALES EXECUTIVE
Doyle Shipping Group —Dublin Port, County Dublin
- Full-time
- Sales
- Microsoft Office
- Administrative experience
Quick apply
Pharma Partnerships Manager
Optum —Dublin, County Dublin
- Full-time
- Negotiation
Claims Administrator
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Microsoft Office
14d
Executive Chauffeur
Devine's Chauffeur Services —Dublin, County Dublin
- €16.50–€17.50 an hour
- 8 hour shift
- Communication skills
- Flexitime
- Sick pay
Quick apply
9d
Customer Account Executive
dbt Labs —Dublin, County Dublin
- Hybrid work
- SQL
- Communication skills
Patient Services Executive - Casual / Bank
Beacon Hospital —Dublin, County Dublin
- Windows
- Computer skills
- Communication skills
Quick apply
Executive Chauffeur Driver
Devine's Chauffeur Services —Dublin, County Dublin
- €16.50–€17.50 an hour
- 8 hour shift
- Communication skills
- Flexitime
- Sick pay
Quick apply
8d
BYD Senior Sales Executive
Kearys —DUBLIN 24, County Dublin
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Customer Service and Sales Representative
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Customer service
- Leaving certificate
8d
Conference & Banqueting Manager
Fitzpatrick Castle hotel —Killiney, County Dublin
- Full-time
Quick apply
Lessor Relationship Manager
Microsoft —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Business
- Analytics
Food & Beverage Duty Manager
Fitzpatrick Castle hotel —Dublin, County Dublin
- Full-time
Quick apply
District Sales Executive
Expeditors —Dublin, County Dublin
- Full-time
- English
Quick apply
Education & Partnerships -Business Development Executive
RCPI —DUBLIN 2, County Dublin
- €67,000–€77,000 a year
- Hybrid work
- Business development
- Project management
- Annual leave
- Work from home
Quick apply
6d
Care Advisor - Spanish
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
Director, Customer Support
Vectra —Dublin, County Dublin
- Salesforce
- Mentoring
- Linux
- Work from home
- Life insurance
Quick apply

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Customer Care Executive

Three Rock Group
Sandyford, County Dublin

Quick apply

Job details

Full-time

Benefits

Bike to work scheme

Qualifications

Telephony
Microsoft Excel
Customer service
Organisational skills
Communication skills

Full job description

Chill is one of Ireland's fastest growing Insurance providers. We search the market to give our customers better value and choice. Our Customer Care Team is passionate about delivering high quality service to existing customers in the most efficient manner possible. We are currently recruiting for talented Customer Service Agents to join our team. If you have 1+ year customer service experience within a contact centre and you are self-motivated and driven to providing outstanding customer care we would love to hear from you!!!

The Customer Care Agent is required to deal with interactions from customers and insurers through various media, including; Inbound, outbound, email, post and face to face contact. The Customer Care agent will report directly to the Customer Care Team Leader.

About The Company

Chill is an online insurance intermediary regulated by the Central Bank of Ireland. We are members of the Brokers Ireland and carry Professional Indemnity Insurance. We've been in business since 2007 (formerly insureme.ie) and re-branded as Chill Insurance in May 2008. We pride ourselves on our three main pillars; Search, Talk and Claims.

Chill is Ireland's fastest growing insurance broker and to ensure we continue our upward trajectory we're looking for superb people to come and join our rapidly expanding team.

Key Responsibilities

Provide a level of service to customers, which is best in class standard across the market
Drive to continuously improve performance through KPI’s and quality measures.
Promote good attitudes and strong team spirit within the group.
Escalate issues as necessary to line manager.
Ensure all regulations are adhered to and agreements are fully complied with.
Process all required transactions in accordance with company process.
Accuracy of data and transaction processing within the role.
Advice given to customer must be of specific and accurate nature at all times.
Participate in cross training to develop multi skills required for departmental goals and vision.
Commit to studying for industry exams and use supports given by company to develop educationally.

Qualifications and Experience

1+ year of customer service experience within a fast-paced, call centre environment
Good PC Skills -Relay, MS Excel, Insurer Websites
Practical knowledge of Personal Lines Insurance is desirable

Skills

Result driven, with the ambition to meet and exceed targets
Excellent communication skills, including verbal, written & listening
Self-motivated, enthusiastic, solution focused
Customer centric with a passion for ‘wowing’ customers
Good telephony and organisational skills with the ability to multitask.
Strong initiative and ability to work in a busy fast paced environment
Confidence to make decisions
Ability to work effectively in a team environment
A positive, innovative attitude with the ability to handle new assignments and projects with an open mind

What can you expect from Chill?

Competitive Salary
Monthly bonus and commission structures
Pension
Healthcare
Full support to assist in completion of Insurance Industry Exams.
A very convenient and well connected location in Sandyford Industrial Estate which is close to the Luas, M50 and major Dublin Bus routes.
A fun and modern office space with excellent facilities and unlimited tea and coffee.
Sociable hours of work, we are open between 8am to 8pm Monday to Friday and 10am to 5pm on Saturday.
Great staff sports & social events.
Monthly/Weekly performance based incentives
Employee Wellness initiatives
Cycle to Work Scheme
Graduated holiday Leave entitlement linked to your service capped at 24 days annually

Quick apply

Refine Your Search

customer care executive jobs in dublin, d

Customer Care Executive

Customer Care Executive

Inside Sales Executive - Airbnb

Junior Sales Executive

SALES EXECUTIVE

Pharma Partnerships Manager

Claims Administrator

Executive Chauffeur

Customer Account Executive

Patient Services Executive - Casual / Bank

Executive Chauffeur Driver

BYD Senior Sales Executive

Customer Service and Sales Representative

Conference & Banqueting Manager

Lessor Relationship Manager

Food & Beverage Duty Manager

District Sales Executive

Education & Partnerships -Business Development Executive

Care Advisor - Spanish

Director, Customer Support

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