Find It Jobs in Dublin 2, D

Technical Support Engineer 2
Dell Technologies —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
1d
Technical Support Manager
New Relic —Dublin, County Dublin
- On call
- Hybrid work
- Communication skills
15h
Technical Support Engineer (French speaking)
Salesforce —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
18h
Consulting Solutions Architect
TransAct, a Presidio Company —Dublin, County Dublin
- Hybrid work
- Sales
- IT
- AI
1d
IT Support Engineer
NTT Ltd —Dublin, County Dublin
- Remote
- Computer Science
- Software troubleshooting
- Bachelor's degree
8h
Service Desk Agent - Contractor
Atos —Dublin, County Dublin
- €29,000 a year
- Remote
- Customer service
- English
- Windows
13h

Discover related jobs

Based on your search for it jobs.

Shop Assistant
Daybreak Ballyfermot —Dublin, County Dublin
*Flexibility to work evenings, weekends and opening/closing shifts*. Following store procedures and maintaining a safe working environment.
€14.15–€15.15 an hour
Quick apply
12d
Store Assistant - 8 Hours - Sweaty Betty Dublin, Leinster
Wolverine Worldwide —Dublin, County Dublin
Seasonal allowance for SB uniform. Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries,…
€14.73 an hour
2d

I want to receive the latest job alerts for it in dublin 2, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near dublin 2, d

Technical Support Engineer jobs in Dublin, County Dublin

IT Support jobs in Dublin, County Dublin

Solution Architect jobs in Dublin, County Dublin

Engineer jobs in Limerick, County Limerick

Technical Support Engineer jobs in Carlow, County Carlow

Audio, Music, Editor, Composer, Sound Engineer jobs in Remote

Technical Support Engineer jobs in Cork, County Cork

Azure Cloud Engineer jobs in Dublin, County Dublin

Field Service Engineer jobs in County Dublin

Cloud Engineer jobs in Dublin, County Dublin

Relief Support Worker jobs in Dublin, County Dublin

It Support jobs in Cavan, County Cavan

Schools Education Support jobs in Dublin, County Dublin

It Support jobs in New Bridge, County Wexford

It Support jobs in Cork, County Cork

Cloud Support Engineer jobs in Dublin, County Dublin

It Support jobs in Galway, County Galway

Positive Behaviour Support jobs in County Cork

Solution Architect jobs in Cork, County Cork

Solution Architect jobs in Galway, County Galway

Technical Support Engineer 2

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
1 day ago

Qualifications

Azure
CCNP
CCNA
AWS
Analysis skills
BGP
Mentoring
WAN
Communication skills

Full job description

Technical Support Engineer 2 – Dell/Nvidia AI Networking

Location: Dublin

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document the problem.

Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 supporting Dell & Nvidia AI Networking in Cherrywood, Ireland.

What you’ll achieve

As a Technical Support Engineer 2, you will be responsible for resolving Dell Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other Lobs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Essential Requirements:

2 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Strong understanding of networking fundamentals, including Layer 2 and Layer 3 technologies, routing and switching concepts, authentication and authorization mechanisms (AAA), and common network troubleshooting methodologies.
Experience supporting modern networking environments, including cloud networking, datacenter architectures, SD-WAN, and Linux-based systems. Familiarity with technologies such as BGP, VXLAN, and EVPN is desirable.
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations.

Desirable Requirements:

Experience working in highly technical, highly complex enterprise customer environments
CCNA/CCNP.
Experience working in highly technical, highly complex enterprise customer environments
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
CCNA/CCNP, CCDP/CCDE, JNCP/JNCIE, Dell Proven Professional certifications
RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Apply Now

Refine Your Search

it jobs in dublin 2, d

Technical Support Engineer 2

Technical Support Manager

Technical Support Engineer (French speaking)

Consulting Solutions Architect

IT Support Engineer

Service Desk Agent - Contractor

Discover related jobs

I want to receive the latest job alerts for it in dublin 2, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected