The role of Night porter is to assist the Nights Team throughout the night shift in relation to hotel and guest security, reception duties as well as maintaining the agreed standards of cleanliness throughout the hotels.
About The Diamond Coast
Located in Enniscrone, The Diamond Coast Hotel commands a prime location overlooking the breathtaking Enniscrone championship golf course, dune lands and stunning five kilometres of golden beaches, perfect for water sports, swimming and long walks. The luxury accommodation at the Diamond Coast Hotel comprises of 99 well appointed, spacious and tastefully decorated guest rooms. Many guest rooms enjoy views over Enniscrone Golf Course and the stunning dunes.
The Coral Restaurant at the Diamond Coast Hotel offers a warm welcome, excellent cuisine, great wines, relaxing surroundings and friendly hotel staff to attend to your every need. Additional facilities include a crystal adorned banqueting suite perfect for your wedding day, seating up to 400 guests, meeting rooms and Stir Bistro.
About Windward Management
Diamond Coast Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Night Porter!
About The Role
Role and Responsibilities:
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To ensure that the security of the hotel is maintained overnight, conducting regular fire and security checks
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To be available to attend to guests needs and ensure the highest standards of customer care at all times
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Check in and out hotel guests as required as well as assisting with guest requests in relation to luggage/porterage and any other requirements.
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Responsible for the cleaning of areas in the hotels including, but not restricted to lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
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Assist with Conference & Banqueting set-up upon request
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Administration as required, to include printing reports and preparing and filing the guests registration cards and filing room service dockets.
Requirements:
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Prior hospitality or experience in a similar role is advantageous
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Excellent interpersonal skills with ability to empathize with guests and team alike
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Commitment to delivering a high level of customer service
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Experience working as part of a team and on own initiative
Perks and Benefits of working at The Diamond Coast Hotel
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Excellent rate of pay
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Employee awards & recognition schemes including employee of the quarter, long service awards, team recognition days and random treat days
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Employee referral programme
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Learning and Development opportunities
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Opportunity to progress within the Windward Group
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Windward Group Hotel discounts
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Employee Assistance Programme
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Digital Wellness Programme
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Meals on duty
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Social events
Required Criteria
Skills Needed
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Company Benefits
Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.
Salary
Not disclosed
