Find Business development representative Jobs in Balbriggan, D

Client Experience Representative
OASIS Group —Swords, County Dublin
- Full-time
- English
- Computer skills
- Communication skills
6d
Global Commercial Assembly & Packaging Engineer
PCI Pharma Services —Stamullin, County Meath
- Overtime
- Engineering
- Master's degree
- Assembly
Human Resource Business Partner
Excel Aviation —Saint Margaret's, County Dublin
- €50,000–€55,000 a month
- Full-time
- Microsoft Excel
- Human resources
- Business
Quick apply
17h
Integrated Logistics Pricing Engineer
Crane Worldwide Logistics Ireland Ltd —Swords, County Dublin
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Administration Scheduler
Blanchardstown and Inner City Home Care Association —DUBLIN 11, County Dublin
- €32,000–€34,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance program
Director Regulatory Affairs Global CMC
Viatris —Northern Cross, County Dublin
- Full-time
- Project management
- Mentoring
- Manufacturing
Assistant Manager, Regulatory Affairs CMC (Global)
Viatris —Northern Cross, County Dublin
- Full-time
- Microsoft Office
- Manufacturing
Zone Leader Paint Shop Base Maintenance
Dublin Aerospace —Dublin Airport, County Dublin
- Full-time
- No degree
- Leadership
- Communication skills
Director Respiratory Regulatory CMC
Viatris —Northern Cross, County Dublin
- Full-time
- Microsoft Office
- Project management
- Manufacturing

More jobs to discover

Find similar jobs that you might be interested in.

Global Commercial Assembly & Packaging Engineer
PCI Pharma Services —Stamullin, County Meath
Work with Business Development and new clients to define equipment and process requirements Provide subject matter expertise and hands-on work during equipment…

I want to receive the latest job alerts for business development representative in balbriggan, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business development representative jobs near balbriggan, d

Scheduler jobs in Dublin 24, County Dublin

Scheduler jobs in Blanchardstown, County Dublin

Planner Scheduler jobs in Finglas, County Dublin

Scheduler jobs in Limerick, County Limerick

Marketing Director jobs in County Dublin

Director Of Corporate Communications jobs in Dublin, County Dublin

Marketing Specialist jobs in Dublin, County Dublin

Regulatory Affairs Specialist jobs in Cork, County Cork

Regulatory Affairs Specialist jobs in Dublin, County Dublin

Regulatory Affairs Specialist jobs in Remote

Paid Internship, Regulatory Affairs Science jobs in Dublin, County Dublin

It Support Specialist jobs in Dublin, County Dublin

Cyber Security Specialist jobs in Dublin, County Dublin

Human Resources Business Partner jobs in Dublin, County Dublin

Human Resources Business Partner jobs in Leixlip, County Kildare

Business Analytics Internship jobs in Dublin, County Dublin

Human Rights jobs in County Dublin

Junior Business Analyst jobs in Dublin, County Dublin

Human Resources Business Partner jobs in Galway, County Galway

Human Resources Business Partner jobs in Blackrock, County Dublin

Client Experience Representative

OASIS Group -
Swords, County Dublin

Apply Now

Job details

Full-time
6 days ago

Qualifications

English
Computer skills
Communication skills
Time management

Full job description

he Role

In this role you will be primarily responsible for servicing client requests as a first point of contact for clients into the group. This role will process client orders, update information in systems, respond to routine enquiries and ensure that service levels and quality standards are met. In this role you will work closely across all functions, to ensure effective collaboration on achieving our business objectives.

Key Performance Indicators:

Client service level agreements ensuring we consistently deliver.
Client retention.
Client satisfaction as measured in the annual client survey.
Call Performance & Case Management Service Levels.

Accountabilities:

Consistently meet required key performance indicators.
Where KPIs are not met, identify and implement performance improvement plans.
Actively monitor risks and to foresee/identify potential problems and proactively identify solutions to address them in advance.

Responsibilities:

To answer telephone calls, taking ownership, and servicing client requests in a friendly and professional manner.
To process client orders, keying system transactions accurately and within the contracted service levels.
To take ownership of complaints, managing client expectations, following up proactively to ensure quick and effective resolution.
To make outbound calls to clients with updates on enquiries or to communicate proactive information.
To communicate with clients about their invoices requesting outstanding payments as required.
To follow all group policies and standard operating procedures
Using strong written and oral communication skills ensure that every contact is managed to a high standard creating a great experience for clients
To update all systems with clear and accurate information, being proactive to establish missing or out of date client contact data. Produce and issue routine system reports and service routine reporting enquiries accurately.
To identify risks/issues which create a barrier to great client care and highlight these to your manager.
To take ownership of more complex client requests, managing the clients expectations, liaising with specialist departments, obtaining input to respond fully to the client within the agreed service levels.
To take ownership of more complex client requests, managing the clients expectations, liaising with specialist departments,
btaining input to respond fully to the client within the agreed service levels.
To demonstrate a teamwork ethic, working with and sharing knowledge and experience with colleagues.
To continuously support all training and personal development to ensure that you maintain the highest standard of client care.
Comply with all company policies and all relevant data protection legislation to ensure.
Our clients and team members sensitive and personal information is protected and processed in accordance with the law.
Our team members and clients rights under the legislation are fully protected.
Adhere to all company policies and complete all mandatory training modules.
Report any potential or actual security, environmental or health and safety incidents to your line manager and / or the OASIS Compliance team as soon as you become aware of them.
Lives the OASIS values, in particular, client obsession - ensuring effective communication and responsiveness to client requests.

Candidate Requirements:

A demonstrable depth of experience in a similar role.
Experience of servicing written and oral client requests.
Can communicate fluently in English.
Experience of providing excellent client service.
A strong attention to detail.
Flexible and ability to operate to tight deadlines.
A proactive mindset and professional manner.
Good organisational and time management skills.
Creative and enquiring mind to challenge and resolve problems.
Demonstrate the ability to take ownership.
Excellent all-round computer and software skills.

OASIS is an equal opportunities employer.

The Company confirm that our legitimate interests comply with GDPR and data protection.

Apply Now

Refine Your Search

business development representative jobs in balbriggan, d

Client Experience Representative

Global Commercial Assembly & Packaging Engineer

Human Resource Business Partner

Integrated Logistics Pricing Engineer

Administration Scheduler

Director Regulatory Affairs Global CMC

Assistant Manager, Regulatory Affairs CMC (Global)

Zone Leader Paint Shop Base Maintenance

Director Respiratory Regulatory CMC

More jobs to discover

I want to receive the latest job alerts for business development representative in balbriggan, d

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected