Find Ai/ml engineer Jobs in Sandyford County Dublin

Forward Deployed Software Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Work from home
Senior Machine Learning Scientist
Intercom —Dublin, County Dublin
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Work from home
Engineering Manager - AI Helpdesk
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Work from home
7d
Staff Product Engineer, AI
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Maths
- Bachelor's degree
- Work from home
Senior Applied Scientist, AWS Security
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Doctoral degree
- Research
- Master's degree
AI Infrastructure Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- Master's degree
- Work from home
Manager, Software Engineering
Mastercard —Dublin, County Dublin
- Full-time
- System design
- Continuous improvement
- Software development
11d
Safety Engineer - Free Tier Abuse
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- DevOps
- Data analysis skills
- SQL
Sr Specialist - AI Operations
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Azure
- Computer Science
- Annual leave
- Work from home
12d
AI & Data - Applied AI Delivery Architect - Senior Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
- Gym membership
Senior Forward Deployed Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Work from home
ASIC Digital Design, Principal Engineer
Synopsys —Dublin, County Dublin
- Computer Science
- Engineering
- Bachelor's degree
Senior Engineer, Applied AI
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Master's degree
Technical Account Manager, ES - SI - HCLS
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Presentation skills
5h
Senior Platform Engineer
Autodesk —Dublin, County Dublin
- €71,000–€104,500 a year
- Full-time
- Computer Science
- DevOps
- System design
Senior AI Large Language Model (LLM) Architect
Accenture —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- AI
5d
AI Architect
Marsh —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Presentation skills
Senior Software Development Engineer , AWS Database Migration Service
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Java
- AWS
Software Development Manager, Network Monitoring and Remediation
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
Lead Data Engineer
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Azure
- SQL
- AI

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Forward Deployed Software Engineer

Intercom -
Dublin, County Dublin

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Job details

Benefits

Work from home

Qualifications

JavaScript
REST
Ruby
SaaS
Communication skills
Python

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

Over the past twelve months, we’ve seen rapidly growing demand for Software Engineers who thrive at the intersection of deep technical work, customer impact, and product strategy. As Fin's AI Agent for Customer Service, Fin, becomes mission-critical for our most strategic customers, we’re building a team of Forward Deployed Software Engineers to help bridge the gap between customer needs and product innovation.

As a Forward Deployed Software Engineer, you’ll work hands-on with some of Fin's most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation — helping shape product direction, influencing roadmap decisions, and ensuring Fin delivers real, measurable business outcomes in complex, real-world environments.

If you’re excited by ownership, creativity, and solving ambiguous problems, and you want to work at the frontier of applied AI while collaborating with world-class Product, Engineering, and GTM teams, this role offers a rare opportunity to combine technical excellence with real customer impact.

What will I be doing?

Drive adoption of Fin by helping prospects unlock the power of Fin's AI capabilities to automate and scale their support operations
Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion
Collaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences, successful project delivery, and actionable product feedback
Contribute to the evolution of the Forward Deployed Software Engineering function by codifying best practices and sharing insights from customer engagements to help the team scale and grow

What skills do I need?

Strong engineering background, preferably in fields such as Computer Science, Mathematics, Software Engineering or Physics
Experience building a SaaS product with real-world usage. Bonus points for former founders or early startup engineers
You’re interested in AI/ML and enjoy quickly building a strong understanding of novel problems, capabilities, and architectures — including the trade-offs and limitations involved
You bring strong cross-functional collaboration skills, with the ability to navigate organizational boundaries and bring people together to achieve the best outcomes for our customers and for Fin
You’re a strong coder. You have deep knowledge of at least one high-level programming language (for example, JavaScript, Python, Ruby, etc.). It doesn’t need to be a language we use today — great people are effective learners and are quick to pick up new tools or introduce better ways of working
You’re able to prototype and ship software quickly, while maintaining a high bar for quality and a clear focus on business goals and outcomes
You’re proficient in using and writing REST APIs to integrate systems effectively
You’re a strong communicator who can comfortably discuss the same topics with engineers and non-technical audiences, adapting depth and detail as needed
You’re willing to travel and work on-site with customers to build strong relationships and develop a deep understanding of their needs

#LI-Hybrid

At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements.

Learn more about working at Fin and the benefits we offer at fin.ai/careers.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Apply Now

Refine Your Search

ai/ml engineer jobs in sandyford county dublin

Forward Deployed Software Engineer

Senior Machine Learning Scientist

Engineering Manager - AI Helpdesk

Staff Product Engineer, AI

Senior Applied Scientist, AWS Security

AI Infrastructure Engineer

Manager, Software Engineering

Safety Engineer - Free Tier Abuse

Sr Specialist - AI Operations

AI & Data - Applied AI Delivery Architect - Senior Manager

Senior Forward Deployed Engineer

ASIC Digital Design, Principal Engineer

Senior Engineer, Applied AI

Technical Account Manager, ES - SI - HCLS

Senior Platform Engineer

Senior AI Large Language Model (LLM) Architect

AI Architect

Senior Software Development Engineer , AWS Database Migration Service

Software Development Manager, Network Monitoring and Remediation

Lead Data Engineer

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