Find level engineer Jobs in cork county cork

IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Senior Engineer
Local Government Jobs Ireland —Cork, County Cork
- €92,770–€110,997 a year
6d
Level 1 Engineer
Ekco —Cork, County Cork
- Azure
- Computer Science
- Windows
- Annual leave
- Employee assistance program
Quick apply
Manual QA Engineer
Xanadu —Cork, County Cork
- Computer Science
- Analysis skills
- Bachelor's degree
Lab Desktop Support Engineer
Cognizant —Cork, County Cork
- Full-time
- Hybrid work
- Windows
- IT
- Manufacturing
Graduate Engineer
Climeaction —Cork, County Cork
- €40,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Engineering
- Annual leave
Quick apply
Desktop Engineer - Brinny - On Site
Intuit ED Ltd —Brinny, County Cork
- €120 a day
- Customer service
- Windows
- Microsoft Office
Quick apply
7h
Technical Support Engineer
Intellect —Cork, County Cork
- Up to €35,000 a year
- Full-time
- English
- No degree
- Communication skills
Quick apply
12h
Business Intelligence Support Engineer
Synergy Flavors —Cork, County Cork
- Full-time
- Azure
- Computer Science
- Windows
Business Intelligence Support Engineer
Carbery —Cork, County Cork
- Full-time
- Azure
- Computer Science
- Windows
2024 Graduate Architectural Technologist – Cork
DPS Group —Cork, County Cork
- Organisational skills
- IT
- Communication skills
Lab IT Desktop Support Engineer
Catalyx —Cork, County Cork
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
Manufacturing Engineer
Catalyx —Cork, County Cork
- Engineering
- English
- Bachelor's degree
Quick apply
Mid – Senior Level Site Engineer
Virgo Construction Limited —Cork, County Cork
- €65,000–€75,000 a year
- Full-time
- AutoCAD
- Microsoft Office
- IT
- Employee assistance program
- Sick pay
Quick apply
Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Field Engineer
Enet —Cork, County Cork
- Full-time
- In-person
- Electrical Engineering
Quick apply
CSV Engineer
Catalyx —Cork, County Cork
- Full-time
- Computer Science
- Windows
- Organisational skills
Quick apply
Staff Signal Chain Product Simulation Engineer
Analog Devices —Cork, County Cork
- Full-time
- Communication skills
14d
Senior Grid Engineer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
13d
Engineering Administrator
Healthcare 21 —Blarney, County Cork
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance program
Quick apply
6d

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IT Support Engineer - Helpdesk

PFH Technology Group -
Little Island, County Cork

Quick apply

Job details

Full-time | Temporary

Qualifications

Japanese
IT

Full job description

IT Support Engineer Level 1

PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team.

Role Overview:
As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are
experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support
for common hardware and software problems.

Location: Little Island, Cork
Contract Length: 12 Months

Key Responsibilities:

Provide premium quality phone, email and remote support for customer servers to

diagnose and resolve technical issues

Perform basic triage to ensure that the support calls are routed to the correct resolution

group

Reassign and schedule support calls with the extended field and onsite engineering teams
Communicate with customers on a regular basis via phone and email
Scheduling service, pre-sales, projects, training and leave for all engineers
Take an active part in team conference calls
Logging calls (tickets) and keeping records of customer queries
Analysing call logs so you can spot common trends and underlying problems.
Updating helpdesk documentation so that support information is available and current for

each customer

Testing and fixing faulty equipment
PC builds and installations
Execute any activities assigned
Monitor and control any activities assigned
Communicate activities updates to Service Delivery Manager and fellow Managed Services

team members (& Project Team members when applicable)

Complete timesheets daily

Candidate Profile:

An ability to communicate verbally and via email with all customers in simple and

understanding manner

An understanding of the business impact of ICT Systems and devices
An ability to follow through and close out all issues to customers’ satisfaction
An ability to assess each user’s IT knowledge levels
Being able to work under pressure
An ability to think logically
Ability to perform service desk admin functions to a high standard
Good analytical and problem-solving skills
Good interpersonal and customer care skills
Good accurate records keeping
Willingness to learn in a fast-paced environment
Professional and flexible attitude

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of
end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise
organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support
all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services
provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a
nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices
in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the
basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation,
race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with
reasonable accommodation during the recruitment process, to perform essential job functions, and
to access the full benefits of employment. Please contact us if you require accommodation at any
stage.

IND1

Quick apply

Refine Your Search

level engineer jobs in cork county cork

IT Support Engineer - Helpdesk

Senior Engineer

Level 1 Engineer

Manual QA Engineer

Lab Desktop Support Engineer

Graduate Engineer

Desktop Engineer - Brinny - On Site

Technical Support Engineer

Business Intelligence Support Engineer

Business Intelligence Support Engineer

2024 Graduate Architectural Technologist – Cork

Lab IT Desktop Support Engineer

Manufacturing Engineer

Mid – Senior Level Site Engineer

Level 2 Engineer

Field Engineer

CSV Engineer

Staff Signal Chain Product Simulation Engineer

Senior Grid Engineer

Engineering Administrator

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