Find Insurance claims Jobs in County Galway

Insurance Customer Service Advisor (6 month contract)
MAWDY —Galway, County Galway
- Weekend availability
- Customer service
- English
- Microsoft Office
- Employee assistance program
- Employee discount
Quick apply
7h
Delivery Driver
LKQ Corporation —Galway, County Galway
- Full-time
- Communication skills
12d
Senior Product Designer
Liberty Information Technology —Galway, County Galway
- Hybrid work
- Master's degree
- IT
- AI
- Employee discount
Fire Investigator - Ireland
Jensen Hughes —Galway, County Galway
- Remote
- Research
- Analysis skills
- Communication skills
Quick apply
Senior Fire Investigator - Ireland
Jensen Hughes —Galway, County Galway
- Remote
- Research
- Analysis skills
- Communication skills
Quick apply
Payroll administrator
MKO —NUIG, County Galway
- Microsoft Excel
- Communication skills
Quick apply
Senior Product Designer
Liberty IT —Galway, County Galway
- Hybrid work
- Master's degree
- IT
- AI
- Employee discount
Financial Accountant
Luminate Medical —Galway, County Galway
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply

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Delivery Driver
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To ensure secure collection of payment for all cash on delivery invoices at time of delivery, unless otherwise directed by the Manager, and to ensure its…
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Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year.
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Insurance Customer Service Advisor (6 month contract)

MAWDY -
Galway, County Galway

Quick apply

Job details

Full-time | Fixed term
7 hours ago

Benefits

Bike to work scheme
Company events
Employee assistance program
Free or subsidised travel
Employee discount
Sick pay

Qualifications

Customer service
English
Microsoft Office
Analysis skills
APA Certification
Data entry
Customer support
Phone etiquette
Communication skills

Full job description

At MAWDY we've grown consistently in recent years to become a market leader in insurance and assistance products. Our objective is to continue this profitable growth by providing the world-class customer service that our clients have come to expect.

We are currently seeking enthusiastic and energetic individuals to join our Assistance team as Customer Support Representatives on a 6 month fixed term contract. If you have a background in customer service, retail, or sales, we encourage you to apply; your experience could be a perfect fit for our team.

The Customer Support Representative role is at the forefront of the contact centre and requires an individual with a strong track record in customer service skills. The Customer Support Representative makes decisions in relation to insurance entitlements, liaises with members of the public, suppliers and teammates to provide roadside and home emergency assistance.

What you’ll do:

Provide support to customer enquiries politely and courteously .
Handle inbound customer calls in line with Service Level Agreements (SLAs) providing clear guidance on policy cover.
Demonstrate a professional attitude at all times, towards work, fellow colleagues and customers.
Work towards internal and external KPIs .
Provide a detailed record of each customer call received.
Liaise with cross functional teams to ensure highest level of customer service.
Follow up calls to network providers.
Liaise with client insurance partners.
Other duties may include administration such as; approving invoices and filing.
Any other duties as required and instructed by the operations.

Working Hours: As we are a 24/7 contact centre our shift times range between 7am – 11pm, Mon – Sun. Full-time: 35 hours per week, on an 18 week rotation - 4 weekend shifts and 2 Saturday shifts.

What we’re looking for:

At minimum previous experience working in a customer service environment.
Excellent written communication skills.
Active listening skills.
Efficient with MS Office.

Qualifications:

APA or CIP qualification an advantage. However, if you are not APA / CIP qualified this role may still be for you. As MAPFRE is regulated by The Central Bank of Ireland, our employees are required to meet minimum competency requirements. We are with you every step of the way and will support and cover the cost of you becoming qualified to empower you in your role as claims handler and to deliver to our customers a positive experience.

Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness ad Probity Standards issued by the Central Bank of Ireland. This requires the company to complete due diligence to assess the appointee’s fitness and probity.

What we offer you:

Service days.
Time and attendance quarterly rewards.
APA / CIP training.
Free Motor Rescue and European Travel Insurance.
Health insurance discount.
20% discount on all other travel insurance outside Europe.
Sports & social club.
City centre office location, handy for public transport.
Bike to work scheme.
Travel Pass.
Opportunity to work with a global company based in over 27 countries.

Job Types: Full-time, Fixed term
Contract length: 6 months

Benefits:

Company events
Employee assistance program
Employee discount
Free or subsidised travel
Sick pay

Work Location: In person

Quick apply

Refine Your Search

insurance claims jobs in county galway

Insurance Customer Service Advisor (6 month contract)

Delivery Driver

Senior Product Designer

Fire Investigator - Ireland

Senior Fire Investigator - Ireland

Payroll administrator

Senior Product Designer

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